I had a very positive experience with the TUC Pair Finance representative who assisted me with my GetSafe error invoice issue. They were patient, professional, and very supportive throughout the ent... See more
Company replied
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The person I spoke to was very professional, calm ,friendly and helpful. I felt like we were just having a normal discussion not debt.In terms of the company I would say they're better and economical... See more
Company replied
Had an outstanding payment with N26 that had gone on for too long after leaving Germany. Didn't want to, however, not pay my debt, in hopes of also reestablishing my relationship with my bank. PAIR... See more
Company replied
The agent that helped me was very helpful and took his time to help me clear all doubts and didn’t rush me rather helped me with all my issues
Company replied
Company details
Written by the company
PAIR Finance revolutionizes debt collection. ❯❯ We are mandated by our clients to find a solution to settle an outstanding debt. Let’s achieve a fair agreement. Pay your open claims with just a few taps on your smartphone. Digital, easy & personal ✓ We're looking forward to hearing from you!
Contact info
Knesebeckstr. 62-63, 10719, Berlin, Germany
- 030 340602950
- kundenservice@pairfinance.de
- www.pairfinance.com
4.7
Excellent
12K reviews
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Reply from PAIR Finance GmbH
Dear Laura,
thank you for great feedback.
Kind regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Dear Sarah,
thank you for your great rating!
Best regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Dear Rina,
thank you for your great feedback.
Kind regards
Alex
Customer Care Team - PAIR Finance
very good very friendly
November 13, 2024
Reply from PAIR Finance GmbH
Dear Silvana,
thank you for your great feedback!
Kind regards
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Dear Stanimira,
thank you for your great feedback.
Kind regards
Alex
Customer Care Team - PAIR Finance
Top firendly and helpful
November 5, 2024
Reply from PAIR Finance GmbH
Dear Sepperl,
thank you for your amazing review.
Kind Regards
Alex
Customer Care Team - PAIR Finance
My experience was very good
My experience was very good . I called With the hotline and i am very happy about the Service.
November 12, 2024
Reply from PAIR Finance GmbH
Hi Liana,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hallo Danijel,
wir bedanken uns bei dir für die 5-Sterne-Bewertung!
Herzliche Grüße aus Berlin
Tim
Customer Care Team - PAIR Finance
thank you very much to Ms Köse
thank you very much to Ms. Köse. It was a good explanation and professional solution to my questions and issue.
November 11, 2024
Reply from PAIR Finance GmbH
Hi Mirfayz,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Ainness,
Thank you so much for your positive review. We are happy to help you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Mr Bilgin
We had a very pleasant call with the customer consultant 'Hakan Bilgin', with whom I have just been in dialogue. He was so helpful, polite and kind, that I felt to let this comment.he also tried to solve my problem quickly and patiently explained every detail.
I'm sure you're feeling so lucky to have such amazing teammates!!
Thanks a lot! Have a really nice day
November 8, 2024
Reply from PAIR Finance GmbH
Dear Beyza,
Thank you so much for your positive review. We are happy to hear your feedback regarding Mr Bilgin.
Best regards from
Alex
Customer Care Team - PAIR Finance
💕 ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
November 5, 2024
Reply from PAIR Finance GmbH
Hallo Tina,
vielen Dank für die 5-Sterne!
Wir senden liebe Grüße
Tim
Customer Care Team - PAIR Finance
Helpul,friendly
November 5, 2024
Reply from PAIR Finance GmbH
Hi Kerstin,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Reply from PAIR Finance GmbH
Hi Berkay,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Good and easy process
Thank you for such good and easy, digital solution! Everything was solved super fast.
October 28, 2024
Unprompted review
Reply from PAIR Finance GmbH
Hi Elaine,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
The phone conversation was good but the…
The phone conversation was good but the I didn't receive the answer to the question I asked... nur ein general answer that I should look at their website to choose how I want to pay...
The problem is that I want to pay a part of the sum and not the full amount... The website doesn't allow it... so I'm still sitting with my question and needed to write an email and hope I will get an answer...
October 29, 2024
Reply from PAIR Finance GmbH
Hello Gilles,
Thank you for your feedback.
I'm happy that you had a friendly phone call with our service team. In general, our entire team is always eager to help our consumers. Maybe there was a misunderstanding? I have of course taken a closer look at your request and have just sent you an e-mail to update you on the current situation.
Best regards
Alex
Customer Care Team - PAIR Finance
The person I spoke to was efficient and…
The person I spoke to was efficient and helpful.
October 28, 2024
Reply from PAIR Finance GmbH
Hi Alexander,
Thank you for your feedback. Happy to hear that we could help you! :)
Best regards from
Alex
Customer Care Team - PAIR Finance
Good experience
October 28, 2024
Reply from PAIR Finance GmbH
Hi Khinsa,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
Super,Frau Vagna😘
October 25, 2024
Reply from PAIR Finance GmbH
Hallo Marina,
wir bedanken uns bei dir für die tolle Bewertung!
Herzliche Grüße aus Berlin
Tim
Customer Care Team - PAIR Finance
Ofcourse paying a debt a never nice but…
Ofcourse paying a debt a never nice but we learn from our mistakes and the customer service of pair finance are very friendly and helpfull. Glad that its over though
October 23, 2024
Reply from PAIR Finance GmbH
Hi Victor,
Thank you so much for your positive review. We are happy to assist you.
Best regards from
Alex
Customer Care Team - PAIR Finance
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