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See what reviewers are saying

Rated 5 out of 5 stars

Great product my hair is fine but it started to fall out quite a lot I'm just starting my third month and my hair is hardly falling out now so very pleased & I also got a free shampoo (full size) to t... See more

Rated 3 out of 5 stars

I received an email advising that a gift would be included in my last delivery; however, it was not. In every dispatch you include plastic-based advertising material. Are you aware of environmental... See more

Company replied

Rated 5 out of 5 stars

A product that works The Company who develops! I have already shared here about an impressive product of this Company, namely TRX2 Volumising Shampoo which I have been enjoying for years & which has h... See more

Rated 5 out of 5 stars

I really appreciate being able to adjust the shipping date of my quarterly subscription. It's convenient when I'm going on vacation. The TRX hair pills keep my hair in good condition. I've tried other... See more

Company details

  1. Vitamin and Supplements Store
  2. Cosmetic Products Manufacturer
  3. Hair Product Store
  4. Health and Beauty Shop

Written by the company

Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

406 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Expensive Product- Waste of time - AVOID and save your money

After doing re search online into reversing greying hair. I decided to purchase these tablets on Amazon. They were pretty expensive, however at that price you’d expect results and not some cheap product you see online.

I tried for 2 months over £116 spent on a 2 month supply.

I didn’t see any difference. So decided to finish the treatment/buying. If maybe there was a slight improvement then maybe I would of continued to but this product. It’s overpriced and in my personal experience as a verified customer it didn’t do anything. The adverts and promotion are misleading (Instagram).

I wouldn’t buy this product again. It’s cheaper to colour your hair weekly than buy this product. Don’t waste your money look elsewhere

February 1, 2023
Unprompted review
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Thank you for sharing your feedback!

The result from taking Melaniq® can vary between individuals. However, first visible signs of slowed down hair colour change may be expected as early as five months after first taking the supplement, provided the dosage recommendations are followed carefully.

Reversal of grey hair however should not be expected. Melaniq® is developed for men and women who are experiencing greying in the early stages, or those wishing to delay the onset of grey hair. The effect in more advanced stages of greying will be less pronounced.

We have customers who have been with us for years so we are sure that Melaniq® is helpful.

Yours Sincerely,
Oxford Biolabs

Rated 1 out of 5 stars

It’s difficult you ever tried to claim a reward

Have you ever tried to claim a reward? Getting money from the taxman is much easier.

January 13, 2023
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Thank you for your review.

Our records show you successfully applied a discount to your latest order. Also, our Customer Service team made a step forward and applied a new discount code to your upcoming order.

If you need any assistance with rewards in future, feel free to email us and our team will surely assist.

Yours Sincerely,
Oxford Biolabs

Rated 2 out of 5 stars

Not using fedex or equivalent means I…

Not using fedex or equivalent means I have top pick up parcel from post office, and for the shipping cost tahts not cool.

Packaging continues to be excessive - for just re-filling stock its unnecessary and only adds to customer cost.

January 21, 2023
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Dear Peter Satow,

Thank you for sharing your experience with our deliveries.

Since there is no FedEx option, we have now set DHL Express for you. You can send us an email in April upon your delivery to let us know if this worked better.

As for excessive packaging, we have put a note to eliminate all the content except for the products that are orderred by you. Hope it will be better going forward.

Anyway, do not hesitate to drop us a line if you need anything.

Yours Sincerely,
Oxford Biolabs

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Rated 1 out of 5 stars

Can't believe these cowboys are still…

Can't believe these cowboys are still peddling this snake oil. Shame on you.
Tried this for two years religiously...no benefit whatsoever.

And yes you'll reply with a standard answer.. please ppl..Bio Lab's are clever conmen..do they address the known causes of hairloss in men? No.. they're peddling vitamins... steer clear.

May 6, 2022
Unprompted review
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Thank you for sharing your feedback.

According to our study, 87% of men and women experienced possible results over time. However, there are individual cases when improvements simply do not occur even after a prolonged period of time. This is due to a complex nature of hair loss in general and due to individual factors and circumstances.

We surely have a lot of customer who have been happily consuming our products and reported visible results.

Yours Sincerely,
Oxford Biolabs

Rated 3 out of 5 stars

Products good, service bad, loyalty program horrible

The products are good. The customer service not so good, since they don't speak good English. But the worse part is the loyalty program. You accumulate thousands of points, but you can only use a small amount a time. So basically, I'm stuck with thousands of points that I cannot use, rendering the loyalty program and the points useless..

September 26, 2022
Unprompted review
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Thank you for your feedback! We are extremely happy you like our products. Our Customer Service team tries our best to help and meet expactations of our customers on a daily basis.

As for our loyalty program, it was designed in a way that helps our customers accumulate points with their purchases and exchange them for a discount when they decide to order next time.

We hope that you were left satisfied after our follow-up correspondence and individual approach.

Thank you for staying with us!

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Rated 5 out of 5 stars

This company is very good

This company is very good. I have been buying TRX2 for a few years now. There service is good and their agents are very helpful.

I love Oxford Bio Lab’s products. It has helped my hair from falling out.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

I had an itchy scalp and hair loss

I had an itchy scalp and hair loss, and had tried a more dt
drastic coal-tar-based shampoo (that smelt awful). I then bought Biolabs Stimulating Shampoo and it soon stopped my itchy scalp. My hairdresser remarked how good my scalp was and I think I am even getting hair regrowth. There is certainly less hair in the plug hole filter I use to stop hair going down the drain.

June 4, 2022

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