Oodles Reviews 

196
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... See more

Rated 5 out of 5 stars

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... See more

Company replied

Rated 5 out of 5 stars

As a large group of people (18) it is usually quite difficult to find somewhere to eat out together but I contacted the manager Kye of the Leeds Road branch beforehand and he was so helpful from start... See more

Rated 2 out of 5 stars

Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap. Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre C... See more

Company replied

Company details

  1. Fast Food Restaurant
  2. Asian Fusion Restaurant

Written by the company

Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡


Contact info

2.7

Poor

TrustScore 2.5 out of 5

196 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.7

All reviews

(196)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience and poor quality…

Very bad experience and poor quality food. @Oodles Peterborough. I had high hopes on the newly opened shop but food is mediocre

August 22, 2022
Unprompted review
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Reply from Oodles

Hi Jolly, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

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Rated 1 out of 5 stars

Should of cooked dinner smh...

Im actually not suprised of how terrible this food was plus! it's Luton but can honestly say if anyone eats here they cant have much of a pallette or simply just cant cook. It's a disgrace and insult to REAL Chinese. Over cooked soggy noodles the worst singapore fried rice was undercooked boiled rice with some damn chilli pepper bland and i had frozen vegetables in noodles, who does that? kmt Oh!!! (Oodle worst noodles!) Should of gone to my local Chinese. And the cheek of it £10. Man i know Luton food bad but this Takeaway. Man someone sold this chef dreams Sir please this is not your career path. SHUT IT DOWN! Honestly not edible for when im hungry i will still consume the food. But no more of this is passing my mouth. Think i will stick to Man Ho when im in that area. THIS AINT A INSULT IT'S THE TRUTH!!!!! NEVER EVER AGAIN! 1 Star for food was hot and still is even though it's been sitting here for about 40 mins.

July 8, 2022
Unprompted review
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Reply from Oodles

Hi Anika, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Wish I had read the reviews

Wish I had read the review before ordering!! Really not nice, I ordered a 1 chilli on the chilli scale, it was inedible.The noodles taste like spaghetti out of a tin, I threw out most of it 😣

July 2, 2022
Unprompted review
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Reply from Oodles

Hi Mrs Jones, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

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Rated 1 out of 5 stars

Dreadful food

Dreadful food, threw it in bin after two mouthfuls. Not Chinese in any way. Had a weird plastic artificial taste to it. Over spiced and over priced. Do not waste your money.

June 21, 2022
Unprompted review
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Reply from Oodles

Hi Clare, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Overpriced and not very nice!

Overpriced and not very nice!
I was really excited to try this place but had the worst experience. The food was so pricey for what it was and my partners was not even edible. Not impressed!

June 13, 2022
Unprompted review
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Reply from Oodles

Hi Sarah, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

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Rated 1 out of 5 stars

What a sham of a restaurant terrible…

What a sham of a restaurant terrible staff and management but the worst thing is the food dont eat here unless you want food poisoning!

June 1, 2022
Unprompted review
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Reply from Oodles

Hi Sy, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 5 out of 5 stars

Absolutely First Class experience in…

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for making your customers feel ever so welcome Big up to you both many thanks 😊 all the Best see you again real soon .

June 1, 2022
Unprompted review
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Reply from Oodles

Thanks for the full rating, John!

Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting, pls, pls don't waste your money ordering from here. I ordered on deliveroo and ordered a variety of flavours. Everything tasted the same, the chips were rock hard drenched in sauce, noodles were dry n the chicken was rank. Never tasted anything like it, I can't even describe it n to top it all off, after the small amount I did eat b4 throwing away, I threw up, it was just awful. NEVER EVER AGAIN 🤮. It's only got 1 star due to the fact I can't review without it. OMG I'm still fuming, close this so called takeaway down 🤬🤬

May 28, 2022
Unprompted review
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Reply from Oodles

Hi Simone, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 5 out of 5 stars

Tasty food!

Food is always so tasty, I order through UberEats and it gets delivered so quickly the food is still hot! The boxes are packed with food and are very filling. Definitely recommend.

May 7, 2022
Unprompted review
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Reply from Oodles

This is so awesome to hear! Thanks a bunch, Jade!

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Rated 1 out of 5 stars

Medium box filled up = large

Just ordered from this place (Mk branch). I ordered a large box. They sent me a medium box after I paid full price for a large. I called them and the guy says sorry they have no large boxes. He said he’s filled the medium box to the top so that’s ok. There’s nothing on their website to say they have run out of boxes or there might be a problem. They have just taken my money for a large box without giving me what I paid for. Thanks for ruining my lunch break.

May 1, 2022
Unprompted review
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Reply from Oodles

Hi Love, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Bad experience found 2 grey hairs in…

Bad experience found 2 grey hairs in our box also the rice was very wet and soggy which made the box and other food very soggy total waste of 22£ will never buy from here again .. although delivery driver was very polite

April 15, 2022
Unprompted review
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Reply from Oodles

Hi KC, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Please start taking payments through…

Please start taking payments through card as well. We are in the 21th century and everything is digitised you can’t rely on cash only system please unless you wanna commit fraud by saving taxes. Very sad.

March 24, 2022
Unprompted review
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Reply from Oodles

Hi Gulrez, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Poor customer service

Poor customer service
Cheap quality of food
Taste disgusting

If I can give 0 star I would!!
I’ve tried contacting them several times as the food we ordered firstly arrived in a bag covered with sauce, the box covered with sauce and it was a disgusting to received any food order this way.
We ordered a large box it contained 99% dry noodles and 5 chicken pieces although we ordered 2 chicken dishes with it!! We could not even open the second box we ordered as it’s drenched with sauce and it’s disgusting to even take it out of the box.
Free fortune cookie are all broken and again full of sauce!
Soggy tempura prawns Which are also not edible to eat as it’s full of spilled sauce.

First and last time I ordered!

March 11, 2022
Unprompted review
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Reply from Oodles

Hi Carmela, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

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Rated 1 out of 5 stars

Poor quality food with a chemical taste…

Poor quality food with a chemical taste to it. Was really disappointed

February 19, 2022
Unprompted review
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Reply from Oodles

Hi Lindsey, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Food took two hours and was cold

Food took two hours and was cold

Ice cream had melted

Refund was not given

I will never be ordering from Oodles again

February 18, 2022
Unprompted review
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Reply from Oodles

Hi Jim, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

Absolute tasteless rubbish

Absolute tasteless rubbish. Talked out of Singapore rice and opted for egg fried rice. It was crunchy and tasteless. Caramel chicken and sweet and sour chicken very bland. Won't be going there again very disappointed 😞

February 12, 2022
Unprompted review
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Reply from Oodles

Hi Germaine, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

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