Delivered to airport and has not moved in 11 days. Cannot write anything about product as I have not received anything after 14 days. Have left 3 separate messages over several days and receive the sa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ottocast is a global brand of vehicle electronic products. We have branches in US and Hong Kong. We are a tech company which is dedicated to developing CarPlay applications and adapters. For years, we have been manufacturing and selling CarPlay adapters globally, providing excellent in-car entertainment solutions for all kinds of vehicle lovers. Ottocast links to the future in-car life, this is what we believe.
Contact info
Longxiang road 9009,zhujiang guoji 18D1, Longgang District, Shenzhen, Guangdong, China, Shenzhen, China
- www.ottocast.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If ever you deliver my order
If ever you deliver my order, I will write my appreciation
Excellent wireless CarPlay adapter
Recently got a new car and wanted to keep it as cable free as possible. I had seen others posting about OttoCast adapters and decided to take the plunge. Turns out I was right to do so, it was easy to set up and now I don’t have to worry about plugging my iPhone in to the car. The OttoCast Mini Cube just plugs in to the USB-C port on the console and every time I get in the car it reconnects to my iPhone and CarPlay is ready to use. Great little gadget. Would highly recommend.
Poor Customer Relations
Delivered to airport and has not moved in 11 days. Cannot write anything about product as I have not received anything after 14 days. Have left 3 separate messages over several days and receive the same AI response "on weekend, limlted email contact, reply when we are in office". (good long weekend), Aust website but no office exists. Are you genuine?
Don’t be fooled by the professional marketing!
Don’t be fooled by the professional marketing. I ordered weeks ago and tracking shows only the day it was shipped. Stuck in China ever since! Wouldn’t have ordered if I’d realised it was coming from China. No communication and no hope of ever receiving!!
Great product great delivery and…
Great product great delivery and haven't had an issue yet
Slow boat from China delivery.
Well they want me to review a product already and I haven't even received it yet. Ordered on the 20th and the only tracking I have is it was "shipped" in China somewhere. No updates since the 23rd.
I'd like to be able to review the Ottocast Mini Cube 3.0 Wireless CarPlay/Android Auto
I'd like to be able to review the product - but I've been waiting almost 2 weeks since ordering, and the tracking indicates its still somewhere in China with no indication as to when it will arrive. Not exactly a great experience so far. Happy to revise if/when I ever actually receive the product
Ottocast Mini Cube no show
Ottocast give the impression that they have a local distribution service. They don’t. Items are shipped from China. You only find this out after payment. The tracking information I have received just throws up errors so I don’t know whether my Mini Cube is in transit or lost. Company communication isn’t good. I’m awaiting a response regarding tracking. All in all I think I’ve wasted my money. I would advise others to steer clear.
Haven’t received product
I cannot review the product as I am still waiting to receive it. I have sent an email to the support email address asking for an update but am still waiting for a reply. The tracking number you emailed me says it is still sitting in China since 23/09. We are now on 03/10. All I want is my order.
Chinese customer service very bad never…
Chinese customer service very bad never got my item!!
Still have not received my order!
I place my order on September 23rd 2025 and they still have not shoped my order. Not sure if they will ever ship it.
I haven’t receive my order yet
I haven’t receive my order yet! Please contact me!
terrible logistics!!!!
I placed my order back on 09/15/25 and well the item was kind of in back order but I was aware of it. However the logistics to get my item delivered is more than terrible. If I was notified it was coming from China I wouldn’t order it. Today 10/01/25 I am still waiting for my item and who knows how much longer it will take to get it delivered to me. Customers place order to enjoy their items not to get concerned when they would be delivered. Regardless how good the product would be, the logistics to deliver make the reviews to drop to the ground. Hopefully this is reviewed and corrected otherwise sales will drop for sure. Good luck! Still I will write a performance review once I get my item.
The ottocast mini is great
The ottocast mini is great, it's small enough not to get in the way, it looks stylish and it works perfectly. I recommend this product.
Excellent value for money
It was exactly as described and worked smoothly. The first installation took only a few minutes. Excellent value for money. It would have been much quicker to receive it if it could have been shipped directly from the UK.
Don't be fooled by overinflated "influencer" reviews and marketing..
The item was shipped, come to find out direct from China and thru multiple shipping agencies. Which in todays market isn't that uncommon. Only to get to my be see that when i continued to track the item that the USPS has notified me that that item will not be delivered until payment from shipper is received. When I reached out to "customer service" they told me to be patient and that shipping can be sometimes delayed by weather an other unavoidable circumstance's. My item had been at the local USPS for 4 days, 5 miles away. By the time they did respond it was almost 2 weeks after the items had arrived at the post office.. Its been another week since then, and i have opened a dispute with my credit card company..
Great Product worth the money
This product has really transformed by car play experience and has made everything much easier being wireless. The shopping process was simple and the product was plug and play and very easy to use. the device connects to my phone automatically automating the whole process.
Ottocast Mini Cube 3.0 Wireless Car Adaptor
My Mini Cube 3.0 Wireless Car Adaptor device was easy to order and arrived promptly. Couldn't wait to install which was a breeze and worked perfectly. Verfy happy with this product from Ottocast. This is truly a well engineered plug and play device.
I love there products I have a few of…
I love there products I have a few of them now but their latest one is so small and easy to use that you will not even notice it in you car
Wireless Android Auto - YES
The idea of wireless connection for my Android Auto connection intrigued me as I have sometimes lost connection when using the USB cable. So I purchased the Ottocast Mini Cube. It worked straight away when plugged into my Hyundai Ioniq USB port and selected in Bluetooth. No messy set up needed. No software upgrade needed at this time. Now I can access Android Auto at any time without a cable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








