We used the company last December to custom build cupboards for our 2 alcoves either side of our fireplace in the dining room. The service was excellent, we also had the cupboards painted to the colo... See more
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In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
17-19 Gosditch Street, GL7 2AG, Cirencester, United Kingdom
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Products of the highest quality at a fair price with excellent customer support. We needed some bespoke sizes and colors but had no clue about how to achieve them. Patiently responding to stupid questions without making you feel as stupid as the questions were, nothing was too much trouble. We've bought 4 chest of drawers so far, and will finish up with a sideboard. Only sad we don't need anything else after that. I could not rate the products, personnel or comany more highly.

Reply from The Painted Furniture Company
A friendly and helpful service from start to end. The delivery was put back so we could finish works in our house which was very useful. The wardrobe was installed quickly and looks very well in situ.

Reply from The Painted Furniture Company
We are so happy with our beautiful bedroom furniture. It is so well made and sturdy. The delivery was exceptional too. Truly delighted with the products and service. Thank you PFC.

Reply from The Painted Furniture Company
Fantastic service, very pleased with my purchase , the furniture is beautiful and well made, Callum is a fantastic sales person and a pleasure to deal with. Recommend this company highly.

Reply from The Painted Furniture Company
The staff at the Cirencester showroom were extremely helpful and allowed us plenty of time to look at all the various bedroom chests of drawers. Thereafter the company were extremely good at keeping in touch and the delivery of goods came on the appointed day. The delivery personnel were also excellent. No hesitation in recommending this company wholeheartedly.

Reply from The Painted Furniture Company
Superior quality furniture, excellent service and delivery. Lovely choice of colours.
Really pleased with our purchases.

Reply from The Painted Furniture Company
Good communication delivered on time. The installation crew were very helpful and responsive to our needs and were extremely careful moving the furniture over our floor

Reply from The Painted Furniture Company
Excellent clear advice on products and good customer service throughout.

Reply from The Painted Furniture Company
Great service, good product - our second wardrobe from Painted Furniture Co. Paid for their delivery and installation service, which means it ends up ready to use, in the right bedroom, with no hassle (for us) of getting it up the stairs, coping with the uneven floor etc. Recommend.

Reply from The Painted Furniture Company
Service in the shop was brilliant- helping my elderly Mum decide what was right for her. Kindness and patience in abundance. The delivery was slick too - from letting us know timing to actual installation. Nothing was too much trouble. The furniture itself looks fantastic in situ - great value for money.

Reply from The Painted Furniture Company
Beautiful, well made furniture, in my opinion value for money as it is quality. Really helpful staff in Cirencester shop. Delivery guys are lovely and helpful putting everything in right rooms. Will definitely purchase from them again. 5*

Reply from The Painted Furniture Company
Item came earlier than expected although disappointed it wasn’t fitted to the wall for us.

Reply from The Painted Furniture Company
Kate was extremely helpful in the shop. My dresser was ready & delivered in double quick time. It’s received lots of compliments already. It wasn’t either the cheapest or the most expensive. Very happy with my purchase.

Reply from The Painted Furniture Company
Staff were friendly and helpful over the phone. Excellent communication via email on order. Beautiful product delivered as expected.

Reply from The Painted Furniture Company
Excellent customer service, very personable and excellent communication throughout the order process.

Reply from The Painted Furniture Company
Always keen to support British made and not disappointed with The painted Furniture Company.
Very helpful from enquiring, ordering and delivery of 5 pieces of beautifully hand made bedroom furniture.

Reply from The Painted Furniture Company
Deborah was super helpful with colour matches so that I could match a new bed with existing furniture. The staff were always happy to help and responded quickly. The furniture is beautiful and the quality is high, the under-bed drawers run like a dream. Really pleased.

Reply from The Painted Furniture Company
Fantastic selection of wardrobes to choose from, with the option to customise many elements to suit what you need. Gorgeous showroom in Cirencester and extremely helpful staff in store, and a pleasure to do business with. Would definitely buy from here again!

Reply from The Painted Furniture Company
Efficient and personal ordering process - I was able to talk to someone to add bespoke features to the wardrobe I ordered, and then the details were quickly confirmed in an email. The customer services team kept me informed of the progress of my order. The lead time was accurate and delivery and assembly was all done by two great guys. Wardrobe is beautiful.

Reply from The Painted Furniture Company
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