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Oodle Car Finance Reviews 

20,495
•
TrustScore 5 out of 5

4.8

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the quick, easy, and efficient service, often completing processes like car finance within 24 hours. The user experience is described as straightforward and hassle-free, with staff praised for being helpful, professional, and clearly explaining everything. However, some customers also noted significant dissatisfaction with customer service, citing issues like long phone queues, unhelpful staff, and difficulties resolving complaints. These reviewers experienced a lack of communication, ignored calls, and an absence of support when facing problems, leading to considerable frustration.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as easy, quick, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and patience,... See more

Customer service

Users describe positive interactions with customer service, highlighting fast responses, helpfulness, and... See more

Response time

Consumers find response times to be positive, with many reviewers praising the swift and reliable customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first call to completion my experience was so positive. No hidden promises, just straight forward process, and so quick. I had been led along by another finance company who completely wa... See more

Rated 5 out of 5 stars

Oodle finance allowed me to be able to get my car at affordable repayments. They kept in touch with me at every step of the way through the process , oodle was transparent with information with no sur... See more

Rated 5 out of 5 stars

Was made welcome they went though everything with us made you feel relaxed If there wasn’t something we didn’t understand they was happy to explain it Would definitely used them again well done la... See more

Rated 5 out of 5 stars

I was very pleased with the way my car loan was explained it was very well dealt with they capted my going what was going on and I'm very please ovf the out come very impressive company I would put th... See more

Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Written by the company

Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.

Oodle Car Finance

Written by the company

Car buying confidence at every step
We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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4.8

All reviews

(20,495)

4,262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I keep getting emails during the night…

I keep getting emails during the night please stop

July 27, 2026
Oodle Car Finance logo

Reply from Oodle Car Finance

Hi David,

We understand your frustration regarding the emails. We are actively investigating this issue to prevent future occurrences.

Kind regards, Chris

Rated 5 out of 5 stars

Great experience

My experience was very easy and good I believe the team is a great team they work hard to keep you up-to-date and informed I would recommend this company to my friend and family member any time well done Oodle.

July 30, 2026

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