Paintseal Direct Reviews 

367
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient service, noting that their vehicles look completely brand new after receiving the protective treatment. People consistently appreciate the clear communication maintained throughout the entire process and how much easier it makes cleaning their vehicles later on. Conversely, a small portion of people felt dissatisfied due to minor application issues, such as leftover masking tape on exterior surfaces or sticky adhesive residue. Some reviewers also noted encountering minor difficulties with surface preparation marks on the trim or requiring small areas of reapplication.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that it protects paintwork and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and friendly experiences... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable across all interactions.... See more

Quality

Customers had positive experiences with quality, highlighting stunning high gloss finishes and vehicles... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more

Rated 5 out of 5 stars

Good customer service and knowledge. Excellent result on ceramic coat on my Airstream. Just one point - ask them NOT to stick their Paintsal Direct advertising badge onto your vehicle. They do this... See more


Company details

  1. RV Supply Store

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(367)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

After several years of motorhoming, cleaning and polishing was becoming more difficult so came to the decision to go to Paintseal for the ceramic treatment. Lisa at Paintseal was very informative and arranged everything. I must say that from start to finish the company were very helpful. We chose to have it done at their unit in Nottingham and stay overnight ready for them the following morning. Mark and Callum spent most of the day working on it and did a great job bringing the finish back to as new. They both then spent some time explaining how to look after it and also issued us with a Care Kit. The whole thing was very well organised and am very happy with the result. Would definitely recommend the staff and company.
Thanks again
Graham Beckett

April 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Experience was excellent.

Experience was excellent.
Our caravan looks wonderful. The care package provided well detailed on how to continue to protect the paintwork.
We have already shared our experience with other caravaners.

March 4, 2025
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Rated 5 out of 5 stars

Good investment

We had our 2020 caravan treated, which was in excellent order, when we bought it in 2024.
The whole process was good, customer service excellent and the technician who came to do the application did an excellent job.
Apart from a few quick washes on the front, after a few trips last year, I’ve not had to wash the whole caravan as it has stayed clean and streak free.
Sitting out through the autumn and winter and throughout the recent arrival of the Starling flocks has seen it suffer and streak and due a wash.
Washing was easy, any Black streaking washed away with very little pressure and the bodywork looks bright and fresh. You can use a blower to dry the bodywork as the water runs off so easily.
Well worth the investment if your vehicle or caravan lives outside without a cover.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

Lisa I believe at Paintseal was fantastic at sorting out my new caravan for me as the caravan dealer didn't seem interested in helping at all to get the job done before I collected it. So a massive thank you to all at Paintseal for a great job.

Thanks Matt and Jo

February 4, 2025

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