pale green dot Reviews 

240
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

These guys saved me during 2020 lockdown, as nothing else from online groceries was working, while pale green dot delivered next morning. Minimum packaging and local produce. I love the cheese box and... See more

Rated 5 out of 5 stars

I can't praise Pale Green Dot highly enough. I've been a customer since lockdown 1 and I've never been disappointed with their produce - always so fresh and a real variety of fruit and veg that change... See more

Rated 5 out of 5 stars

Great veg and fruit box delivered yesterday. A wide variety of fruit, kiwi, apple, pear and bananas and of veg. all of excellent quality. Especially enjoyed the little vine tomatoes. Thanks Pale Green... See more

Rated 5 out of 5 stars

I’ve been using Pale green dot since March last year. What an godsend from the first delivery of fruit and vegetables at such a difficult time. I have tried different boxes throughout the year and the... See more

Company details

  1. Fruit and Vegetable Store
  2. also in
  3. Butcher Shop
  4. Wine Store

Written by the company

A sustainability-driven fresh produce company, working to close the food loop one veg box at a time


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

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4.7

All reviews

(240)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I love their fruit and value

I love their fruit and value. The only problem is the website, can’t change my subscription and there is no phone number and I have no answer on email

March 2, 2021
pale green dot logo

Reply from pale green dot

Hi Aalex,
Thanks for getting in touch and so pleased to hear you love our produce and value we provide!

First of all, a big thank you for flagging we're missing our customer service number on the website, it's a brand new site and somehow we missed this important piece of information 🤭. We have now added this to the 'contact us' page.

You should be able to manage your subscription by logging into your account on the website using the person icon on the top right of the home page.

And apologies that you haven't had a response on email - that's very odd and shouldn't have happened, please drop us a line on hello@palegreendot.co.uk if there is anything we can help you with.

Once again, thanks for supporting pale green dot!

Rated 5 out of 5 stars

Great quality fresh produce

Very good quality vegetables delivered in minimal packaging. I love the surprise element of discovering what arrives and then finding new ways to cook less familiar ingredients. I also like the fact that the produce is seasonal and sourced in the UK. Highly recommend!

March 1, 2021
Rated 5 out of 5 stars

What a wonderful service

What a wonderful service. used it off and on over the last year. This year i have a weekly subscription for a veg box. |The quality or the Veg is excellent. i am inspired to cook new things and find different recipes to use some of the contents. The service is friendly reliable and highly recommended. there is a real sense the team listen and it is fun to hear the stories from the farm; this helps to have a sense of where the food is from and what is involved in the production. thank you everyone at Pale Green Dot!!

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fresh veg, friendly very quick delivery. Give them a try!

Started using pale green dot back in April 2020 for weekly veg and staples box. Over the past year they've grown and adapted what they offer, and I've been able to chop and change what we get and frequency. Of you're looking for a great mix of fresh veg, and some great quality other options (the cheese box is amazing!) then definitely give them a go. It's got me cooking with new and different veg too.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

These guys saved me during 2020…

These guys saved me during 2020 lockdown, as nothing else from online groceries was working, while pale green dot delivered next morning. Minimum packaging and local produce. I love the cheese box and the fruit box! I quickly became a regular customer and just order a box when run out of veggies or fruits.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

I love my box

I’m surprised by some of the bad reviews. I have always had an amazing experience with Pale Green Dot. They are friendly, and if there were mistakes, they were solved promptly. Like any box, sometimes you get more of a vegetable than what you could use but that also pushes you to be creative in recipes. They listen and react to feedback. I love my box and wait for it happily every week. Totally recommend.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered the small veg&fruit box and…

I ordered the small veg&fruit box and wow, what huge variety of veggies, all fresh, natural and delicious. What I was most happy about is that there was no packaging involved at all, yet very conveniently put together in a box. It can be seen that a lot of care has been given to the box contents, how it's packaged and delivered. No complaints !!

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

A great selection of seasonal produce…

A great selection of seasonal produce (plus some regulars, like oranges), zero packaging (aside from the cardboard box) helpful, friendly customer service and amazing value for money.

I Cannot praise pale green dot highly enough for doing such a sensational job throughout an incredibly difficult year. I have been using them since around march 2020, and wouldn't even think about returning to the supermarket now.

January 21, 2021
Unprompted review

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