Paddy Power Reviews 

Somethings are hard to find

The free spins and bets are very good and very profitable

Web site easy to understand, great bonuses and free games

The app has too many bugs its terrible I just lose money while my bet wins

Nice is very good betting

Great chat with the customer service team. Paddy power is a great site, has great promotions for all to take advantage of

Paddy power casino is a scam , they work in co operation with pragmatic play to scam you hard , there are no bonuses on the games which are set to the lowest possible RTP, they manipulate the daily free winder wheel ( which is absolutely awful) any company that thinks it’s fine to reward customers who spend £100’s with a crappy 10p bonus scratchcard on the wheel tells you all you need to know how greedy and corrupt this site is - avoid , pragmatic play are a scam anyway and mix that with an awful casino like paddy power it’s absolutely pointless to even try and win anything - you won’t

Good fast withdrawals and good fast response on chat for geting help

Got locked out of my account as I haven't used it in a while and the customer service had it sorted in less than 20 minutes very happy with my experience

No backwards & forwards blaming devices & troubleshooting etc. Got an understanding response & offered compensation without request or having to force my issue or didn't have to continuesly repeat myself as usual compared to lots of previous chat's messages.

Scam of a company my bet won last night they said a supersub doesn't count, it clearly shows on my bet if a player gose off his sub counts

I would like to confirm my complete satisfaction on receiving help with the problem I was having and thank you to PP for giving me the help I needed.

No big wins. Put in so much for one game that pays out well on other sites, they just took and took and if felt rigged to be honest.

Had an account with PaddyPower for a few years.it was a verified account, but i had a few small wins, i dont bet more than a fiver on the football , had a few trebles come up and they closed my account for business reasons. Joke of a betting site, stick to Bet 365, or Skynet, no problems with these sites,

Struggled with creating an account, Ai and agents were more than helpful

Put wrong amount of bet so I pressed get help button and paddy power sorted it in a matter of minutes great result thank you paddy power oh and a free 2 pound bet 👍

Rotten company. They did not honour additional free spins initially as I failed to sign up via a specific affiliate marketing page which is intentionally convoluted to con you out of the extra spins. I asked them via chat as a goodwill gesture but they were arrogant, dismissive and repugnant.

Weeks later after submitting documents (random unsubstantiated prompt) when logging in one time, it still showed documents required. When trying to upload them it would go straight to the page stating, documents uploading and waiting review. For well over 1 week. Asbolutely ZERO correspondence explaining why.

Today when dealing with "Stevenson" in chat he was obstructing, insensitive and failed to answer reasonable questions. I submitted my latest phone bill which shows the company name, my address, my phone number and billing amount as per the list of acceptable documents supplied by Stevenson and I quote his exact message:

"Stevenson at 16:20, Jul 3:
If you do not have a utility bill or bank statement, we will accept:
(Must be dated within last 6 months)
Credit Card Statement/Bills
Motor Insurance Statement (Not a quote). Policy number must be visible confirming the insurance
Insurance Document/Statement (Not a quote)
Council Tax Bill/Statement
HMRC - Needs to be a Statement (Not a P60/P45)
Phone/Broadband Bills (Including mobile)
Student Finance - (Statement must confirm finance with individual specific account numbers)
Poll Card
Tenancy Agreement (Within 6 months of start date)"

Bizarrely, I was informed the document does not meet the criteria. He repreatedly dodged the question and refused to answer what constitutes "proper" (his word) or "correct" documentation as I had explicitly fulfilled the requirement. This whole process took way over an hour and he even stalled out on providing details for the complaints procedure. He alleged they would still double down on their flagrant failure if contacted which is actually a further terrible indictment of the conduct of Paddy Power.

If this is the extent of the customer service then AVOID AT ALL COSTS. They are discriminatory and painfully incompetent. I can only assume as much at this stage. Disgraceful conduct.

The onboarding process involves an unnecessary amount of friction due to a lack of basic technical and procedural knowledge from the verification team.
A legitimate utility bill from YUNO Energy was rejected under the incorrect assumption that it was "not issued by the company" simply because the metadata showed it was generated via IronPDF. This demonstrates a fundamental misunderstanding of standard digital document generation and APIs. Furthermore, a valid phone bill contract was rejected with a blanket statement that phone bills are not accepted as proof of address.
Despite requesting an escalation, the support chat failed to resolve the issue properly, at one point inappropriately suggesting a driver's license be uploaded as proof of address.
The verification staff operates with an adversarial mindset rather than a helpful one, resulting in a completely abandoned onboarding process. This review is intended for QA to review their staff's training and standard operating procedures. I will not be returning.

Fair dues to PaddyPower... tou might have lost a few bets on the World Cup 2026 tournament... but whenever one comes up they give you a "proper win/acknowledgement " ... I would have loved to add the "picture" showing my €115.28 return on €5 bet :-)

The only site i have found to be honest straight forward and customer support very helpful they honour their bonuses unlike other sites that blame your bank not had a issue with paddy power so far is above the rest top tier site