We used the company last December to custom build cupboards for our 2 alcoves either side of our fireplace in the dining room. The service was excellent, we also had the cupboards painted to the colo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful, well made furniture. We bought six items to furnish our bedroom two years ago and recently visited their lovely show room in Cirencester to order more furniture for our garden room. The who... See more
Company replied
We have now placed and received 3 lots of bedroom furniture from this company. It’s easy to order online,goods arrive within time scale,goods delivered in excellent condition and all their delivery... See more
Company replied
We ordered our TV Media Wall Unit having seen one in the colour we wanted in the shop in Cirencester. We were made aware of the long delivery period but were not put off by this. The delivery servic... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cabinet Maker
- Furniture Manufacturer
- Kitchen Furniture Store
- Living Room Furniture Store
Written by the company
In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
Contact info
17-19 Gosditch Street, GL7 2AG, Cirencester, United Kingdom
- 01285 656 041
- cirencester@paintedfurnitureco.co.uk
- www.paintedfurnitureco.co.uk
4.8
Excellent
684 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a great company
This is a great company. They don't deliver to Scotland until they have a full van but well worth the wait. Furniture is lovely and well made. Would definitely buy more furniture from here
November 29, 2024
Reply from The Painted Furniture Company
Good Afternoon,
Thank you so much for your lovely review! We’re so happy to hear you’re pleased with the quality of your furniture, and we really appreciate your patience with our delivery process. It’s great to know that the wait was worth it! We’d be delighted to assist you again whenever you're ready for your next piece and look forward to hopefully seeing you again soon.
Kindest regards,
The Painted Furniture Company Team
Good quality furniture and helpful staff
Such a great company - really helpful in sorting out what we needed, delivering and putting our bookcases together . They look fantastic . Would definitely recommend.
November 29, 2024
Reply from The Painted Furniture Company
Dear Sue,
Thank you so much for taking the time to leave us your kind review! It is great to hear that you’re happy with both the bookcases and the service you received. It was a pleasure helping you, and we're so glad they look fantastic in your space. Thank you again for choosing your furniture from us, and we hope you have a lovely weekend.
Kindest regards,
The Painted Furniture Company Team
Furniture made in Britain!
Helpful sales assistance and polite efficient delivery men. Beautiful, top quality furniture made in Britain hurrah!
November 26, 2024
Reply from The Painted Furniture Company
Dear Clare,
Thank you so much for your kind words! We're delighted to hear that our sales team and delivery crew were able to assist you efficiently. It’s also fantastic that you're happy with the quality of our furniture – we so take great pride in offering furniture that is made right here in Britain! Your feedback means a lot to us, and we hope your new furniture brings you joy for many years to come.
Kindest regards,
The Painted Furniture Company Team
Very helpful and efficient service
Very helpful and efficient service. I’m very pleased with my wardrobe.
November 16, 2024
Reply from The Painted Furniture Company
Dear Patricia,
Thank you for taking the time to share your kind feedback! We're so pleased to hear you had a smooth and efficient experience with us. It's fantastic that you're happy with your wardrobe and do let us know if there should ever be anything else that you need!
Kindest regards,
The Painted Furniture Company Team
All our design requirements met
All our design requirements met. Reasonable prices and delivery time and helpful staff at all stages. Would certainly recommend.
November 16, 2024
Reply from The Painted Furniture Company
Dear Mr J,
Thank you for your lovely feedback! We're really happy to hear we could meet all your design needs and that you were pleased with our prices, delivery, and the support from our team. Your recommendation means a lot to us, and we really appreciate your kind words.
Kindest regards,
The Painted Furniture Company Team
Excellent furniture and customer service
The furniture is excellent and so was the service, from ordering to delivery. I needed to delay the delivery by a couple of weeks and it was no problem. The men delivering the furniture took great care, explained what they were doing and how best to look after the pieces. I’m about to order another item from the Painted Furniture Company.
October 14, 2024
Reply from The Painted Furniture Company
Dear David,
Thank you for your fantastic review! We're thrilled to hear that both the furniture and our service met your expectations. It's great that we could accommodate your delivery request, and we're glad our team made sure everything was handled with care. We're also delighted to know that you're thinking about ordering another item and we look forward to serving you again in the near future!
Kindest regards,
The Painted Furniture Company Team
Beautiful and well crafted furniture.
The Painted Furniture Company is easy to contact by telephone or email and responds to these in a timely and helpful manner.
The furniture itself is beautiful and well crafted with an impressive selection of finishes and the option to discuss and order bespoke pieces where required.
October 18, 2024
Reply from The Painted Furniture Company
Dear Clare,
Thank you for your wonderful feedback! We're so pleased to hear that you found it easy to reach us and that we were able to respond quickly and helpfully. It's fantastic to know you're happy with both the craftsmanship and the variety of finishes available. We're also glad that our option for bespoke pieces met your needs. We really appreciate your kind words and support!
Kindest regards,
The Painted Furniture Company Team
The furniture is beautiful
The furniture is beautiful. Well made and perfect in every detail from the colour to the knobs on the doors. Highly recommended!
November 16, 2024
Reply from The Painted Furniture Company
Dear Barbara,
Thank you very much for your lovely review! We're delighted to hear that you're pleased with the quality and design of your furniture and it's wonderful to know that the attention to detail, from the colour to the knobs, has made such a positive impression. We really appreciate your recommendation and are so glad you're enjoying your new pieces!
Kindest regards,
The Painted Furniture Company Team
Fantastic customer service
The delivery team was kind, respectful of our home, and incredibly cautious with the furniture. They were a lovely team and the furniture is absolutely stunning!
October 4, 2024
Reply from The Painted Furniture Company
Dear Cate,
Thank you so much for your thoughtful review! We're delighted to hear that our delivery team took such great care with your furniture and home. It’s also wonderful to know that you’re happy with both the service and the your new pieces! We truly appreciate your feedback and hope you enjoy your furniture for many years to come!
Kindest regards,
The Painted Furniture Company Team
Reply from The Painted Furniture Company
Good Afternoon,
Thank you for the kind feedback! We're so glad to hear you had a great experience with us and we look forward to welcoming you back soon!
Kindest regards,
The Painted Furniture Company Team
Small tv unit was what I need
Small tv unit was what I need . Hard to find a well made unit with some storage underneath. This one was of good quality . Nice to have a choice of paint colours . Also no self assembly required.
November 9, 2024
Reply from The Painted Furniture Company
Dear Helen,
Thank you so much for your lovely review! We're so glad to hear that the TV unit was just what you were looking for. It’s great to know that the quality and the added storage were exactly what you needed. We're also happy you enjoyed the choice of paint colours – it’s always nice to find the perfect match! Thanks again for your feedback, and we hope to help you again in the future!
Kindest regards,
The Painted Furniture Company Team
Delivered before expected date
Delivered before expected date. Was altered to my specifications and goes well with a previous piece of furniture bought from them. I'm very happy with both pieces and my dealings with the company.
November 9, 2024
Reply from The Painted Furniture Company
Dear Gillian,
Thank you for sharing your fantastic review! We're so pleased to hear that your order arrived ahead of schedule and that we were able to tailor it to your exact needs. It’s great to also know it works perfectly with your previous piece, and that you're happy with both your purchases. We are very grateful for your feedback and look forward to seeing you again in the future.
Kindest regards,
The Painted Furniture Company Team
Very accommodating and helpful staff…
Very accommodating and helpful staff both in helping with the choices I was making and also changing delivery dates to managing the delivery up to the second floor and needing to dismantle and reassemble the furniture
November 6, 2024
Reply from The Painted Furniture Company
Good Afternoon,
Thank you so much for your kind words, and it is great to hear you had such a positive experience with our team! We're delighted to know we could assist with your choices and ensure the delivery went smoothly. We really appreciate your feedback and look forward to helping you again in the future!
Kindest regards,
The Painted Furniture Company Team
Very helpful in ordering a custom size…
Very helpful in ordering a custom size for the narrow wardrobe. The wardrobe arrived within the time frame given. It’s well made and just what I wanted. The delivery men were very helpful and quick, putting it and constructing it in the bedroom. Very pleased
November 2, 2024
Reply from The Painted Furniture Company
Dear Anne,
Thank you so much for your lovely review! We're delighted to hear that the custom-sized wardrobe was exactly what you were looking for, and that it arrived on time. It's great to know that our team were able to assist with the delivery and assembly, and that you’re happy with the finished product. We truly appreciate your feedback and are so pleased you had a positive experience with us. We hope to help you again in the near future!
Kindest regards,
The Painted Furniture Company Team
Beautiful furniture and superb customer service
This is our second purchase from The Painted Furniture Company. Our experience both times was extremely positive and a real joy !
We initially visited the shop and were able to take our time to look at the extensive displays of the different ranges. We felt no pressure but when we needed help, the person in the shop could not have been more friendly, professional and informative. We returned home with samples of wood finishes. We ordered over the phone which was very straightforward. Communication by email then kept us well informed.
The delivery team were friendly and professional and the furniture was assembled efficiently in a short time.
We love our new bedroom furniture for its excellent quality and appearance.
We would not hesitate in recommending this company.
Thank you.
September 17, 2024
Reply from The Painted Furniture Company
Dear Anthea and Roger,
Thank you so much for your wonderful review! We're thrilled to hear that your second experience with us was just as positive as the first. We're also glad to hear that the ordering process and communication met your expectations, and it's great to know our delivery team left a good impression. We're delighted you love your new bedroom furniture, and we are incredibly grateful for your recommendation. Thank you for choosing to shop with us again and we hope to see you soon!
Kindest regards,
The Painted Furniture Company Team
Simply beautiful
I looked hard and long before choosing The Painted Furniture Company and I’m so glad i did the quality of this furniture radiates as soon as you walk in the room everyone has commented positively and want to know where to buy from there’s the old adage you get what you pay for and I would highly recommend this company from ordering to delivery BRILLIANT 🤩
October 19, 2024
Reply from The Painted Furniture Company
Dear Jean,
Thank you for your fantastic review! We're delighted to hear that you’re so pleased with your choice of furniture. It's wonderful to know that the quality of our pieces has made such a positive impression on your space and has garnered compliments from your guests. We really appreciate your recommendation and hope you enjoy your beautiful new furniture for many years to come!
Kindest regards,
The Painted Furniture Company Team
SECOND ORDER
This is my second order from the Painted Furniture Company, which added a further piece of furniture to my previous order. The Company was most helpful in insuring that the new order matched the previous order. The order was delivered and assembled in place quickly and efficiently. Thank you.
October 19, 2024
Reply from The Painted Furniture Company
Good Afternoon,
We really appreciate your wonderful feedback! It’s fantastic to hear that your second experience with us was just as positive as the first. We’re glad our team could ensure your new piece seamlessly matched your previous order and that the delivery and assembly met your expectations. Your support means a lot to us, and we hope you thoroughly enjoy your new furniture. We look forward to serving you again soon!
Kindest regards,
The Painted Furniture Company Team
Reply from The Painted Furniture Company
Dear Mr Newman,
Thank you for your kind review! We're so pleased to hear that you’re happy with your bedroom furniture and that our delivery service met your expectations. Enjoy your new pieces, and we can’t wait to welcome you back soon!
Kindest regards,
The Painted Furniture Company Team
Very happy with my purchase
Very happy with my purchase. No problem with the delivery apart from the time it took from when I ordered the furniture to when it was actually delivered.This I was told because I live in Scotland!
October 11, 2024
Reply from The Painted Furniture Company
Dear Carol,
Thank you for your kind feedback! We’re so glad to hear that you're happy with your purchase and that the delivery itself went smoothly. We genuinely appreciate your understanding regarding the logistics involved with Scotland orders, and its great to see that your furniture was delivered slightly quicker than the lead time stated at time of order. Your patience and support mean a lot to us as a small business, and please do let us know if there should ever be anything else that you need.
Kindest regards,
The Painted Furniture Company Team
Fantastic experience from order to…
Fantastic experience from order to delivery, all very efficient and prompt. Very pleased with furniture which is high quality and exactly what we wanted for our entrance. Would highly recommend.
October 11, 2024
Reply from The Painted Furniture Company
Dear Sarah,
Thank you for your wonderful feedback! It is great to hear that your experience from order to delivery was smooth and efficient. We are also delighted to know that you are pleased with your furniture and that it perfectly suits your entrance. Your recommendation means a lot to us, and we truly appreciate your support. Do let us know if there should ever be anything else that you need!
Kindest regards,
The Painted Furniture Company Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.