OSM Worldwide Reviews 

446
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, most reviewers were let down by their experience overall. Consumers frequently experience severe delivery delays, with packages taking many weeks or even months to travel across short distances. Buyers point out that shipments remain stuck at warehouses for extended periods without any progress. Some reviewers were not happy with tracking updates that never change or show inaccurate information regarding arrival dates. People also noted that items regularly went missing, got completely lost in transit, or were left improperly in outdoor elements. Consumers expressed deep frustration over the lack of proper communication and the inefficient routing choices made by the carrier.

What people talk about most

Delivery service

Reviewers highlight negative aspects of delivery service, frequently reporting extreme delays and packages... See more

Order

Customers had negative experiences with order fulfillment, frequently reporting missing packages and... See more

Service

Consumers find service to be a major disappointment due to widespread inefficiency. Reviewers consistently... See more

Product

Reviewers mention negative feedback about product deliveries, citing unreasonable delays and lengthy transit... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Is 0 stars possible? Unfortunately, Allure Beauty Box uses them as a vendor, so I'm stuck with them unless I cancel Allure. They completely lose every other delivery. For the ones that do eventually... See more

Rated 1 out of 5 stars

Tracking for the package from the retailer shows that it’s been stuck at their York PA warehouse for 20 days and USPS is awaiting item. I email OSM Worldwide and they provide their own tracking which... See more

Rated 1 out of 5 stars

OSM is truly useless!! I wonder how many companies lose business because they choose to trust them with delivery. You pay premium rates for substandard laughable service. These clowns have had my pack... See more

Rated 1 out of 5 stars

Loved the business I ordered from but will never order again unless there is a different shipping method. My package left on October 10th, it got all the way to my local distribution center, sat there... See more


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1.1

Bad

TrustScore 1 out of 5

446 reviews

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1.1

All reviews

(446)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a very shady and untrustworthy

This is a very shady and untrustworthy shipping partner. I ordered something from dbrand who shipped it through OSM who would then hand it off to USPS locally.

However when i got the package it was torn open, barely taped together and with a large note courtesy of the USPS saying that the package had been opened prior to them receiving it. Which means OSM opened my package and rummaged through it, something they should not be doing, it is a health and safety concern. I would understand if the package had to cross borders and border patrol and customs however, it did not need to cross any of those as the route was all US states.

Never order from anysite that uses OSM such as dbrand

April 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Packages from China take less time

Packages from China take less time. I had an order ship out on the 8th of April, it sat at one location for 4 days before it even moved. On the 11th if finally moved and kept moving until the 15th where is has been sitting for 5 days and counting. The package is an hour from my house and they can't seem to hand it off to USPS and I know the Meriden post office is right there. Why do companies continue to use this shipping company?

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Slow delivery

Ryze mushroom coffee uses this shipping company and my items have been in Georgia for the last 5 days. Ridiculous!

April 20, 2024
Unprompted review
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Rated 1 out of 5 stars

If I could rate it less than one star I…

If I could rate it less than one star I would. Why does this company even exist. They are the slowest delivery service I have ever dealt with in my life. My package has been stuck in “York PA” and hasn’t moved for 5 freaking days. After further researching k found a plethora of dissatisfied customer who would rather their seller had not used this service.If anyone in charge of the company happens to read this, get your shxt together.

April 3, 2024
Unprompted review
Rated 1 out of 5 stars

OSM WORLDWIDE MAKES SNAILS LOOK SPEEDY.

5 days after placing my order the seller claims the package was shipped meanwhile USPS TRACKING APP says otherwise, "USPS awaiting package, will update delivery info when package is received. Osm worldwide is the shipping partner. What I really dont get is why sellers need shipping partners for every little thing? Have they really became so lazy and lame that they cant drop a few items off at the post office themselves. For a while I thought maybe USPS just hadn't updated the app but then my roommate who is also getting deliveries from other sellers is actually getting updates so now I am convinced that OSM WORLDWIDE is the culprit
This seller just lost a customer because of them.

March 29, 2024
Unprompted review
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Rated 1 out of 5 stars

Nonsensical delays!

My current bad experience with OSM mirrors previous experiences. I like to buy used books, and every time a seller uses OSM, it takes far longer than it does with USPS alone. Currently, my book was picked up by OSM in Secaucus, NJ on 3/17 and arrived in York, PA on 3/25 (only 180 miles from Secaucus.) Left York the next day; I have no idea where it is. USPS has not yet received it; book is now officially late. Why did it sit for a week? That's nonsense. As I said, this is not the first time for such unexplainable delays by OSM.

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

My package has been sitting in two…

My package has been sitting in two different facilities for a week. The last one is 60 miles away. I could drive an hour and pick it up. Instead, it’s just sitting there getting dusty for five days… wonder when (if) I’ll get it.

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

would give minus rating if available

would give minus rating if available, osm has become an interference between package and recipient...evidently the USPS doesn't bother to transport, no they have out-sourced the work to this ****** company called OSM. My package sits and sits and makes no movement and I'm wondering !!!!!!!!!!!!!!!!!!!!!!!!!!?????? is going on with my paid for package!!!!!!!!!!!RUN away from this company!!!...the fault lies in the USPS now.

March 6, 2024
Unprompted review
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Rated 1 out of 5 stars

OSM Worldwide Worst Shipping Partner (Businesses BEWARE)

Why in the world would any business use/pay for this incompetent middle man service? What could they possibly offer that is of any value to a business? OSM Worldwide will absolutely give your business a bad name for shipping times. With the dozens of reviews I've read on various websites. It is clear as day that OSM Worldwide absolutely sucks at what they do. If you own a business and are looking for a shipping partner I would stay far away from OSM Worldwide. They will get you some negative ratings which these days can hurt a business pretty bad. You will be better off dropping your own packages straight to USPS. You will then have faster shipping equalling up to happier customers that will again use your product or services.

How is OSM Worldwide still in business? How is OSM Worldwide providing a service to anyone? Why would a business pay OSM worldwide for such a slow and incompetent service?

I can't answer any of the above questions, but I put them anyway in hopes that search engines pick up on the keywords to help a business find this review so they can dodge a bullet and NOT use OSM worldwide!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

An order was place on EBAY

An order was place on EBAY, seller "Second Sale", there was mixed up (Ebay) with address & seller was contacted immediately but seller Would NOT respond to my Several requests for Address Update info. OSM DID Respond More than Once to Advise me of Updated
info regarding my Address. I am SO Grateful.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

I hate this shipping method

I hate this shipping method. My items get to my city but then they just sit and sit there for upwards of 5 days or more before finally being taken to my post office (5 miles away from the one where they sit and sit at) to be delivered. So the process takes 5+ days longer than it should because the packages just sit in my city and don’t move.

February 1, 2024
Unprompted review
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Rated 1 out of 5 stars

WHAT is going on with this delay!!?

WHAT is going on? USPS Tracking tells me that my package arrived at OSM in Aston PA (from York PA) on January 22 and it still hasn't moved into the USPS system to deliver it to me: about FIVE MILES AWAY!

How can I contact the Aston location to get things moving?

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I will never buy from a company that uses a third party shipping company. Bought from thrift books. My book has been stuck in ga for days. Was told they wait until they have s as certain amt of pkgs before they deliver. Why not just use usps? Wont buy anymore books from thrift books or anybody else that uses third party shipping

February 3, 2024
Unprompted review

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