Onlyoz 

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Rated 2 out of 5 stars

I waited 8 days and had not received my boots, so I contacted them through email and left a voicemail. I still had no response after 2 days so I contacted their other website "only minx" which I disc... See more

Rated 3 out of 5 stars

The boots I ordered arrived quickly however were too big so ordered smaller size next day , again quick delivery . I filled the online returns form , which said someone would me . I waited but nothing... See more

Rated 5 out of 5 stars

As an exiled Aussie I was beside myself with grief as my old trusted Blunnies finally sucumbed to years of hard wearing abuse and English winters. So, in the end I had no choice but to surf the net fo... See more

Rated 5 out of 5 stars

Amazing service, the boots arrived less than 24 hours after the order was placed, well packed and without problem - and that was just for standard delivery included in the price. Also excellent commu... See more

Company details

  1. Shoe Store

Information provided by various external sources

Online Retailers selling everything Ozzy. Brands such as Emu Australia, Blundstone, Red Back, Gumbies and more...


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All reviews

(68)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company

I ordered a pair of Blundstone 550's and they arrived the next day which I find amazing. The boots are fantastic and fit perfectly. They also came with a free tin of boot polish which is a nice touch. I am thinking of buying a black pair too and will definitely use OnlyOz if I do go ahead.

March 12, 2012
Unprompted review
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Rated 5 out of 5 stars

fantastic boots with great service

ordered a pair of Blundstones which arrived the next day with a free boot polish which was handy. Best deal on the net in my opinion and the service and communication was great. Also cant go wrong with the free returns service as if the boots didnt fit I could send them back for free.

October 19, 2011
Unprompted review
Rated 5 out of 5 stars

Faultless

My order arrived the following day, can't fault the service. Very satisfied with the product.

October 17, 2011
Unprompted review
Rated 1 out of 5 stars

Still no refund...

Initially the service received was very good, as I thought I had accidentally ordered two pairs of boots. However, when the boots arrived and didn't fit well, I had some difficulty over the returns procedure. Emails went unanswered and eventually I had to phone to find out how to return the boots. After a few days I had an email stating that the refund was being actioned, but ten days later I still haven't had my refund. I emailed Onlyoz two days ago to enquire about my refund, stating that I wouldn't place my review on this site until I had a reply from them, but in my opinion they have failed in their customer service and don't deserve a good review.

October 13, 2011
Unprompted review
Rated 5 out of 5 stars

Prompt and very helpful

I bought two items that were delivered via Royal Mail, they came quickly but unfortunately I needed to return one of the items because I accidently ordered the wrong colour. They were very helpful with my return and promptly sent me a replacement once I told them of my dilemma. Great service!!

October 11, 2011
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Rated 2 out of 5 stars

Poor Communication When Applying to return Goods

Good Delivery times But very poor communication when attempting to return goods.

Had to ask for return authorisation twice and then phone to chase it up.

October 10, 2011
Unprompted review
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Reply from Onlyoz

Dear Customer, sorry to hear you had a bad experience with delivery times, If you could email hc@onlyoz.co.uk I will personally deal with this.

Rated 5 out of 5 stars

EXCELLENT SERVICE!

Bought a pair of Blunstones - delivery was prompt add ons were a bonus!

October 10, 2011
Unprompted review
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Reply from Onlyoz

Thank you Mike, Glad you liked the free boot polish.

Rated 5 out of 5 stars

spot on! blundstone 550's

These new owners must have really turned things around! Ordered a pair of blunnies at 3.30pm and they were delivered by lunch time the next day. Excellent service and was done easily on the phone. To make up for the previous owners cock up i even got the speedy delivery for free.
Would defo recommend these guys now they have an owner that knows what hes doing. Thumbs up!

October 10, 2011
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Rated 5 out of 5 stars

Quick service Quality product

Quick service Quality product

Very pleased with my emu boots. Competitive price and speedy delivery.

October 10, 2011
Unprompted review
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Reply from Onlyoz

Thank you Gemma. Good to hear you are loving your emu boots ; )

Rated 5 out of 5 stars

great service great boots

very good, quick service. bought redback dealer style boots which are extremely comfortable, and well worth the money. The best boots i've ever bought. would definately recomend them.

October 10, 2011
Unprompted review
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Reply from Onlyoz

Thank you Gary for your feedback, its greatly appreciated.

Rated 5 out of 5 stars

Brilliant service

Really helpful and easy to order
Delivery was very quick and boots were perfect
Couldn't be better
Would definitely use again

October 10, 2011
Unprompted review
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Reply from Onlyoz

Thank you for shopping with us, thank you taking the time leaving us a review : )

Rated 5 out of 5 stars

Fantastic service

The quality, speed and efficiency of the service that I received was outstanding!

October 10, 2011
Unprompted review
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Reply from Onlyoz

Hi Denise, thank you so much for the kind words. Means a lot to everyone at OnlyOz.co.uk : )

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Rated 5 out of 5 stars

great company great boots thanks !!!!!!!!!!

great boots ,will update after had them for awhile as hope they last longer than all the other boots i have purchased .

October 10, 2011
Unprompted review
Onlyoz logo

Reply from Onlyoz

Hi Ian, Glad you like your boots, please do let us know how you get on with the boots.

Rated 1 out of 5 stars

Good product and nice professional looking website but poor service

i did purchase a pair of boots in the end but found the service awful I'm afraid. I left a number of voicemails 3 or more and never had a return call just had to keep trying until someone eventually answered. Also many emails were not replied to. That's how poor the customer service was.
That being said I did receive the boots and was pleased with them.

October 10, 2011
Unprompted review
Rated 5 out of 5 stars

Free delivery & return's a real winner!

Great price. Will definitely use this site the next time I need a pair of 'Blundstone’s'!

October 10, 2011
Unprompted review
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Reply from Onlyoz

Hiya Rak, thanks for commenting on our free delivery and returns, thank you for taking the time to leave a review.

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Rated 5 out of 5 stars

Excellent

Redbacks delivered the next day. Superb service. Only Oz are highly recommended.

August 11, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Amazing service, the boots arrived less than 24 hours after the order was placed, well packed and without problem - and that was just for standard delivery included in the price. Also excellent communication letting me know when dispatched etc. Well done, will be back for more!

July 28, 2011
Unprompted review

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