Onlinelighting Reviews 

621
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am very pleased with the light. The delivery was exceptionally quick (next day), and the price was excellent. I would definitely consider purchasing from this seller again.

Rated 2 out of 5 stars

Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more

Company replied

Rated 5 out of 5 stars

Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... See more

Company replied

Rated 5 out of 5 stars

Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning! Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391 I tried to order them from ano... See more

Company details

  1. Lighting Store

Information provided by various external sources

Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(621)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great at keeping you informed re orders & delivery

The company let me know about a delayed delivery in plenty of time. I'd ordered 2 items & the first item arrived when it said it would. Plenty updates given on the outstanding item. Still waiting on the second item but on the basis of their communication to date, I'm confident I will get it promptly when it goes out for delivery

March 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Battery operated picture light

I bought the remote controlled, battery operated picture light. Absolutely delighted with it, quality is great and looks more expensive than it was. Unfortunately the remote control does not work. However I emailed customer services last night and today they have responded to say a new one has been sent.

Very happy with my purchase, delivered as scheduled and speedy resolution on the remote control issue.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, service and fast delivery.
Not too impressed with the quality of the light i bought for the money.

February 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Ordered a table lamp

Ordered a table lamp, arrived quickly and i am very impressed with the quality of the lamp.

Will deffo order from this company again.

February 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Outstanding!!

Great value for money
Service and delivery outstanding
Attention to detail with the packaging
Fully recommend to anyone reading this

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Product was delivered within 18 hrs of ordering on free standard delivery. Good quality lights for the price, which was so cheap. Will use this company again. Thanks

January 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Quick and Easy

Ordering was very easy and the delivery was super-quick. The shaver light arrived well packed and in good order. I have not yet had time to fit it - but that looks to be easy, too. Rather impressed by Onlinelighting, actually.

January 31, 2024
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Rated 5 out of 5 stars

What a fabulous lamp

What a fabulous lamp. Very reasonably priced. It arrived the next day. Easy to assemble and much admired.

January 27, 2024
Unprompted review
Onlinelighting logo

Reply from Onlinelighting

Thanks so much.

Rated 5 out of 5 stars

Purchasing a Standard Lamp.

I was pleased to find the Standard Lamp at Onlinelighting however a box arrived yesterday, 25th January, which only contained the lampshade, the light bulb and the flex and plug. I have written to Onlinelighting asking when I can expect the remainder of the lamp. I was very pleased with the delivery driver, who was very polite. My apologies on further examination of the parcel on Sunday I found the remainder of the lamp and a friend helped me assemble it. I am very pleased with it. Thank you.

January 25, 2024
Unprompted review
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Reply from Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement.

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