Genuine product, arrived in a few days. Only minus: UPS demanded a signature from me, myself and I at home delivery. My wife wasn't even allowed to sign while I was not at homd. After negotiating she... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with my purchase and glasses! Great communication and with live pictures to see how the lense color looked on frame. The shipping times were surprisingly quick and even contained some extra... See more
Company replied
Even though my concerns about the initial delivery date just bounced off the AI, once a human took over the case, I got proper updates, and the product finally arrived just one day late. The packaging... See more
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The item was in stock, shipped promptly and arrived exactly as expected. I've worn several near-identical styles of these Hugo Boss frames and since they've become harder to find I purchased these fo... See more
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Company details
About Bassol Optic
Written by the company
NEWSLETTER
Written by the company
- -5% EXTRA.
Express delivery | Envio express
Shipments in 3 days to the whole world | Envíos en 3 días a todo el mundo
You will receive your package in a maximum of 3 days anywhere in the world, after making the purchase of products in stock. | Recibirá su paquete en un máximo de 3 días en cualquier parte del mundo, después de hacer la compra de productos en stock.
Contact info
Carrer del Doctor Dou 19, 08001, Barcelona, Spain
- 931226035
- info@opticabassol.com
- www.opticabassol.com
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Ordering abroad
I was a bit skeptical about ordering designer frames from abroad, but Bassol Optic exceeded my expectations. The ordering process was smooth, communication was excellent, and the glasses arrived in perfect condition with full brand authentication. A truly top-tier optical team!
July 2, 2026
Reply from Bassol Optic
Thank you so much for your glowing review! We completely understand being hesitant about ordering abroad, so we're thrilled that everything went smoothly and that you're delighted with your authentic frames. Your high praise for our team means a lot to us—enjoy your wonderful new glasses! 😎👓✨
Reply from Bassol Optic
Thank you so much for the great feedback! We're thrilled to hear that you had a good experience with us. Enjoy your purchase, and we look forward to serving you again soon! 😊✨
Reply from Bassol Optic
Thank you so much for the review! We're thrilled to hear that you enjoyed our service and fast delivery. We hope to serve you again soon! 😊📦✨
Delivery with UPS is a nightmare
Delivery with UPS is a nightmare. First, they postponed delivery for operational reasons and aftwards they tell that they made a delivery attempt when i was there... For shipping cost of 18 EUR and afterward more than 50 CHF this is just not acceptable. It's not related to Bassol Optic, but to they delivery option. However, they should give information about estimated total shipping cost. They just mention the 18 EUR on their page. But this is just a fraction of the real cost.
July 10, 2026
Reply from Bassol Optic
Dear Cyrill
Please be reminded that shipments to Switzerland are subject to customs duties and clearance fees
BASSOL OPTIC
Reply from Bassol Optic
Thank you so much!
We are absolutely thrilled to hear that you experienced such fast delivery and that everything was perfect. Providing excellent service and quick shipping is always our goal!
Enjoy your purchase, and we look forward to welcoming you back soon! 😎🚀
Legendary service...
Legendary service.... So fast Spain to UK delivery.... 24 hrs. Genuine product.
July 6, 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for this amazing feedback!
We are absolutely thrilled to hear that you experienced such **legendary service** and that your order made it from Spain to the UK in just 24 hours! It is also wonderful to know you are happy with your 100% genuine product.
We always strive to deliver the best, and speed is our superpower! Enjoy your purchase and we look forward to welcoming you back soon! 🇪🇸✈️🇬🇧😎
Reply from Bassol Optic
Thank you so much! 😊
We are absolutely thrilled to hear that you had a perfect and fast experience with us. We can't wait to help you with your next order whenever you are ready!
See you again soon! 😎🚀
Reply from Bassol Optic
Thank you so much!
We are absolutely thrilled to hear that everything was **very fast and perfect**. Providing a seamless and speedy experience is what we always strive for!
Enjoy your purchase, and we hope to see you again soon! 😎🚀
EXCELLENT EXPERIENCE WILL BUY AGAIN……
EXCELLENT EXPERIENCE WILL BUY AGAIN… FAST SHIPPING AND GREAT CUSTOMER SERVICE…
June 27, 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for the fantastic review! We are thrilled to hear that you had an excellent experience with our customer service and that your order arrived so quickly. It was a pleasure assisting you, and we look forward to welcoming you back to Óptica Bassol in the future!
Fed ex was awful
Fed ex was awful. Sent two emails that theyd deliver on Tuesday. They delivered Monday night. I Called and complained. Fed Ex called around noon and said they were delivering ASAP. They delivered at 715 pm. My husband waited all day. Terrible horrific delivery. I want to order two more pairs but will not due to your shipper. So fed ex is losing you money
July 2, 2026
Reply from Bassol Optic
Thank you for sharing your feedback. We are truly sorry to hear about the frustrating experience your husband had with the shifting delivery schedule.
While FedEx is an independent courier company and their specific delivery times and tracking updates are completely outside of our control, we understand how annoying it is to wait around all day based on inaccurate information.
We appreciate you letting us know how their service affected your experience. If you ever wish to place another order, please feel free to contact our customer service team beforehand, and we will be happy to check if there are alternative shipping options available for your area. Thank you for your patience.
Reply from Bassol Optic
Thank you so much for your feedback! We are glad to hear that your order arrived quickly and exactly as expected. Enjoy your new eyewear, and thank you for choosing Óptica Bassol!
Reply from Bassol Optic
Thank you so much for your great review! We are delighted to hear that you enjoyed our wide selection of sunglasses and the discounted prices. Our goal is always to offer the best variety and value. We hope you love your new sunglasses, and we look forward to your next visit to Óptica Bassol!
Reply from Bassol Optic
Thank you so much for your kind words! We are thrilled to hear that you were satisfied with our prices and that the delivery was prompt and precise. We look forward to serving you again at Óptica Bassol!
Really satisfied!
I ordered a pair of Tom ford glasses and they came the next day! They were also good quality and SUPER cheap in comparison to what I should have paid for them, if I had bought them in my own country:)
July 3, 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for sharing your wonderful experience! We are absolutely thrilled to hear that your Tom Ford glasses arrived the very next day and that you are so happy with both the quality and the great price. It is fantastic knowing we could help you save compared to buying them locally. Enjoy your new glasses, and we hope to welcome you back to Óptica Bassol soon!
Reply from Bassol Optic
Thank you so much for your continued trust in us! We are thrilled to hear that your experience was excellent once again. Knowing that our customers are happy and loyal is the best reward for our team. Enjoy your purchase, and we look forward to your next visit to Óptica Bassol!
Reply from Bassol Optic
Thank you so much for your feedback! We are delighted to hear that you enjoyed our excellent service, best prices, and fast delivery. We appreciate your support and look forward to serving you again at Óptica Bassol!
Everything was excellent
Everything was excellent! Original products, fast delivery and outstanding customer support. The team was responsive, professional, and very helpful throughout the entire process. I highly recommend Bassol Optic!
July 9, 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for this amazing 5-star review! We are absolutely thrilled to hear that you had an excellent experience with us and that you are happy with our original products and fast delivery. Our customer support team works hard to be responsive and professional, so your kind words mean the world to us. Thank you for your high recommendation, and we look forward to welcoming you back to Óptica Bassol!
Reply from Bassol Optic
Thank you for your review! We are so glad to hear that everything was perfect and that you were happy with the price. We look forward to your next order at Óptica Bassol!
Responsiveness and fast delivery.
Responsiveness and fast delivery.
Moreover, competitive prices
July 2, 2026
Reply from Bassol Optic
Thank you so much for your review! It is a pleasure to know that the product and price met your expectations. Enjoy your purchase!
I still have not received my sunglasses.
June 29, 2026
Reply from Bassol Optic
Dear Anna,
an agent is contacting you via private message right now to handle your case and find a solution.
BASSOL OPTIC
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