Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, finding items like branding irons and stamps well-made, durable, and precisely engineered to accurately reproduce logos. Many are thrilled with the outcome, noting products are perfect for their needs and exceed expectations with a professional finish. Reviewers also highlight the brilliant service, appreciating fast turnaround and helpful advice provided. However, some customers noted significant order delays and a lack of communication, experiencing long waits for products or responses after payment. These individuals expressed concern over extended processing times and the absence of updates, suggesting allowing ample time for delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as detailed, durable,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of products like... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Personalise stamp

5 stars are not enough for this company. I ordered a personalise stamp from here, the quality is amazing and the delivery was so quick. I’ll definitely be using this company again

August 3, 2024
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Rated 5 out of 5 stars

Wood iron bespoke stamp…

Excellent product excellent customer service answered all my questions promptly and advised me accordingly definitely recommend and will be back to purchase other products

July 11, 2024
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Rated 5 out of 5 stars

Excellent product and company

I made my first order, which upon delivery I realised I had made a mistake. I contacted them and they were most incredibly helpful. I would highly recommend them to anyone as their work is beautiful. I hope to buy some more of their items soon.

June 17, 2024
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Rated 5 out of 5 stars

Outstanding

I ordered a stamp - branding iron. I wasn't 100% sure of what I needed, size , depth etc. A member of the team couldn't have been more helpful. The support and guidance was excellent. The branding iron arrived extremely quickly with instructions but there was also the opportunity to use a QR code and get comprehensive instructions to use the iron and attachment. I couldn't be more happy with the product, absolutely fantastic. The quality, workmanship and service were outstanding. Thank you so very much.

May 29, 2024
Rated 5 out of 5 stars

Mike is a great person to work on your…

Mike is a great person to work on your brass embossing stamp,if you or him have an issue he gets back to you promptly for a discussion.Workmanship is absolutely stunning and quick.Quality brilliant.Will be ordering more different brass stamps from him.I have also recommended him to others.

May 29, 2024
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