Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, finding items like branding irons and stamps well-made, durable, and precisely engineered to accurately reproduce logos. Many are thrilled with the outcome, noting products are perfect for their needs and exceed expectations with a professional finish. Reviewers also highlight the brilliant service, appreciating fast turnaround and helpful advice provided. However, some customers noted significant order delays and a lack of communication, experiencing long waits for products or responses after payment. These individuals expressed concern over extended processing times and the absence of updates, suggesting allowing ample time for delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as detailed, durable,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of products like... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(478)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent customer service

My order was slightly delayed and I was advised of this in good time. The delay was minimal, which I have no issue with. It's good to see companies like this have a backlog and are busy :-)
When my product arrived, it exceeded my expectations and I am so happy with it!

May 13, 2024
Advertisement
Rated 5 out of 5 stars

Stamp

I had a question before ordering which was answered quickly. They could work with the image I offered. Turn around was reasonable and it was delivered in good condition. The stamp is crisp and clean.

May 14, 2024
Rated 5 out of 5 stars

Custom made wood branding iron

The communication with the seller was super fast and answered all my questions.
The branding iron turned out to be way better than I was expected.
Very high quality work and I highly recommend Mike's business to anyone who needs a quality branding iron.

May 9, 2024
Advertisement
Rated 5 out of 5 stars

Lovely business owner

Lovely business owner. I sent the wrong picture for my logo and michael was happy to send out a new one at no cost. Great communication will come back in the future thankyou.

May 9, 2024
Rated 5 out of 5 stars

Above and beyond service

Above and beyond service. The communication and support in the buying process as well as what machinery would be best to go with the stamp letters, was exemplary. The product was beautifully packaged for delivery, and presented in a box which looked stunning. I highly recommend doing business with Outpost Workshop, in particular Mike.

April 16, 2024
Rated 5 out of 5 stars

Great product

It’s the second time I’ve used this company and they always deliver a quality product. Communication was excellent and the price was very competitive.

April 12, 2024
Advertisement
Rated 5 out of 5 stars

Excellent product, excellent service

I'm really pleased with my new branding iron expertly crafted with our company logo. I looked at some other suppliers but am so glad that, on recommendation, I opted for this British manufacturer and the communication and service from Mike was excellent. Highly recommended.

April 12, 2024
Rated 5 out of 5 stars

Thank you so much for the amazing…

Thank you so much for the amazing quality of product and service. Not only do they produce a product exactly to my specifications but even offered additional guidance to ensure the layout worked within the confines of the machine material and tooling. It is already in use and will as so much production value to my brand.

April 12, 2024
Advertisement
Rated 5 out of 5 stars

Branded "EXCELLENT"

The company took time to understand exactly what I wanted, I did not feel pressured to purchase and when I got my design right and ordered, the turnaround was efficient and on time. The price was competitive and the service excellent.... Oh and the product works perfectly!!

April 12, 2024
Rated 5 out of 5 stars

First Class Craftsmanship

Product was incredible, you can tell the care and workmanship that went into making it. Bought as a gift, was absolutely blown away. Everything from ordering to delivery was first rate. Will definitely be coming back!

March 28, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look