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Ozanda Reviews 

175
•
TrustScore 4 out of 5

4.1

Internet Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, often finding them to be exactly what they needed, genuinely useful, and of great quality, described as strong, durable, well-made, and reliable. Reviewers appreciate the user-friendly experience, noting products are easy to use, set up quickly, and operate smoothly. However, some customers noted significant issues with order accuracy, receiving incorrect products or items that did not match descriptions. Others experienced problematic delivery services, including considerable delays, lost goods, and poor communication when attempting to resolve these issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and functionality, with many expressing satisfaction... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as "spot on" and... See more

User experience

Consumers find the user experience to be positive, with many reporting a great shopping experience and ease... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many reporting issues such as... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast postage and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my address wrong when I put the order in, they fixed it fast after I contacted them.Service was good on regard to keeping me updated on the delivery. Communication thronghout the transaction was e... See more

Rated 5 out of 5 stars

I ordered and was impressed when they called the very next day to confirm delivery for the aftenoon. Super quick, reliable service the fence is really heavy duty exactly what we needed. Hignly recomme... See more

Rated 5 out of 5 stars

I buy many trailer parts from Ozanda, they have lots of things I need. Therefore, I can give they highest praise and recommendation. Very much appreciated.

Rated 5 out of 5 stars

Absolutely fantastic experience with ozanda, product arrived on time. definitely will buy from again. And good comms with the company. many thanks.

Company details

  1. Internet Shop

Written by the company

At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.

Contact info

4.1

Great

TrustScore 4 out of 5

175 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(175)

84 reviews in the last 12 months

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