Paintseal Direct Reviews 

366
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and effectiveness, noting how it protects vehicles, makes them look new, and significantly simplifies cleaning. The service is frequently highlighted as excellent, with many appreciating the friendly, professional, and accommodating staff who provide great communication and exceptional attention to detail. However, some customers also noted minor issues related to the application process, such as marks on black trim from prep work, incomplete product application due to masking tape, or problems with sticker placement affecting appearance.

What people talk about most

Product

People report positive experiences with the product, often praising its effectiveness in protecting vehicles... See more

Service

Customers consistently note positive experiences with service, praising the great service and products, and... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the product's effectiveness... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more

Rated 5 out of 5 stars

Good customer service and knowledge. Excellent result on ceramic coat on my Airstream. Just one point - ask them NOT to stick their Paintsal Direct advertising badge onto your vehicle. They do this... See more


Company details

  1. RV Supply Store

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

366 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(366)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the 6 th time we’ve used…

This is the 6 th time we’ve used PaintSeal on our caravans and every-time all we’ve ever had is amazing service . Mark is normally the person to apply it to our vehicles and he’s a wonderful professional person makes an amazing Job . Lisa is always my point of contact and she is a wonderful lady ! Had many a conversation with her :) all the staff are very helpful and clear in their communication . Today I spoke and paid my bill to a lady by the name of Christine , very polite and helpful .
The product it’s self will last for 5 yrs unless there’s a patch that fails and won’t polish up and then all you do is ring PaintSeal and if still under warranty (5 yrs new caravans 3 yrs reapplication ) they will sort it , fabulous company to deal with from start to finish .
Thank you again
Mrs J Rust .

January 27, 2025
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Rated 5 out of 5 stars

Excellent Service

Great service from start to finish.
We chose to have our new caravan protected by Paintseal Direct, as it was winter we took up the option to have it applied indoors at their facility in Nottingham.
I got a warm welcome on arrival, had a wander around Nottingham for a a few hours and returned at the agreed time to see the work completed and maintenance pack ready to collect.
Thanks guys.

November 11, 2024
Rated 5 out of 5 stars

Looks Good

Based on the work carried out, not on the possible longevity of the product

November 19, 2024
Paintseal Direct logo

Reply from Paintseal Direct

Good Afternoon Mr Simpson i am sorry that you felt that we only earned 3 stars. We have never received such a low star rating. The customer star rating is usually based on the work carried out, not on the possible longevity of the product. We do know our product lasts as you will see from our other customers who have given a 5 star review. You have a full guarantee on our application, and should you have any queries along the way during this period we would of course honour our guarantee. Maybe you would like to place a review in 5 years time instead of a negative one now.

Rated 5 out of 5 stars

Super impressed.....

Super impressed with the Customer Service at Paintseal Direct. Everything from my initial telephone enquiry to completion of the works was quick and professional. Highly recommend.

November 12, 2024
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Rated 5 out of 5 stars

Essential product

This is the second motorhome we have used Paintseal - highly recommended - amazing how easy it makes cleaning and importantly keeping your vehicle looking like new…

November 6, 2024
Rated 5 out of 5 stars

Impressive motorhome coating

Had Paintseal Direct coat our new motorhome and the results are wonderful. Beautifully smooth, shiny and clean!
Everyone was very friendly, and the courtesy car was a very pleasant and useful surprise.
Highly recommend.

November 4, 2024
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Rated 5 out of 5 stars

Beautifully done

Arrived on time, was very thorough and took great pride in his work, did a lovely job and our caravan looks very nice and shiny. Water beads up well, should last a good while.

October 29, 2024
Rated 5 out of 5 stars

Very helpful

Very helpful, professional service and showed me things wrong with the caravan which I wouldn't of noticed,but thanks to the engineer who noticed the faults

October 7, 2024
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Rated 5 out of 5 stars

A pleased Paintseal customer

I had the Paintseal coating applied to my recently purchased new vehicle whilst at the vehicle dealership premises prior to collection, and therefore have had not direct contact with Paintseal Direct. However, on collecting my vehicle, I was informed (and shown) that Paintseal had left an 'Aftercare' pack within the vehicle together with information regarding the product . Within two days of collecting my vehicle, I received my 5yr Paintseal Warranty together with further useful information and contact details. I can only say that I am totally happy, and have been reassured by Paintseal's service to-date.

October 1, 2024
Rated 5 out of 5 stars

Looking after your motorhome

This company had been rated on a Motorhome magazine for work on sealing the finish on a motorhome. From start to finish we could not fault the service we received. Staff were very friendly and helpful, going through the procedure from start to finish. They even provided a courtesy car free of charge. Would not hesitate to recommend them

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

4 years ago I purchased a second hand…

4 years ago I purchased a second hand caravan which had paint seal treatment on it. It was so easy to keep clean. So when I purchased my new van on the 20th September,I automatically opted for the same treatment on this van. Only finding out it is now a ceramic coating. Let’s hope it is as good as the last coating.

September 20, 2024

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