Onlinereality Reviews 1,908

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased the Oncorr Poly chairs from Edu-quip, part of the Onlinereality group. The product is fantastic, the vibrant colours of the chairs looked even better than the photos. It brightened up... See more

Rated 5 out of 5 stars

We have all the partitions in place, and they have helped us greatly in terms of privacy and sectioning the office up whilst looking sleek and professional. We like the fact that we can easily move t... See more

Rated 5 out of 5 stars

We placed an order for a cabinet for our office, specifically the B-Mono White Tambour unit. It came on time (even a day early, if I remember correctly!), pre-assembled except the inside shelves, and... See more

Rated 3 out of 5 stars

Ordered 3 wipe clean armchairs for a new office. They were intentionally supposed to arrive on Tuesday but got a call Monday afternoon from the delivery driver saying he was outside. It was only by... See more

Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Office Supply Store

Written by the company

Office Reality Ltd was formed in 2003. Since then we have been supplying affordable, high quality furniture to companies of all sizes throughout the United Kingdom as well as Internationally.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Good chairs, good service

We were looking for some replacement chairs for our coffee shop. We chose some from the more affordable end of the range but when they arrived they looked very sturdy and capable of standing up to the hard life that they will inevitably get. They are also very comfortable. Communications with the sales staff were also very good.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Comfy and easy to keep clean tub chairs

We purchased these tub chairs as part of our ongoing commitment to keep our service Covid secure. We are a day centre rehabilitation for people with multiple complex needs and it is essential we protect everyone to keep services open. The chairs are extremely comfortable and easy to keep clean. Reality were extremely helpful in providing us with the support and advice in order to get the order completed as soon as possible.

April 20, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very good service

I have recently ordered an executive leather chair and I'm very happy with the product and the service received.
The shipping was very fast and the chair is very nice and comfortable.
Highly recommended.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Smooth and simple all the way

My experience was great! Responses to questions I had were quick and helpful. We received our order very promptly, and the prices were much better than other places I had considered. Would definitely buy from here again.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

POP chair purchase

I purchased a POP chair for my care home and found onlinereality's customer service to be very good. Easy site to use, prompt delivery with regular updates for dispatch. After sales is spot on too. Would definitely use them again.

April 13, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Office bookcase

Excellent customer service from Adam throughout. When we bought a bookcase that would be big enough to hold our A4 box files the one we originally selected was no longer available. Adam emailed to suggest other alternatives, one of those we ended up buying and the change in our order was processed the same day.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We had a unique request for a chair and Tom in onlinereality was excellent. We are really happy with the chair and would have no hesitation in recommending them. Five stars for brilliant customer service.

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Looking for the neatest multi-plug…

Looking for the neatest multi-plug solution, to power multiple monitors and a desktop tower, found these guys had the neatest, designed to screw fix or self-adhesive pads to the desk underside. Arrived quickly and the product quality did not disappoint.

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience all around

We placed an order for a cabinet for our office, specifically the B-Mono White Tambour unit. It came on time (even a day early, if I remember correctly!), pre-assembled except the inside shelves, and the delivery driver even helped us place it in its intended area. We had a personal follow up email not long after to check that everything went well, which was a nice change of pace from baseline service elsewhere. Overall very satisfied with the service & product from Office Reality. Thank you

March 24, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great product

We bought 6 wooden folding trestle tables from Onlinereality and we are really pleased with them. They arrived promptly and are great quality, really sturdy and just what we needed. The customer service we received was great, very quick to reply to us and get the tables delivered.

March 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic customer service and amazing…

Fantastic customer service and amazing product (Florence Knoll white leather sofa). Mark and the team helped ensure the sofa was the right spec, rang me to organise prompt delivery. Very impressed by the quality of the sofa at such a competitive price. Thank you guys!

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Urgent office chair required

My son desperately needed an office chair for uni. I didn't want to pay huge price £70 approx ordered it and was delivered direct to my son. Who then assembled it him self ie new to this self assembly stuff and was over the moon with it....good value excellent delivery service

March 11, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look