Bassol Optic Reviews 

13,585
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,648 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, often noting they are exactly as ordered and represent excellent value. Many people highlight the competitive pricing, finding items significantly cheaper than elsewhere. Reviewers frequently commend the fast and efficient delivery service, with many orders arriving promptly and well-packaged. However, some customers also noted issues with delivery, including significant delays, packages not arriving, or problems with specific carriers. A few other people also felt that unexpected customs or import fees were a concern, as these were not always clearly communicated during the ordering process.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and speedy... See more

Product

Reviewers mention positive feedback about product quality, with many expressing extreme happiness with their... See more

Price

People report positive experiences with price, often highlighting the excellent value for money and... See more

Order

Customers had ambiguous experiences with order, with some reporting fast delivery, smooth processes, and... See more

Quality

Users describe positive interactions with quality, often highlighting that products like sunglasses are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Genuine product, arrived in a few days. Only minus: UPS demanded a signature from me, myself and I at home delivery. My wife wasn't even allowed to sign while I was not at homd. After negotiating she... See more

Company replied

Rated 5 out of 5 stars

Very happy with my purchase and glasses! Great communication and with live pictures to see how the lense color looked on frame. The shipping times were surprisingly quick and even contained some extra... See more

Company replied

Rated 5 out of 5 stars

Even though my concerns about the initial delivery date just bounced off the AI, once a human took over the case, I got proper updates, and the product finally arrived just one day late. The packaging... See more

Company replied

Rated 5 out of 5 stars

Bassol Optic and its team are the simply the best! SUPERB collection of frames and staff that truly care abut getting it right. I have probably purchased a half-dozen pairs of glasses with progressiv... See more

Company replied


Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Optician
  5. Outlet Mall
  6. Sunglasses Store

About Bassol Optic

Written by the company

Sunglasses
Prescription Glasses
CHANEL In Bassol Optic we have been dedicated to optics for more than 20 years. We have always tried to surprise you with our products, but above all, offer you the best solutions to your needs. Our vocation for optics and trends allows us to evolve as a company and keep abreast of the latest developments in the sector. You can visit us in each of our physical optics as well as in our Online Store with worldwide shipping of Sunglasses , Prescription Glasses.

NEWSLETTER

Written by the company

-5% EXTRA.

Express delivery | Envio express

Shipments in 3 days to the whole world | Envíos en 3 días a todo el mundo

You will receive your package in a maximum of 3 days anywhere in the world, after making the purchase of products in stock. | Recibirá su paquete en un máximo de 3 días en cualquier parte del mundo, después de hacer la compra de productos en stock.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(13,585)

3,255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like the product quality and the…

I like the product quality and the worldwide service. I'll browse the Bassol Optic website immediately when I need to look for my new glasses.

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your loyalty and kind words!

We are thrilled to hear that you love our product quality and our global service. It is wonderful to know that Bassol Optic is your go-to destination whenever you need a new pair of glasses.

We look forward to helping you find your next perfect pair. See you soon, and enjoy your glasses! 😎✈️

Rated 4 out of 5 stars

very trust full but the order takes too…

very trust full but the order takes too long if the product must be logisticaly ordered by supplier

July 1, 2026
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Reply from Bassol Optic

We completely understand that waiting for an order can be frustrating, especially when we need to source the product directly from our supplier's logistics network. We always aim to get your items to you as quickly as possible, and we appreciate your patience during this process.

Your feedback helps us look for ways to improve our logistical communication and delivery times. We hope you are completely happy with your product now that it has arrived!

Rated 5 out of 5 stars

Great pricing

Great pricing and easy to deal with

July 3, 2026
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Reply from Bassol Optic

Thank you so much!

We are thrilled to hear that you enjoyed our **great pricing** and found the whole process **easy to deal with**. Making your experience smooth and affordable is always our top priority!

Hope to see you again soon! 😎✨

Rated 5 out of 5 stars

An excellent online store offering…

An excellent online store offering brand-name sunglasses at very good prices with fast delivery. Highly recommended.

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your highly recommended review!

We are absolutely thrilled to hear that you had such an excellent experience with our selection of brand-name sunglasses, competitive prices, and fast delivery. Helping you find the perfect pair of shades quickly and affordably is what we do best!

Enjoy your new sunglasses, and we look forward to welcoming you back soon! 😎🚀

Rated 5 out of 5 stars

Perfect

Everything

July 3, 2026
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Reply from Bassol Optic

Thank you so much! We are absolutely thrilled to hear that everything was perfect.

We truly appreciate your wonderful feedback and look forward to welcoming you back soon! 😎🚀

Rated 5 out of 5 stars

It was so fast delivery


It was so fast delivery. Package was perfect. Thank you!!

July 6, 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the fantastic feedback!

We are absolutely thrilled to hear that your delivery was super fast and that the package arrived in perfect condition. We always do our best to make sure your order gets to you quickly and safely!

Enjoy your purchase, and we hope to see you again soon! 😊📦

Rated 5 out of 5 stars

I recommend

Glasses arrived a bit later than they stated so take that into account when ordering. Other than that everything went great. I ordered D&G frames and they are original.

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your recommendation and for sharing your experience!

We sincerely apologize for the slight delay in shipping, but we truly appreciate your patience and your helpful tip for other customers. We are absolutely delighted to hear that everything else went great and that you love your original **D&G frames**!

Enjoy your stunning new glasses, and we look forward to making your next experience even smoother! 😎👓

Rated 5 out of 5 stars

Fast and a great price

Fast and a great price

June 30, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the great feedback!

We are thrilled to hear that you enjoyed our **fast service** and **great pricing**. Making your shopping experience quick and affordable is always our main goal!

Enjoy your purchase, and we look forward to welcoming you back soon! 😎🚀

Rated 5 out of 5 stars

Excellent service and product!

Fast delivery and very nice product!

July 1, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the fantastic review!

We are absolutely thrilled to hear that you experienced fast delivery and are happy with your product. Providing excellent service is our top priority!

Enjoy your new purchase, and we look forward to welcoming you back soon! 😎🚀

Rated 5 out of 5 stars

I was surprised that it arrived in…

I was surprised that it arrived in Romania in 3 days from when I placed the order. very satisfied

July 2, 2026
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Reply from Bassol Optic

Thank you so much for the wonderful review!

We are absolutely thrilled that we could surprise you with such super-fast delivery—getting your order from Spain to Romania in just 3 days is amazing! It is fantastic to hear that you are very satisfied with your experience.

Enjoy your purchase, and we look forward to welcoming you back soon! 🇷🇴✈️😎

Rated 5 out of 5 stars

Easy online purchase with trustworthy…

Easy online purchase with trustworthy delivery. Delivery on time.

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the wonderful feedback!

We are delighted to hear that you had an easy online purchase experience and that your delivery was trustworthy and right on time. Providing a seamless and reliable service is always our top priority!

Enjoy your purchase, and we look forward to welcoming you back soon! 😎📦

Rated 5 out of 5 stars

Fast and reliable.

Fast and reliable.
2 days from Barcelona to Zagreb Croatia...nice

July 2, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the fantastic review! 🇭🇷

We are absolutely thrilled to hear that your order arrived in Zagreb from Barcelona in just 2 days! Providing fast, reliable, and seamless delivery across Europe is always our top priority.

Enjoy your purchase, and we look forward to welcoming you back soon! 🇪🇸✈️🇭🇷😎

Rated 5 out of 5 stars

Impeccable process and delivery

I ordered Prada sunglasses on wednesday night and on friday mid-afternoon it was delivered. The sunglasses are 🔥 and the expediting process and delivery was impeccable. I will likely buy all my sunglasses from this company as they have competitive prices.

July 10, 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for this glowing review! We are absolutely thrilled to hear that your Prada sunglasses arrived so quickly and that you love them.

We always strive to offer competitive prices and an impeccable delivery process, so knowing we've earned your loyalty for future purchases means the world to us. Enjoy your new sunglasses, and we look forward to serving you again!

Rated 5 out of 5 stars

Super easy ordering process

Super easy ordering process. Luckily knew exactly what I wanted. Prompt updates and speedy delivery with regular updates. Not to mention the unmatched discount!! Strongly recommended.

July 7, 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the awesome review! We're thrilled that you found the ordering process so smooth, enjoyed the regular delivery updates, and landed such an unmatched discount. Thank you for the strong recommendation—enjoy your new glasses! 😎📦✨

Rated 5 out of 5 stars

The best service and sunglasses

The best service and sunglasses! Thanks

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the wonderful review! We're thrilled to hear that you're loving your new sunglasses and that you had a great experience with our service. Enjoy them, and we look forward to serving you again! 😎✨

Rated 5 out of 5 stars

Ordering abroad

I was a bit skeptical about ordering designer frames from abroad, but Bassol Optic exceeded my expectations. The ordering process was smooth, communication was excellent, and the glasses arrived in perfect condition with full brand authentication. A truly top-tier optical team!

July 2, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your glowing review! We completely understand being hesitant about ordering abroad, so we're thrilled that everything went smoothly and that you're delighted with your authentic frames. Your high praise for our team means a lot to us—enjoy your wonderful new glasses! 😎👓✨

Rated 5 out of 5 stars

Good experience

Good experience

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the great feedback! We're thrilled to hear that you had a good experience with us. Enjoy your purchase, and we look forward to serving you again soon! 😊✨

Rated 5 out of 5 stars

Good service fast delivery

Good service fast delivery

July 3, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for the review! We're thrilled to hear that you enjoyed our service and fast delivery. We hope to serve you again soon! 😊📦✨

Rated 1 out of 5 stars

Delivery with UPS is a nightmare

Delivery with UPS is a nightmare. First, they postponed delivery for operational reasons and aftwards they tell that they made a delivery attempt when i was there... For shipping cost of 18 EUR and afterward more than 50 CHF this is just not acceptable. It's not related to Bassol Optic, but to they delivery option. However, they should give information about estimated total shipping cost. They just mention the 18 EUR on their page. But this is just a fraction of the real cost.

July 10, 2026
Bassol Optic logo

Reply from Bassol Optic

Dear Cyrill
Please be reminded that shipments to Switzerland are subject to customs duties and clearance fees
BASSOL OPTIC

Rated 5 out of 5 stars

Perfect

Very fast at delivering!

July 1, 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much!

We are absolutely thrilled to hear that you experienced such fast delivery and that everything was perfect. Providing excellent service and quick shipping is always our goal!

Enjoy your purchase, and we look forward to welcoming you back soon! 😎🚀

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