Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons. The handover was excellent in explaining... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly. Special thank you to Simon who patiently an... See more
We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was ex... See more
Bought the most gorgeous mini from this garage. Worth every penny. Did ask for a cheeky freebie cap or similar and was refused by manager which is a shame as I spent quite a lot of money !
4.7
Excellent
179 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and not pushy
Very good service
Darren is a really good salesman not pushy and very helpful
2nd mini we have bought from Darren
New and second hand
March 29, 2024
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to share your fantastic five-star review! We're delighted to hear of your positive experience and feedback for Darren. Thank you for your business and we look forward to welcoming you back in the future.
Advertisement
Top marks!
James Eagle was absolutely brilliant, professional, very knowledgeable and extremely pleasant to deal with, found exactly the right car for me (despite me changing the brief) and was painstaking in making sure every single detail was absolutely perfect. Showed me the functionality of the car at length when I collected it today, was very patient and nothing was too much trouble. A great experience all round, can’t recommend highly enough.
March 30, 2024
Unprompted review
Reply from North Oxford MINI
Hi Dawn, thank you for taking the time to share your fantastic five-star review! We're delighted to hear of your positive experience with James. Thank you for your business and we look forward to welcoming you back in the future.
Just purchased a brand new clubman
Just purchased a brand new clubman. We have received excellent customer service again from Simon Gardner. There is no pressurised selling, Simon is more focused on the customers needs.
March 2, 2024
Unprompted review
Reply from North Oxford MINI
Hi Stuart, thank you for taking the time to leave us a fantastic five-star review! We're very pleased to hear that Simon delivered a positive experience for you. We hope you enjoy your new Clubman!
Brilliant experience thanks to Emily
Brilliant experience thanks to Emily, she made buying a car so simple and easy, even down to getting me insurance cover! Thanks Emily, your knowledge was endless and the service outstanding.
December 29, 2023
Unprompted review
Reply from North Oxford MINI
Hi Helen- thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Emily delivered a positive experience for you. Wishing you many happy driving miles in your new car!
Very good service
Very good service, just bought a use Cooper from Ricky Clarke, no pressure very helpful as we're all the staff we spoke to. Don't usually do reviews but they definitely go the extra mile. Thanks again. Joe and Debbie
November 29, 2023
Unprompted review
Reply from North Oxford MINI
Hi Joe and Debbie- thanks so much for taking the time to leave us a review. Ricky will be pleased to hear that your experience was a positive one. Wishing you many happy driving miles in your new MINI. We look forward to welcoming you back to North Oxford MINI in the future!
Advertisement
Wonderful service from James Eagle on…
Wonderful service from James Eagle on our new Mini Cooper! He couldn’t have done enough for us and went out of his way to make us feel comfortable.
November 6, 2023
Unprompted review
Reply from North Oxford MINI
Thank you for taking the time to leave such a great review. It's great to hear that James provided great service and delivered a positive experience for you. We hope to see you again in the future!
Excellent Customer Service
Great customer service, thank you to James. No pressure, very knowledgeable and a really professional, polite and efficient service. From start to finish everything was explained and all queries fully answered. Once again James many thanks for my lovely Mini.
October 19, 2023
Unprompted review
Reply from North Oxford MINI
Thank you for taking the time to leave such a great review. It's great to hear that James provided great service and delivered a positive experience for you. We hope to see you again in the future!
The perfect car buying experience!
The most relaxed and enjoyable car purchase we have ever made. Not a pushy salesman in site just an incredibly knowledgeable team who went out of their way to make the experience as easy and informative as possible. Nothing was too much trouble, everything was explained in detail and we ended up with an immaculate mini confident in the knowledge that should we have any further questions they are on hand post sale. We can not rate them highly enough. Thank you James.
September 29, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave a fantastic five-star review. It's great to hear James and the team provided great service and delivered a positive experience for you. Thank you for your review and we hope you enjoy your new purchase!
Great service and great car
Great service and great car, it’s why I only buy MINIs! North Oxford MINI have been excellent and Ricky has gone out of his way to secure the car I wanted – Thank you.”
October 3, 2023
Unprompted review
Reply from North Oxford MINI
Hi Nick, thank you for taking the time to leave us a fantastic five-star review. We appreciate your feedback and look forward to welcoming you back in the future!
Advertisement
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish.
Rhys was extremely helpful and informative all the way through my purchase. So thorough and he certainly knows his business.
Amanda and Chris Palmer
September 30, 2023
Unprompted review
Reply from North Oxford MINI
Hi Amanda and Chris, thank you for taking the time to leave a fantastic five star review. It's great to hear Rhys provided great service and delivered a positive experience for you. We hope you enjoy your new purchase!
Thanks very much Ricky
Thanks very much Ricky , 5* service and the third mini we have had! Smooth from start to purchase , a pleasure to order from .
September 29, 2023
Unprompted review
Reply from North Oxford MINI
Hi Fiona, thank you for taking the time to leave a fantastic five star review. It's great to hear Ricky provided great service and delivered a positive experience for you. We hope you enjoy your new purchase and thank you for your continued loyalty!
No pressure - just great!
We could not be happier with the service and advice we received from James at Oxford Mini. He explained everything clearly and made buying my Mini Cooper so easy. Thanks again James.
September 23, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave a fantastic five star review. It's great to hear James provided great customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
As always top quality and professional…
As always top quality and professional service from Rich , Luke and the rest of the team.
Always come here for any work done to both our minis - just had MOT and brake service for a very reasonable price. Highly recommended
September 19, 2023
Unprompted review
Reply from North Oxford MINI
Hi James, thank you for taking the time to leave a fantastic five star review. It's great to hear the team provided great service and delivered a positive experience for you. We look forward to welcoming you back in the future!
Advertisement
Great in every way
Both Ricky and the Dealership are second to none and I would wholeheartedly recommend to anyone interestedd in buying a mini. First class service thank you so much
September 14, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comment with Ricky and the team. Thank you for your business!
Bought a new to me mini clubman
Bought a new to me mini clubman. Rhys was very knowledgable and answered all our questions, nothing was too much trouble.
Have just been in to collect my mini and the change over went very smoothly, with a detailed presentation of the workings of the mini. Could not have been happier with the way this purchase went.
Thank you Rhys you are an asset to the company.
September 14, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comment with Rhys. Thank you for your business!
Amazing Service
Amazing Service - Rhys was really helpful and made the Car buying experience easy and enjoyable.
Ben was also really helpful and answered and questions I had in Rhys’ absence.
September 9, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys and the team provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
I picked my new Mini Countryman up last…
I picked my new Mini Countryman up last Friday am really pleased with it . Rhys was the salesman we dealt with and was excellent in every way . He kept us informed every week to let us know what stage we were at . This is the second mini he has sold me and I will definitely deal with him again . Thanks Rhys 😊
September 1, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys and the team provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
Advertisement
Always friendly
Always friendly, helpful, polite and very competent
I simply won’t go anywhere else!
March 16, 2023
Unprompted review
Reply from North Oxford MINI
Hi Andrew, thank you for taking the time to leave us a fantastic five star review! We look forward to welcoming you back in the future.
New car excitement
From deciding to place an order for a new countryman to the handover 5 months later, the help and enthusiasm from everyone at the garage, especially Darren Peck, has been fantastic.
Brilliant experience and would recommend them every time.
July 21, 2023
Unprompted review
Reply from North Oxford MINI
Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Darren provided brilliant customer service and delivered a positive experience for you. We appreciate your feedback and look forward to welcoming you back in the future!
North oxford Mini would highly recommend.
North oxford Mini have been amazing Darren in Parts has been fantastic, great customer service with all the help he has given me sorting and pricing my parts. I would highly recommend Long Hanborough Oxford Mini.
June 9, 2023
Unprompted review
Reply from North Oxford MINI
Hi Nicholas, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Darren provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.