Ontime Logística Integral Reviews 

Extremely poor communication skills.
The technicians should contact you to inform you what time they’ll be there. I’m stuck at home with a small baby with no food in the house because they can’t communicate. Irritating I will not use this service again!

I ordered wardrobe from Bauhaus(Malaga) to be delivered to Almeria. They system choose Ontime courier which was a massive mistake. Ontime keep sending me email's there was nobody home. Me and two.other people was waiting in the apartment for 3 days. No luck... No delivery... No wardrobe. Last time the courier fell with my new fridge on the footpath so nothing can't surprise me with this company. Unfortunately, I can't recommend this service/courier

Ordered a dishwasher from Amazon.es due to be delivered 11 March 2024.
During the morning of 8 March received phone call from Ontime delivery driver (Alicante depot) checking that we were at home. Item delivered some 30 minutes later. Friendly driver. No problems whatsoever.

Ontime Alicante:

Ordered a coocking oven at Mediamarkt.
Wirh the tracking code I was able to follow the pricces and 4 days later I recieved it.

A friendly driver who send me an SMS that he was on his way.

AJ Borgdorf
Benimantell

I read the reviews and realized I wasn't going to have the couch.
Thank you amazon, thank you ontime, two weeks to deliver my package and rescheduling the delivery every day is powerful. Nothing has arrived, support is not responding. Whether this company even exists and has delivered even one shipment is the mystery of the century

If I could give them a minus I would absolutely terrible company I really don't know why Leroy Merlín are using them they will destroy their reputation I will not be shopping with Leroy Merlín while they use this company. Ontime is a joke!!! They say that my address is incorrect but I recently received a dilvery from a different courier!!! So they found me obviously ontime as said in other reviews can't be bothered

Ordered a freezer on Amazon Es (24/08/2023) and was advised delivery would take a week. Received notification (30/8/23) that my freezer had been "Cast"and would be delivered sometime later that day "sometime before 10pm"
Waited all day, evening and night - nothing.
At 9.30pm I checked Amazon tracking and saw that an attempt had been made to deliver my freezer at 9.01pm - a lie easily proven because I have security camera onverlooking my entrance gate. Nothing there.
Then checked my email to see that I had been sent an email timed at 7.29pm that an unsuccessful attempt had been made. OK so an email sent 90 minutes before any such "delivery attempt"had been made.
The following day (today) I received another notification from Amazon ES - your freezer has been cast and is due later today.
At 2.15pm today a van pulled up outside my house and a sour faced female got out, went to the back of her van and removed my freezer, boxed up and dumped it in the middle of the road outside my house, took my NIF number, climbed into her van and drove off.
I examined the cardboard box and was (not all that surprised) to see that a large gash was present - clearly a forklift wrongly used and yes of course there was a crease along the length of the front of the freezer from the control panel up.
Amazon ES - Why are you using this company as a carrier of goods sold by you? It reflects back on you as a company as well. I shake my head

They did not made a single deliver of my package and kept the purchased from amazon.es for 8 days before returning it back to amazon.es itself.

I contacted them and they told me that the person that would receive the package needed more information documentation regarding the package and amazon.es did not give them anything so delivery was not possible.

Ontime.es (THE IRONY OF THEIR NAME ahaha) lives in a parallel universe full of lies, I contacted the person that would receive the package and they did not attempt any delivery neither asked for more documentation. Amazon.es also did not get contacted by the delivery company.

I mean Amazon.es, remove this scam company from delivering stuff from you... they kept my package for 12 days holding my dear money and also exactly 9 days after the supposed delivery... I have a blink camera and no one appeared in my doorstep

Awful. Throne forsakenly awful. Waiting for more than a week for them to stop sitting on the damn package that I bought last month and deliver it already.

Terrible service. Failure to deliver, no response to emails, customer service phone number doesn't work, seems like they don't care about customers at all. Why would anyone use this service?

I wouldn’t use this company that delivers to Portugal they said that client refuse deliver which is incorrect and they don’t bother to deliver
I order a recliner electric chair which wasn’t cheap waiting a week for it now the item was cancelled
Don’t trust this courier service

Said it would be delivered on set date, then after not turning up told me it would be delayed into a 5 day window. They seem to think we all just sit in our houses all day waiting for them. Terrible service.

Nefasto, normal que tenga este tipo de comentarios