Paintseal Direct Reviews 

367
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient service, noting that their vehicles look completely brand new after receiving the protective treatment. People consistently appreciate the clear communication maintained throughout the entire process and how much easier it makes cleaning their vehicles later on. Conversely, a small portion of people felt dissatisfied due to minor application issues, such as leftover masking tape on exterior surfaces or sticky adhesive residue. Some reviewers also noted encountering minor difficulties with surface preparation marks on the trim or requiring small areas of reapplication.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that it protects paintwork and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and friendly experiences... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable across all interactions.... See more

Quality

Customers had positive experiences with quality, highlighting stunning high gloss finishes and vehicles... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more

Rated 5 out of 5 stars

Good customer service and knowledge. Excellent result on ceramic coat on my Airstream. Just one point - ask them NOT to stick their Paintsal Direct advertising badge onto your vehicle. They do this... See more


Company details

  1. RV Supply Store

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(367)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

4 years ago I purchased a second hand…

4 years ago I purchased a second hand caravan which had paint seal treatment on it. It was so easy to keep clean. So when I purchased my new van on the 20th September,I automatically opted for the same treatment on this van. Only finding out it is now a ceramic coating. Let’s hope it is as good as the last coating.

September 20, 2024
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Rated 5 out of 5 stars

Always a very friendly prompt reply

Always a very friendly prompt reply. The technician that came to solve the small problem was friendly, did an excellent job and knew his products, looks like I will be buying different products in the near future. A great service from everyone. Thank you.

September 27, 2024
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Rated 5 out of 5 stars

First class treatment

First class finish. My caravan looked superb. Not only looks clean and shinny but has that ultra smooth feel. Worth the price to help maintain its new look finish and my piece of mind. would definitely recommend.

September 10, 2024
Rated 5 out of 5 stars

What a great company

What a great company, Marcus was the guy who came and completed the Paintseal application at the place were we store our caravan, what a star, Nothing was to much for him, he made a great job of making my caravan look brand new, even did the alloy wheels for us. really big thank you :)

September 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing Transformation

From the minuite we turned up we were made welcome. The staff and technicians were extremely professional and Knowledgable about there products. When we went to collect we were amazed by the transformation. our Motorhome looked like New. Would Recommend 💯

September 11, 2024
Rated 5 out of 5 stars

Paintseal Gen-3 treatment on Hymer motorhome…

Booked our 16 year old Hymer motorhome in for a Gen-3 treatment, we were a bit unsure how it would turn out because of the age and although we clean it the best we can (we are elderly) there were quite a few marks and stains etc. We got there about 4.30pm for the treatment the next day.
We stayed in their in their spacious gated car park overnight, they even plugged us in to electric.
We were loaned a lovely new mercedes hybrid courteousy car for the day.
We were so pleased with the result, the Hymer looked wonderful, three men worked on it and did such a lovely job, we couldn't believe how good it looked. The men were so pleasant, nice and kind, couldn't ask for anyone better.
Thank you so much Paintseal Direct.

August 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Booked in me Bailey Endeavour via…

Booked in my Bailey Endeavour via Christine on the phone, arranged to take it into the Nottingham site for the Gen 3 application, met by Callum who did an amazing job. The whole experience was very professional. Higher Recommend this company and product.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and Great product.

From the first call to Paintseal Direct I knew it would be a good experience. Christine was very friendly and helpful in getting a suitable date booked I then had to change this which was not a problem at all.
On the day Marcus the technician was ready at the Nottingham site. He talked me through the process and we left him to it. Later in the day we returned and the Motorhome looked fantastic. The body and leather care kit come as part of the package.
I have only washed the front of the motorhome so far and the splattered insects came off with ease.
All this and a 5 year warranty SUPERB.

August 19, 2024
Rated 5 out of 5 stars

Coachman VIP treatments

The caravan looks brand new and shines, The long term proof has still to come. I was very pleased with the contact with the staff who applied to seal and reception who took me to the correct entrance.
You have really good customer service.

July 31, 2024
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Rated 5 out of 5 stars

Motorhome looked amazing after being Paintsealed

Coating was carried out on time and to a high standard. The Motorhome was spotless both inside and out by very professional people. Providing an after care kit was a nice thing as well. This was the second Motorhome I have had coated by Prime Seal. The first one still looked amazing after 9 years and zi never polished it. I trust this one will last as long.

July 25, 2024

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