Orange Hardwares Reviews 

93
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their excellent service and professionalism, helping them find the right parts and resolving queries efficiently. Many people appreciate the competitive pricing, especially for rare or bulk items, and consistently highlight the fast, reliable delivery with well-packaged orders. However, some customers also noted issues with product accuracy and order fulfillment. A few people experienced receiving incorrect or non-functional items, or products described as new but appearing used. There were also instances where orders were cancelled without notice or prices changed after purchase, leading to requests for additional payment.

What people talk about most

Product

People report ambiguous experiences with product, with many customers praising the availability of rare and... See more

Price

Customers consistently note positive experiences with price, often praising excellent pricing, great rates,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and accuracy of... See more

Staff

Reviewers highlight positive aspects of staff, often praising individual employees for their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered 60 SSDs in record time. Each one performed perfectly out of the box. The speed of delivery allowed us to upgrade systems ahead of schedule without any delays. Thanks a lot, Roy!!!

Company replied

Rated 5 out of 5 stars

Orange Hardwares is a lifesaver for anyone looking for rare or discontinued PC parts. I was struggling to find a specific motherboard that had been discontinued for years, and they not only had it in... See more

Company replied

Rated 5 out of 5 stars

Always accurate with orders and quick to resolve queries. Their responsiveness gave me confidence, and I never had to chase updates. When a questions came up, they provided solutions immediately, savi... See more

Company replied

Rated 5 out of 5 stars

Bought a few networking switches for a small coworking space. The quality is impressive for the price. What stood out most, though, was the support, I had a few setup questions and their team helped w... See more

Company replied


Company details

  1. #16 of 17 best companies in Computer and Accessories Store
  2. #12 of 12 best companies in Computer Hardware Manufacturer
  3. #1 of 1 best companies in Computer Networking Center
  4. #17 of 18 best companies in Computer Store
  5. #3 of 3 best companies in Computer Wholesaler

Written by the company

Orange Hardwares is a bulk IT hardware supplier built for enterprise procurement teams, IT managers, and growing businesses that need the right equipment fast and at the right price. We supply enterprise-grade servers, GPUs, networking equipment, storage devices, memory, and computer components, new and certified refurbished with bulk pricing from order one and delivery across the USA, Canada, and Europe. What sets us apart is inventory depth and speed. We stock what other suppliers cannot source, including legacy and discontinued components that most vendors stopped carrying years ago. And when your timeline is tight, our standard on bulk orders is 72-hour delivery. Our clients include hospitals, data centers, schools, startups, NASA and Fortune 500 procurement departments. They come to us because bulk hardware buying should not require chasing multiple vendors, waiting weeks, or paying unit pricing on volume orders. Free quote. Named support. 30-day returns. Rated 5 stars on Trustpilot. Get your quote at OrangeHardwares.com


Contact info

4.0

Great

TrustScore 4 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(93)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Placed an urgent order and they still…

Placed an urgent order and they still managed to deliver on time. Thanks a lot Oliver!

January 11, 2026
Orange Hardwares logo

Reply from Orange Hardwares

So happy that everything worked out smoothly. Oliver will be pleased to hear this, and we look forward to helping you again whenever something comes up.

Innovatively Yours,
OrangeHardwares.com

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Rated 5 out of 5 stars

This is a great place to purchase IT…

This is a great place to purchase IT equipment in bulk. Just ask for Roy and you will get the best price.

January 12, 2026
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Reply from Orange Hardwares

So glad you had a great experience with us. Thank you for the recommendation. Roy and the team truly appreciate your kind words.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Just got my order today

Just got my order today! Keep up the great work Roy!

January 5, 2026
Orange Hardwares logo

Reply from Orange Hardwares

Thank you for the kind support, we truly appreciate it. We are glad everything arrived well and are grateful you took the time to share your experience with us.

Innovatively Yours,
OrangeHardwares.com

Rated 1 out of 5 stars

Absolute shambles!

After spending several hours on live chat and exchanging 44 emails with Roy’s team to ensure we would receive the correct HDD part in the agreed‑upon condition, the item delivered was a completely different model and even the wrong form factor. This level of inaccuracy is astonishing given the amount of communication and clarification provided.

When we contacted the seller to resolve the issue, they repeatedly attempted to substitute alternative models rather than addressing the mistake. The overall experience has been deeply disappointing, and the service received falls far below acceptable standards. This is a seller to avoid.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love the price matching service

Love the price matching service! Thumbsup!!!

December 22, 2025
Orange Hardwares logo

Reply from Orange Hardwares

Thank you so much for the kind feedback. We are glad the price matching helped, and we truly appreciate you taking the time to share your experience.

Innovatively yours,
OrangeHardwares.com

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Rated 5 out of 5 stars

The best place to buy IT hardware in…

The best place to buy IT hardware in bulk. I was able to procure rare parts. Thanks Oliver!

November 19, 2025
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Reply from Orange Hardwares

Thank you for sharing your experience. We are glad we could help source the parts you needed. Your support means a lot, and we are always happy to assist again.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

I procured a few SSDs from Orange…

I procured a few SSDs from Orange Hardwares and Roy made sure that they were delivered on time. Thanks a lot buddy!

December 1, 2025
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Reply from Orange Hardwares

Thank you for your kind note. We're glad everything arrived as expected, and we truly appreciate your trust and support.

Innovatively Yours,
Orangehardwares.com

Rated 1 out of 5 stars

Bait and Switch

Ordered an NVME SSD on sale brand new for $153.34. Company sent me email stating it's out of stock and canceled my order. However, their site lists the same NVME with increased price of $248. Terrible experience.

December 22, 2025
Unprompted review
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Reply from Orange Hardwares

Thank you for sharing your experience. Your complaint has been forwarded to the concerned department and marked for expedited review. We take this seriously and want to help resolve it. Please dial (855) 703-4322 for further assistance and support.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Found an old but much needed part from…

Found an old but much needed part from orange hardwares that works like new.

November 12, 2025
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Reply from Orange Hardwares

Thank you for sharing this. We're glad you were able to find exactly what you needed and that it's working well for you. If you ever need any help, we are right here for you.

Innovatively Yours,
OrangeHardwares.com

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Rated 1 out of 5 stars

zero communication

Cancelled my order with no notice, zero communication, zero attempt to work with me. Zero trust in this company going forward.

December 21, 2025
Unprompted review
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Reply from Orange Hardwares

We are sorry to hear about your experience and understand how frustrating that must have been. Your concern has been shared with the right team and expedited. We would really like to help make this right. Please dial (855) 703-4322 for further assistance.

Innovatively Yours,
OrangeHardwares.com

Rated 1 out of 5 stars

Deceptive practices

When you purchase something and very carefully decide to choose where to spend your money. A reputable company would list everything about the product, Not Orange Hardwares! I was bait and switched after they disclosed to me that the product I had paid was OOS and also listed “New” but I was being sold and sent a Pre-Owned one. Never again. Go else where for your business.

December 22, 2025
Unprompted review
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Reply from Orange Hardwares

We are truly sorry for the frustration this caused and understand why this was upsetting. Your complaint has been shared with the concerned department and expedited for review. We would appreciate the chance to help resolve this. Please dial (855) 703-4322 for further assistance.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Everything was packaged safely and the…

Everything was packaged safely and the delivery was quite speedy.

November 28, 2025
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Reply from Orange Hardwares

Thank you for taking the time to share your experience. We truly appreciate your trust and are glad everything reached you safely.

Innovatively Yours,
OrangeHardwares.com

Rated 3 out of 5 stars

I liked their service

I liked their service

December 13, 2025
Unprompted review
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Reply from Orange Hardwares

Thank you for sharing your feedback. We are glad you liked our service and appreciate you taking the time to leave a review. We hope to serve you again.

Innovatively Yours,
OrangeHardwares.com

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Rated 1 out of 5 stars

Bait and switch

Bait and switch, seller lists product on their site for one price and then claims it is no longer in stock and wants to sell another product for over double the price. That's just shady business practices.

November 10, 2025
Unprompted review
Orange Hardwares logo

Reply from Orange Hardwares

We are sorry to hear about this experience and understand your concern. Your complaint has been shared with the concerned department and expedited for review. We would like the opportunity to address this properly. Please dial (855) 703-4322 for further assistance.

Innovatively Yours,
OrangeHardwares.com

Rated 1 out of 5 stars

Will not price match

The company states they will price match but they do not. You will get the runaround for weeks. After going back and forth for 2 weeks, they tried to sell me a new version instead of a refurbished version. When I told them I do not want the new one I want the refurbished one, they said they didn't have any. It is still on there site today which is more than a month after I asked about it. Here is the item. MCB4330200B2/04/1 Cyborg F.L.Y 5 Flight Stick Cable PC (Refurbished).

September 15, 2025
Unprompted review
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Reply from Orange Hardwares

We are sorry this experience was frustrating and appreciate you explaining the situation. Your complaint has been shared with the concerned department and expedited for review. We would like to help clarify and resolve this. Please dial (855) 703-4322 for further assistance.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Orange Hardwares is a lifesaver for…

Orange Hardwares is a lifesaver for anyone looking for rare or discontinued PC parts. I was struggling to find a specific motherboard that had been discontinued for years, and they not only had it in stock but shipped it quickly. The part arrived in perfect condition, securely packaged, and worked flawlessly. Their customer support team was responsive and guided me through the compatibility questions I had before buying. It's rare to find a company that combines availability, affordability, and professionalism at this level. I'm already recommending Orange Hardwares to friends and colleagues in the IT field. Truly exceptional.

October 7, 2025
Orange Hardwares logo

Reply from Orange Hardwares

We're so glad we could help you find exactly what you needed. Thank you for trusting us and for your kind words - it truly means a lot.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Top-Notch Customer Support!

I purchased an older GPU for a personal project of mine from this site since they had the best price around for the model I was looking for. Unfortunately it arrived non-functional, and I only discovered this over two weeks after delivery due to waiting for a compatible motherboard to arrive from a private sale.

Despite reaching out to their support team over two weeks later, a replacement card was dispatched after confirming some details, next day shipping! Very happy with the outcome and professionalism in resolving my issue!

September 30, 2025
Unprompted review
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Reply from Orange Hardwares

We really appreciate you sharing this! We know how frustrating it is when a component isn't working, especially when you’re ready to build. We're happy we could swiftly confirm the issue and deliver a replacement card to get your project moving again. Enjoy the build!

Innovatively Yours,
OrangeHardwares.com

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Rated 1 out of 5 stars

"Refurbished" NAS was anything but

I visited Orange Hardware's website looking to purchase a Western Digital PR2100 NAS with no drives. This specific unit was important because I needed to replace a failed unit ASAP and the product was being discontinued by Western Digital.

The item I was looking for was listed as available on Orange's website for $600. After putting it in my cart and checking with their chat attendant, I learned that the item actually wasn't available but I was told a "refurbished" unit was available with 10TB drives for $800. This was 33% more than I intended to pay -- and I didn't want or need the drives -- but I opted to go ahead with the purchase.

To say I'm disappointed with what I was sent is an understatement. By most definitions refurbished means "professionally inspected, repaired, cleaned, and restored to a high standard of quality, often meeting the original manufacturer's standards for functionality and appearance." The unit I received is nowhere near "refurbished" -- it's USED. Plain and simple.

The unit was shipped in a plastic bag stuffed into an ill-fitting generic box with nothing more than the power brick. (No manual, no warrantee information, nothing). The NAS enclosure itself has at least one dent and several scratches on it. The locking mechanism that holds the internal drives in place is worn and doesn't latch firmly. The cooling fan and air vents on the enclosure were caked in dust and I had to clean them myself.

Although I didn't need the drives, their inclusion was ostensively what made the $800 price seem tolerable. But the drives themselves were also clearly used and were mismatched in brand/type. (I have to ask: how many times does a hard drive have to be installed/removed from a NAS enclosure to leave wear marks on the steel mounting rails?)

BEWARE of anything these people sell as "refurbished". They're selling used stuff and trying to pass it off as like new. If I had known better there is NO WAY I would have paid $800 dollars for a visibly used NAS. I would have been better off just shopping at Ebay.

September 23, 2025
Unprompted review
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Reply from Orange Hardwares

We are sorry to hear about this experience and understand your frustration. Your complaint has been shared with the concerned department and expedited for review. We want to look into this properly. Please dial (855) 703-4322 so we can assist you further.

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Delivered 60 SSDs in record time

Delivered 60 SSDs in record time. Each one performed perfectly out of the box. The speed of delivery allowed us to upgrade systems ahead of schedule without any delays. Thanks a lot, Roy!!!

September 17, 2025
Orange Hardwares logo

Reply from Orange Hardwares

That is excellent to hear! We are glad that we could deliver those 60 SSDs in record time and get your system upgrades running ahead of schedule. Knowing every unit performed perfectly out of the box is the highest compliment. Thank you for the feedback!

Innovatively Yours,
OrangeHardwares.com

Rated 5 out of 5 stars

Excellent after-sales that makes future…

Excellent after-sales that makes future orders easy. They don't disappear once the sale in done. Their follow-up ensured everything worked properly, and they checked back to make sure we were satisfied.

September 11, 2025
Orange Hardwares logo

Reply from Orange Hardwares

That is wonderful feedback! We firmly believe that the relationship doesn't end with the sale. We're committed to excellent after-sales support and are happy that our follow-up made your experience easy. We look forward to your future orders!

Innovatively Yours,
OrangeHardwares.com

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