Pa2go Reviews 

15
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telephone Answering Service

Written by the company

Business telephone answering services offering PA and call answering services to businesses nationwide. We offer a professional, personal service to all our clients and can tailor the call answering to your exact requirements. We also offer a FREE 30 day trial of our services.


Contact info

4.2

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(15)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Professional service

Professional, friendly and efficient. Great team of people who know exactly what you require.
Would recommend

October 9, 2022
Unprompted review
Pa2go logo

Reply from Pa2go

Thank you for your kind words. Glad you are happy with us!

Rated 5 out of 5 stars

I’ve been using PA2GO for a while now…

I’ve been using PA2GO for a while now and the service they provide is brilliant! I was finding it hard to manage all of my enquires myself, but PA2GO have made my life’s easier and even better than I could manage. I highly recommend their service and look forward to the future with the company!

October 8, 2022
Unprompted review
Pa2go logo

Reply from Pa2go

It is a pleasure taking your calls. You are very welcome.

Advertisement
Rated 5 out of 5 stars

Great Company

Great Company!

Helps me with all my business requirements and will carry on using them! Patrick is great at what he does

October 7, 2022
Unprompted review
Pa2go logo

Reply from Pa2go

Thank you. We will let Patrick know he has been commended :)

Rated 1 out of 5 stars

Nope

AVOID!!!!!!!

Never worked with such an unprofessional company.
Issues were not resolved. Emails were never answered. Promised calls to resolve complaints and they never happened.

Started off great, ended absolutely shocking.
Worst customer service I’ve witnessed

September 7, 2022
Unprompted review
Pa2go logo

Reply from Pa2go

Hi Charlotte. Unfortunately, we do not recognise your name as a client of ours. Can you please elaborate on your concern and identify your business or name so we are able to respond and address accordingly please. Many thanks.

Rated 5 out of 5 stars

So I've been using PA2GO for a couple…

So I've been using PA2GO for a couple of months now and it has improved my whole life by reducing the amount of admin I have to do it has also improved my revenue now I have a team to answers all my calls.

Summer handles most of my calls and she handles them like a bawse

We did have some speed humps to begin which was mainly down to the software that I use, but once we did training and everyone is comfortable things have been smooth

Thanks guys and keep up the good work

December 14, 2021
Unprompted review
Pa2go logo

Reply from Pa2go

Thank you for your review of PA2GO

Advertisement
Rated 5 out of 5 stars

PA2GO are amazing to say the least

PA2GO are amazing to say the least - The customer service they offered me was brilliant during my 30 day trial and Gemma specifically has been very helpful. I couldn't recommend them enough!

April 17, 2019
Unprompted review
Pa2go logo

Reply from Pa2go

We will let Gemma know. many thanks.

Rated 5 out of 5 stars

PA2GO excellent!

I used PA 2 go when I started my business. It was incredibly easy to set up and get a PA to help out. The telephone answering services were incredibly professional and helpful. They handled all my calls when I was both in the office and out of, it was monitored and sent over very easily. I had not previously used a PA service before but I would absolutely use this company again.

June 26, 2018
Unprompted review
Pa2go logo

Reply from Pa2go

Thanks for the kind words. Pleasure working with you,

Rated 5 out of 5 stars

Great company!

PA2GO is a brilliant company. The telephone answering services are so simplified I couldn't believe it at first! Call handling services are also good as the staff knows what it's doing at this place, as well as the PA services. Highly recommend!

June 6, 2018
Unprompted review
Pa2go logo

Reply from Pa2go

Thank you Marian. We enjoy working with you.

Advertisement
Rated 5 out of 5 stars

Would recommend

Would recommend! They do a great job at answer calls in our company name, professionally and promptly. Thank you!

May 27, 2018
Unprompted review
Pa2go logo

Reply from Pa2go

Thanks Victoria!

Rated 5 out of 5 stars

Telephone answering

Telephone answering, call handling and PA services offered by Pa2go are very professional, recommend.

May 22, 2018
Unprompted review
Pa2go logo

Reply from Pa2go

No problem Susan. Thank you for taking the time to review us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look