Haven't tried it but was worried when the website stated I received my product but I did not. Tried contacting customer support twice (email and phone) but no one ever replied. Received my order 3 wee... See more
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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
Contact info
770 Mays Blvd STE 1 #5288, 89450, Incline Village, United States
- 800-225-2855
- support@paintscratch.com
- www.paintscratch.com
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Do not shop here
I ordered a Harley touch kit off their website using the swatch as the indicator for the proper color and although I though the name strange for the color o double checked that I had selected the correct color and placed my order. When it arrived still being a bit suspicious of the name i put down a test and it wasn’t even in the ballpark for what I selected. I was a little pissed but I thought don’t get ahead of yourself and wrote to them explaining the situation. It was clear from their response that it wasn’t their problem and it was my fault. With that kind of customer service I would avoid this business at all costs. TouchupDirect
Had the right codes and had it on the way to me the same day.
I got exactly what I bought
I got exactly what I bought. The paint spray worked as advertised and was easy to apply.
It took much longer than I expected to…
It took much longer than I expected to receive my order
Easy transaction
Easy transaction. Great kit. I was quoted several thousand dollars for a cowl respray and now I can do myself.
Exactly what I needed
Delivered when promised.
Too expensive,long delivery time
Satisfied
Delivery took 2 weeks from the order date, however what I like of this company is the possibility to get paint shades by code for vintage cars
High price to ship for the time to get…
High price to ship for the time to get here 🙁
Pappy’s new experience….
I’ve painted parts before, but never used a clear coat. I was very impressed with the outcome. Although it’s a little more expensive, it worked out great…..
Ordering was very straightforward
Ordering was very straightforward, the color match was slightly darker, but that’s expected when matching older paint. Was the correct color.
The color doesn't match exactly but the…
The color doesn't match exactly but the paint on the vehicle is 28 years old and the paint code was superceded by another. Since I ordered the paint as a single stage it would have been nice to decline the primer and clear coat and save some money. Especially if I need additional color in the future I understand prices have to be what they are nowadays.
The color didn’t match my previous orders of the same product
The color didn’t match my previous
The process was easy
The process was easy, the match was perfect and the timing was good as well. Job well done
Great product
Product arrived on time and is a…
Product arrived on time and is a perfect match for the paint on my 1966 Ford Mustang. I will order again from Paintscratch without hesitation.
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