Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, finding items like branding irons and stamps well-made, durable, and precisely engineered to accurately reproduce logos. Many are thrilled with the outcome, noting products are perfect for their needs and exceed expectations with a professional finish. Reviewers also highlight the brilliant service, appreciating fast turnaround and helpful advice provided. However, some customers noted significant order delays and a lack of communication, experiencing long waits for products or responses after payment. These individuals expressed concern over extended processing times and the absence of updates, suggesting allowing ample time for delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as detailed, durable,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of products like... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Electric branding iron

I bought a 5cm long template design (with my business name & established date on) & the quality of the branding iron is superb.
I intend to order a bespoke one in the new year.
A pleasure to deal with, well packaged & prompt delivery.

November 19, 2024
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Rated 5 out of 5 stars

Great product and service

I ordered a wood brander for some of my projects. It arrived quickly, nicely packaged and is top quality. It works really well and is clearly a high end piece of equipment. Brilliant all round service from email enquiries through to delivery. Definately recommend and will use again.

November 5, 2024
Rated 5 out of 5 stars

Really pleased with my bespoke leather…

Really pleased with my bespoke leather logo stamp! So pleased intact, I've ordered another one!
Mike is great, so knowledgeable, supportive and trustworthy, and doing business with him was a pleasure. Would absolutely recommend and will come back in the future as my business grows for further designs. Thanks Mike!

November 4, 2024
Rated 5 out of 5 stars

Amazing!

Our branding iron looks amazing.
All the fine detail has been reproduced perfectly.
Very quick turnaround too!

October 10, 2024
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Rated 5 out of 5 stars

The process was very simple and the…

The process was very simple and the delivery quick. The product is simply perfection - my dad is going to love branding his wood turning pieces and I’m pleased I don’t have to wrap it too much as it already looks beautiful 💗

September 27, 2024
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Rated 5 out of 5 stars

Outstanding quality

Second time in purchasing from Outpost Workshop. The quality of their products take are second to none.
Very pleased with everything they do.

September 5, 2024
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Rated 5 out of 5 stars

3rd time order

3rd time order, I can't stress enough how kind and responsible Mike is, every time is a pleasant experience. I will order again.

August 10, 2024
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Rated 3 out of 5 stars

Heating element Order

Great service and very helpful in keeping the customer up to Speed on the Order
Highly recommended and will definitely use again when necessary

John Coleman

July 31, 2024

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