Outwell Reviews 

Bought for our converted camper, lovely sturdy chair and very comfortable. Ideal for the van as they fold away and take up very little room. Great buy, very pleased

Unfortunately I have informed by customer support that there is no spare electrical parts for the ECOcool Slate Grey 35 12V/230V fridge
It is a very expensive fridge which has to be supported by manufacturer in electrical parts
I am very diassapointed by that approach of Outwell Company

I have tried to request a return post label for my order of 2 chairs, only managed to generate a post label for 1 chair only, when I asked customer service for a amended label, no one got back to me.

From the manufacturer Outwell, we have so far ordered the Nevada 5P tent (now in its third year), this year also the Summer Lounge L. From the German distributor Goya, four chairs and a portable fridge for camping.
Delivery is quite fast and correct. I noticed that the packaging of the boxes in which the goods are located is not very well secured and taped. It would certainly be good to improve.
12.7mm fiberglass pole are not very durable. One pole cracked and reason is bending due to the strong wind, because the metal joints are to blame for the damage to the fiberglass material. This can be improved.
I complained after a year on cracked pole, they accepted the complaint, but service dept.reject to send spear and said they had no replacement and that I should contact one of the distributors.
The materials show that they are good and well designed. They can be cleaned well and the quality is recognized.

Good products that work reliably and for a decent duration.
Have a number of Outwell Camping products and am happy with each & every one of them.

Quality product, quick delivery from Denmark to UK (3 days).

Good price, Fast shipping, no problems.

All great,
We love it!

I spoke to Mads Skov Ancker. He was extraordinarily helpful and his English excellent.
He very helpfully explained how I was to log my upset that my 2 new Tryfan chairs had sadly started to ‘split’ at the top.
He was as shocked as I was as from my previous experience Outwell products are great quality.
He has reassured me that Outwell is a very good company even when there is a problem.

Excellent item and great service, thank you.

Air tent. Exploded! Was at low end of operating pressure (as always). Zip on airframe sleeve broke, which holds the inner tube . The sleeve is a critical part of the air frame. The inner tube ended up taking the pressure and exploded. Have inspected other parts of frame and notice stitching failing elsewhere so need replacement sleeves . Tent is useless and am seeking repair. Parts not available. Poor quality. V expensive. Shop says it’s out of warranty. Used 4 times and 2 years old. Generally speaking I’d say quality is poor - pegs, bag, ropes, etc…. Wood lake 7atc…. Disappointed

Efficient delivery, excellent folding stool.

New Outwell event lounge 3 * 3m
used first time this week. Seems this equipment is suitable only for a back garden summer party with a calm weather 1035mbar on the glass. Camped in a windy provence it has presented design problems. Guy ropes too thin and locking tensioner useless. Had to introduce bungee anchors to ensure consistent force of tether. The foot pins ridiculously thin and pulled out on the first gust. Replaced with 8mm hard ground pegs. (images available). Frame ferrules rusting already. This product is not suitable for the serious camper.

Products I bought have been good I have had a problem with an order this has been handled very efficiently

Great communication. Very efficient delivery.

Good product but I do not use websites that do not give you the option to not receive cookies. Checked out of the site instantly,

Having read most of the reviews on here I've decided against buying an Outwell tent again...Previously I had the old Montana six poled version from way back 2008.
it leaked like sieve. I was told to seam seal it or it was condensation. Fast forward 2024 I was about to buy the Outwell Airville 2024 model but have now decided against it. There's no point in buying a product that is poorly made and poorly supported post purchase.
These tents aren't cheap and are rarely used so you'd rightly feel aggrieved if they fail and aren't covered by a warranty or backed up with speedy replacement parts... Sorry OUTWELL, you've lost £2000+ sale in Tent & accessories.

They delivered everything in less then week. The company called to make sure when I was home.