Owners Direct 

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See what reviewers are saying

Rated 1 out of 5 stars

So glad to see these reviews, particularly having spent 45 mins the other day with an inquiry to Home Away's online Help Chat (a clear misnomer) Time wasted partially due to the operator clearly too... See more

Rated 1 out of 5 stars

Farewell Owners Direct/HomeAway...........I am off to Simply Owners - fantastic site, one off payment - no 5-12% commission on top of advertising cost,no debit/credit card fees for owner ,no service... See more

Rated 2 out of 5 stars

VERY disappointed as a renter. Tried to book 3 different properties all showing available at time of inquiry. Each time we were told that the owner did not update there calendar in a timely manner and... See more

Company replied

Rated 5 out of 5 stars

I have been advertising my villa with Owners Direct since 2005 and love the improvements that they have made to the system. I don't have to deal with endless enquiries as guests can book instantly. Th... See more

Company details

  1. Vacation Rental

Information provided by various external sources

Owners Direct advertises over 31,000 holiday villa and apartment rentals worldwide - book direct with the owner. Villas, apartments, chalets, cottages, guesthouses and bed and breakfasts in Spain, Balearics, Portugal, France, Italy, Florida, Canary Islands, Cyprus, Turkey and many other popular destinations.


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(1,869)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Why complete advance payment months in advance?

Good booking process but object to having to pay in advance - including large deposit

March 27, 2018
Unprompted review
Owners Direct logo

Reply from Owners Direct

Hi there,

Thank you for sharing your opinion. Please be advised that the payment is required in advance to secure the booking. The amount of deposit depends on the property owner.

Rated 5 out of 5 stars

Excellent website easy to find places…

Excellent website easy to find places you are looking for and very good description of villas and surroundings. Also good value for money with the ability to rent for a couple of days or two weeks. Would thoroughly recommend the site

March 27, 2018
Unprompted review
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Rated 5 out of 5 stars

New to owners direct

This is the first time I have booked through owners direct and the experience couldn’t have been better. The site is very easy to use and the owner responded very quickly to our request. I will definitely be looking to use again.

March 27, 2018
Unprompted review
Rated 4 out of 5 stars

Smooth booking process

Signing up was a little cumbersome but the booking went smoothly and was relatively easy to pick what we required

March 26, 2018
Unprompted review
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Rated 1 out of 5 stars

I've reserved an apartment and the…

I've reserved an apartment and the website will not allow me to view it so I can show my husband. We both spent 45 mins trying to access the property and are now thinking of cancelling as I am unable to show him to ensure he is happy with it.

March 26, 2018
Unprompted review
Rated 1 out of 5 stars

We have used the Abritel site since…

USE AirBNB
We have used the Abritel site since 2012. Since the takeover from Expedia the costs for the tenant and the owners have gone north and the service has gone south.
We have several apartments with them, we paid 250€ for each property for advertisements that are free on AIRBNB. We opted for booking on line but not payment on line, we have wasted our money as we are put down at the bottom of the the since we do not want to pay the commission.
They claim to give guarantees to the holiday maker, however the guarantee is issued from a subsidiary that essentially has no assets and is therefore not worth anything.
Under the pay online system they hold you funds for several months and only give it to you several days after the client departs.
They ensure that prospective holidaymakers can not interact with the owner unless they have paid for the holiday, just how stupid and irrational is that.
It would appear that many owners are removing their business from them and are going in droves to AirBNB, which is marginally better as they do not charge for advertisements.
I do not want to give my property numbers as we would then be subject to further punishments.

March 26, 2018
Unprompted review
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