PadSplit Reviews 

1,145
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 854 reviews, reviewers had a great experience with this company. Customers frequently praise the affordability, allowing them to secure nice homes in good neighborhoods at a great price. Many appreciate the seamless process of finding and qualifying for a place, which suits diverse lifestyles. Reviewers often highlight convenient property locations and the overall positive experience. However, some customers mentioned limited availability, especially outside major cities, and issues with location transparency. Some reviewers noted properties were unclean or not as advertised, and a few others experienced unresponsiveness from support or hosts regarding safety concerns, maintenance, or rule enforcement.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff, with some customers praising hosts and other team members for... See more

Location

Customers consistently note positive experiences with location, finding it convenient and perfect for their... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the affordability and value for... See more

User experience

People report positive experiences with the user experience, often describing the process as seamless, easy,... See more

Service

Users describe ambiguous interactions with service, with some reviewers expressing high satisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not many rooms available where I was looking for them there’s not much availability for PadSplit unless you’re in a major city and even then sometimes it’s not great. People are trying to price gouge... See more

Company replied

Rated 4 out of 5 stars

It makes renting a nice home in a good neighborhood affordable. It works well with my lifestyle because im always on the go. You only have one bill to pay each week. House is nice. I have been... See more

Company replied

Rated 5 out of 5 stars

I absolutely love everything about my new place! The house is so clean, smells wonderful, and has the best vibe. The other people staying here are incredibly respectful, friendly, and quiet. Huge shou... See more

Company replied

Rated 5 out of 5 stars

The host is new to the Pad Split platform and I noticed that her background is hospitality, which is very impressive as I too previously worked in the industry. She has provided a great variety of a... See more

Company replied


Company details

  1. Business Services

Written by the company

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services. At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers. Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need. Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,145)

850 reviews in the last 12 months

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Rated 1 out of 5 stars

Been having problems with them

Been having problems with them, moved in on a Sunday, moved out Sunday morning 730 am, there saying I owe for a day, plus late fees, paid full weeks while there, if week started on Sunday move out Sunday early, don't owe, I had not problem with padsplit till there trying to charge another day, would not recommend if they don't do billing right, don't do it

May 31, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for bringing your concerns to our attention. We're sorry to hear that your experience did not meet expectations. We understand how important it is for charges and payment records to be clear and accurate, and we regret that this situation has left you feeling disappointed. We are committed to providing a better experience for our members and would appreciate the opportunity to review your concerns further. Please reach out to us at support@padsplit.com or call (770) 373-7863, and our team will be happy to assist.

Rated 5 out of 5 stars

Pad SPLIT is so AFFORDABLE

Pad SPLIT is so AFFORDABLE. I highly recommend.

June 5, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for taking the time to leave a review! We're glad to hear that PadSplit's affordability made such a positive impression on you. Helping our members find quality housing options at a cost that works for their budget is one of our core values. We greatly appreciate your recommendation and your decision to choose PadSplit. We value your support and look forward to continuing to provide a great experience for you.

Rated 5 out of 5 stars

Affordable housing

Affordable housing, comfortable living conditions, reliable customer service

April 24, 2026
Unprompted review
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Reply from PadSplit

Thank you so much for the review. We’re pleased to hear PadSplit has provided an affordable place to live, a comfortable environment, and customer service you can rely on. We truly appreciate you choosing PadSplit. What motivates us is helping members find stable housing options that support their goals and keep things manageable. If you ever need anything or want help exploring future homes, our team is here for you. Thanks again for trusting us.

Rated 5 out of 5 stars

Wonderful experience from application…

Wonderful experience from application to move-in!
The entire process of picking a home and applying was seamless and easy. I'm so glad I chose this spot! The house is kept very clean, the other residents are incredibly friendly and welcoming, and the host is wonderful—very attentive and quick to respon

June 3, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for taking the time to write this. We’re happy the home selection and application felt easy from start to finish, and that you are enjoying a clean space with welcoming housemates. It’s great to hear your host has been attentive as well. We truly appreciate you choosing PadSplit. Making housing more accessible and helping members feel supported in their day-to-day life is central to our purpose. If there is ever anything you need during your stay, we are here to help.

Rated 4 out of 5 stars

A true home away from Home!

This last host home was excellent, from its cleanliness to each room and common area, which were in excellent conditions. All appliances were in exceptional conditions and the host Brandon was always prompt as it pertained to responding to and completing and request sent to him. My experience succeeded expectations!!

June 4, 2026
Unprompted review
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Reply from PadSplit

Thank you for taking the time to write this. We’re so glad you had an excellent stay and that the home stood out for being clean, well kept, and equipped with appliances in exceptional condition. We also appreciate the shoutout to Brandon for being attentive and prompt. Thank you for choosing PadSplit. We work hard to make flexible housing more accessible and to support members with a reliable experience they can trust. If you ever decide to book again, we would love to have you back and support you along the way.

Rated 5 out of 5 stars

Hella easy process that took less than 24hours!

Hella easy process that took less than 24 hours to move in! As a traveling artist who I’m excited to use PadSplit instead of other apps!

June 2, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for the kind words. We’re so happy the move-in process was quick and easy, and that PadSplit feels like a better fit for your life as a traveling artist. We genuinely appreciate you choosing PadSplit. Helping members find housing that supports their goals and keeps things simple is at the heart of what we do. If you ever need help finding another home as you head to your next city, we’re here to help. Welcome, and we hope your stay is a great one.

Rated 5 out of 5 stars

I enjoyed my stay in my PadSplit…

I enjoyed my stay in my PadSplit home…will definitely recommend.

June 3, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for the great review. We’re happy you enjoyed your stay in your PadSplit home, and we truly appreciate the recommendation. Thank you for choosing PadSplit. We aim to offer a trustworthy, flexible housing option that helps members move forward with more stability and less stress. If you ever decide to book with us again, we would love to have you back. Please reach out anytime if you need support finding your next place or have questions.

Rated 5 out of 5 stars

My experience with padsplit is very…

My experience with padsplit is very awesome and professional they really are a good company and I love padsplit not planning on moving from here love the area and atmosphere very peaceful and quiet around here.

June 3, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We sincerely appreciate you choosing PadSplit and taking the time to leave this review. Hearing that you feel comfortable staying long term and that you enjoy the peaceful atmosphere means a lot to us. Thank you as well for your kind words about our professionalism. If there is ever anything we can help with, please do not hesitate to contact our team.

Rated 5 out of 5 stars

Good

Good prices - flexible move-outs to be weekly payments instead of a year lease - if you're signing up, be sure to search the internet for coupon codes!

June 3, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for taking the time to share such helpful feedback. We are glad you found the pricing fair and that the flexibility of weekly payments and move out options worked well for you. We also appreciate you sharing that tip for new members. If you ever have questions or need support with your account or booking, please reach out. We would be happy to help.

Rated 5 out of 5 stars

just the thing i was looking for

just the thing i was looking for, no complaints

June 3, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for sharing your review. We are glad to hear it was exactly what you were looking for and that everything met your expectations. If you ever need support or have questions in the future, please reach out. We are always here to help.

Rated 4 out of 5 stars

I would say that PadSplit is Great…

I would say that PadSplit is a great program to get you back on your feet with housing stability. The application process was simple, and expedient. I am grateful for the affordable weekly rental payment option that it provides, and all the utilities being included. The benefits are high with PadSplit, especially if you have to rebuild your credit. I'm still new in the program, but I like how I have the choice to relocate to various states that offer this housing program as well, especially when my job requires traveling.

June 2, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your review and for choosing PadSplit. We are grateful to know the program is helping you work toward housing stability and that the application process was quick and straightforward. We are also pleased that the weekly payments and included utilities are meeting your needs, along with the flexibility to relocate when work requires it. If you need support as you settle in or explore other locations, our team will be glad to assist.

Rated 5 out of 5 stars

people place owners understandment

people place owners understandment

June 3, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for leaving a review. We are grateful for your feedback, and it is great to know you felt supported by the place owners. If there is anything you need moving forward, please reach out and we will be glad to assist.

Rated 1 out of 5 stars

The house was filthy

The house was filthy. Nobody should live like that. I ended up cleaning it so I could stand it given that I didn’t have anywhere else to go but that was awful.

May 25, 2026
PadSplit logo

Reply from PadSplit

Thank you for sharing this feedback. We understand your concern regarding the condition of the home upon arrival and recognize that having to address cleaning issues yourself can be frustrating. If you would like to discuss this matter further, please contact our Support team at support@padsplit.com or call (770) 373-7863.

Rated 5 out of 5 stars

It was affordable and the house was…

It was affordable and the house was very beautiful! 😍

June 1, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We truly appreciate you choosing PadSplit. It is wonderful to hear you enjoyed the affordability and the look and feel of the home. If you ever need support or a place to stay again, we are here for you.

Rated 5 out of 5 stars

This padsplit home is great the…

This padsplit home is great the location is within many shopping and groceries stores, the host Mr. David is great on top of every request for maintenance and is very friendly and professional. My roommate's are awesome 😎. can't ask for a better place to live. Sincerely Eduardo Perez

June 1, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit and for your kind words. We are glad the home has been a great place to live and that the location has made day-to-day errands easy. We also appreciate you recognizing Mr. David for being responsive and professional, and we are happy you are enjoying the community with your roommates. If you need assistance at any point, please do not hesitate to contact us.

Rated 5 out of 5 stars

Great

Great way to temporarily live

May 30, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your review and for choosing PadSplit. We are happy PadSplit worked well for your temporary housing needs. If you ever need support or a place to stay again, please feel free to reach out.

Rated 5 out of 5 stars

Patty the Host was very helpful with…

Patty the Host was very helpful with move in and answering questions. She even checked in on me 2 days after I moved in to make sure I was comfortable. She was a gracious host! House is clean, roomies cool, and close to everything

Thank you Patty!!!

May 30, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind words and for choosing PadSplit. We are pleased to hear Patty provided such attentive support, from answering your questions to checking in after you moved in. We are also glad the home has been clean, the roommates have been easy to live with, and the location has been convenient. If you ever need support, we are here for you.

Rated 2 out of 5 stars

2 years to find a good host

2 years to find a good host. After several extremely unsafe and harmful experiences with hosts and other members. Too many hosts are the equivalent to the stereotypical “slumlord”. The worst part is that PadSplit didn’t seem to have full proof oversight and accountability measures to protect members from harm and losses to members as a result. Too many members violate rules and policies and create unpleasant, unsafe, harmful conditions and homes. What’s worst is hosts and PadSplit seem to have very little oversight and accountability measures to catch them and get them out after egregious offenses.

May 30, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for taking the time to leave a review. We are sorry to hear you haven't had a good experience, and we recognize the frustration and stress this has caused. This is not the experience we want any member to have. We are committed to improving oversight, responsiveness, and enforcement of our standards across homes. Please contact us at support@padsplit.com or (770) 373-7863 so we can better understand what happened and work toward a resolution.

Rated 5 out of 5 stars

Traveling Padsplit Experiences

In my 5 temp residence experiences, I've NOT met a bad or unprofessional host. The rooms have consistently been on point and at a great value. The folks in Georgia are true customer service professionals as well. I travel in my work as an independent. Before Padsplit it was extended stays, which can be lofty in terms of monthly pricing. Padsplit has definitely saved me thousands!

May 30, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We sincerely appreciate you choosing PadSplit and taking the time to write this review. It is great to hear your experiences with our hosts have been consistently professional and that the rooms have met your expectations while offering strong value. Thank you as well for recognizing our customer service team in Georgia. We are glad PadSplit has been a cost-effective option for your work travel and has helped you save significantly. Please let us know if we can assist with anything in the future.

Rated 5 out of 5 stars

Best accommodation

Good app I love the flexibility

May 30, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate you choosing PadSplit and leaving this review. It is great to know the app is working well for you and that the flexibility has been a real benefit. If there is anything we can do to assist, please do not hesitate to contact us.

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