Ozanda Reviews 

175
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers had a great experience with this company. Customers are really happy with the products, frequently highlighting their strong quality, durability, and effective performance. Many people appreciate the ease of use, simple setup, and the overall convenience these items bring, alongside a positive shopping experience. However, some customers also noted significant issues with their orders, such as receiving incorrect products or items that did not match descriptions. A few other people also felt that delivery was problematic, citing considerable delays, lost goods, and insufficient communication about shipping.

What people talk about most

Product

Users describe positive interactions with product, often highlighting its quality and functionality.... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the durability and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding products and services easy to use... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many reporting issues such as... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my address wrong when I put the order in, they fixed it fast after I contacted them.Service was good on regard to keeping me updated on the delivery. Communication thronghout the transaction was e... See more

Rated 5 out of 5 stars

I ordered and was impressed when they called the very next day to confirm delivery for the aftenoon. Super quick, reliable service the fence is really heavy duty exactly what we needed. Hignly recomme... See more

Rated 5 out of 5 stars

I buy many trailer parts from Ozanda, they have lots of things I need. Therefore, I can give they highest praise and recommendation. Very much appreciated.

Rated 5 out of 5 stars

Absolutely fantastic experience with ozanda, product arrived on time. definitely will buy from again. And good comms with the company. many thanks.


Company details

  1. Internet Shop

Written by the company

At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(175)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No confirmation

Easy to use website

But I couldnt get my invoice and didn’t receive any email confirmation that the item has been purchased and when it will arrive

April 19, 2026
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Rated 5 out of 5 stars

Great

Great, Just what I needed, feel comfortable and ready to use.

April 10, 2026
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Rated 1 out of 5 stars

I would HIGHLY recommend not buying…

I would HIGHLY recommend not buying anything from these thieves, they are useless what a complete shambles OZANDA. Firstly I rang them & ask are you sending from Victoria before I order & paid for it on Monday the 16th/3 they said yes after I waited I found out they only dropped the item off to the post office on the Friday when I thought it would arrive here then another week later still nothing after over six phone calls & many emails I get a reply I get told that the courier’s hadn’t scan it then I found out that it was at the post office left in the corner, well that’s what they told me anyway. It’s is now the 30/3 I’ve rang them five times today & they finally answered & it’s still in a Victorian post office, I’ve asked them for a full refund over five times now then she hangs up on me. I’ve checked the post office app & apparently eta should be on the 8/4. Please save yourself the frustration I’ve been through & don’t buy anything off these people, they are hopeless.

March 30, 2026
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