OSM Worldwide Reviews 

I ordered some skincare which was being shipped from California to Colorado. In ALL of my past experinces, when I get a package that ships from Cali it's delivered in about 2 - 3 days tops. However, with OSM it took a FULL 10 DAYS to reach me. For some godforsaken reason the package went from Cali, to Nevada, and then all the way down to the southern tip of Texas?!? before being brought back up to Colorado. IDK if this was put on the wrong truck in Nevada by mistake or what, but this is absolutely ridiculous. This company is completely incompetent and should NOT be used by businesses.

My book showed up on the day that eBay estimated. I initially thought it was shipping through the Post Office, but then I saw it was with OSM partner shipper. I didn't know what that meant, so I did a search to learn more.

I was concerned with the preponderance of bad reviews so I waited. So this time I am glad they used a 3rd party shipping company which got it to a Post Office near me - especially now with the issues with mail getting stuck for weeks at the new postal sorting center near Houston.

I ordered some books from Thriftbooks and they ALL we're shipped separately with OSM. One has been stuck in Aston, Pa. for DAYS! While the others have either been delivered or are moving in a normal amount of time. This is unacceptable since this one book is being delivered to an address in the SAME state! I fear I might not even get this book since so many others have complained that OSM tends take up to OVER A MONTH OR TWO to deliver in some cases, or worse, tends to abandon their cargo so USPS winds up destroying it or losing packages.

the worst shipping company on earth. if you order a package from the other side of the planet it will be shipped to you faster than it will with OSM.

Will never order from eBay or thrift books again.Osm world wide holds items for weeks sometimes months or I don't get at all.They don't care because they don't have to refund what was paid for.Also have lost faith in USPS for partnerng with this fraudulent company.

I can't find a single positive comment/review/experience with OSM. PLEASE DO NOT USE THIS COMPANY FOR YOUR PRODUCTS. They are slow and do not care at all. Infact if you use then I would consider suing for fraud. 2-5 days my butt.

Been waiting a week plus for a package to get handed off from this company to USPS. the facility it said it's at is literally an hour away from me/my post office. kinda ridiculous

Just like every other review, this shipper is notoriously a slow shipper; waiting 2 weeks for a simple package delivery and still waiting for a purchase made on 12/31/23. Obviously, this shipper accumulates packages and sends them out in bulk!! Why a seller would continue to use them and damage the reputation of their own business is beyond me.

I too have a package which is currently in the apparent "black hole" of OSM's claimed forwarding or delivery service. Whatever money the bookseller I've ordered from has saved by using them will result in losing them my future business. Sellers need to realize that supposed thrift in shipping injures their book purchaser/customers in a meaningful way, as they may be in actual need, as I am, of what they've ordered. There seems to be no way to gain information on the progress of my package, although it's been allegedly sitting in OSM's facility in Aston, PA since January 5, 2024, without being simply and responsibly turned over to USPS for delivery. Given my experience, and that of others, I wonder if I might never receive the research volume I have paid good money to obtain.

Slowest company out there. My package left the Dallas area Thursday at 6:01 pm and has not made it to Oklahoma yet, at worst it is a 6 hour drive, giving them 2 hours for traffic, so it should have been in Oklahoma by 12:01am Friday. It is now Saturday 12:15 pm and there is no update to tracking status.
Update it arrived at the Tulsa USPS Distribution Center Saturday at 3:56 pm. It just took about 46 hours!
This is my second experience with this company and it has not improved.

If I could assign a zero to this company, I would. I placed an order with Daedalus Books that was processed on December 14 and turned over to OSM. As for January 6 it is still in limbo and I have no idea where it is. If Daedalus continues to use this company I will no longer do business with them, and that would end a relationship of over 20 years.

The partner shipper (OSM) has had my package since December 15 (according to the shipper). It took two weeks for the tracking number to be active in the system. It is now at a facility 100 miles from my house in York PA. The notification says it left the facility on Dec 30 and the USPS is waiting for said package. It feels like "left the facility" means they put it on the truck and parked it in the parking lot.
I see many reviews with similar complaints posted last year. I saw only one positive review of OSM by "Person Human." That looks like a fraudulent review to me.

I ordered Christmas gifts for my Great Grands on Nov 23...It is now 12/26/2023 and I still don't have them. I hope I have them before next Christmas.

Really bad customer service and shipping speeds are abysmal.

Customer service doesn’t take accountability and will not give you any information.

They have made me start to inquire about shipping service used by companies and I will no longer purchase from any company that uses them as a third party shipper.

I have packages that have been sitting with them for weeks (4 at this point)!

Seriously, go out of business because you are adding no value to our human existence and are wasting peoples time and money.

Beware!!! OSM world wide shipping is the slowest shipper ive ever delt with
Little if any tracking
After two weeks to ship a envelope size cd a cpl of states away still havnt reiceved barely any tracking info at all.
Really how hard is it to document location
.praying i even get my package at this point
POOR POOR POOR

They lost my package completely, and they don't seem to care.

If it were possible I would give 0 stars, this has to be the SLOWEST shipper I have ever had the misfortune to do business with. Honestly, I would Prefer to pay a little more for shipping and actually receive my package BEFORE the NEW YEAR ( order placed December 3).

I actually placed another order at the same time, which shipped from Australia, and it arrived in 4 days! This shipper, OMS WORLDWIDE, rates SLOWER than "snail mail". Once my package actually moves, and it moves S-L-O-W, to another destination it just sits there for days. This has been such a bad experience that if I ever see that They are the shipper (I will be sure to check) handling my order, I'll cancel my order.

Packages sit with them for weeks at a time. They are the slowest delivery company out there. They do not care about speed at all. I will stop using companies that use them for shipping.

OSM P/U MY PACKAGE IN DETROIT THE 8TH, 122 MILES FROM MY HOME. NEXT STOP IS YORK, PA. TODAY, 393 MILES FROM MY HOME.
IF IT TRAVELED ON THE OHIO TURNPIKE, @ ONE TIME IT WAS 4 MILES FROM MY HOME.
DEPARTED YORK, PA TODAY, WONDER WHERE IT IS HEADED NOW.

Very slow shipping. Never on time. Packages will stay at locations for days without updating. Packages get lost. Not trustworthy. Füm I’m talking to you. Get another shipper.