Everything and every time i treated me and my partner to some Pamono lux - i have received great service, items of high quality that has been well maintained and obviously cared for. Their delivery g... See more
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Rude unresponsive hadn’t gotten my order or any information about it for more than 15 days And they were very rude while responding
Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expect... See more
This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and rea... See more
Company details
Information provided by various external sources
Welcome to Pamono, a one-of-a-kind marketplace and magazine specializing in distinctive design objects and the stories behind them. Driven by the belief that a life well lived means surrounding yourself with beauty and soul, we source vintage and contemporary furniture, lighting, accessories, and crafts from around the globe and seamlessly deliver them right to your door. Our original stories, collections, and guides ensure you know who’s who and what’s what in design culture past and present. Come back often; new designs and stories are added every day, so there’s always something new to discover.
Contact info
Uhlandstr 175, 10719, Berlin, United States
- 030809520555
- Marketing@pamono.com
- www.pamono.com
Hasn’t replied to negative reviews
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I have encountered excellent service
I have encountered excellent service. Quick and easy to use. Wonderful range of products.
Very professional and quick.
I am really impressed about the speed of shipping and the way, our glass vase was packed. Very professional!
I love pamono
I love pamono, i have purchased few items and always had a very good service
I will recommend to anyone
I love Pamono!
I love Pamono and have used them many times. Communication is great, the items arrive promptly and safely and the descriptions on the website are accurate. Would not hesitate to use them again.
Great service
They were extremely efficient and the item was received very shortly after it was ordered. Far sooner than expected. I would have no problem using Pamono again.
Professional , Trustworthy
Very Professional and Trustworthy , Experience in Logistic , very nice Service , Helpfull in all Issue .
Fantastic chairs and very efficient…
Fantastic chairs and very efficient service.
I am now addicted.
Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expected at a very attractive price so I couldn’t be more pleased . The problem is I now feel I can really trust PAMONO and can’t keep away from the website looking for more items .
A very good exprirnce with Pamono
- Ordering was clear and simple.
- Updates were frequent, precise and polite.
- Delivery was excellent, with very personal, engaging and intellegent staff.
Everything worked out perfectly
We ordered a table from Pamono and everything worked out perfectly. We bidded a bit lower, the seller accepted the price and we received it in about a month. Love it!
Amazing customer service
I bought a lamp in the beginning of January. First of all, the customer service contacted me to confirm my address because they didn't find my address in their base. The delivery was quick and the lamp arrived in perfect condition. I highly recommend Pamono
This was my first time ordering from…
This was my first time ordering from Pamono, and I will definitely order again from this website. From ordering to delivery, it was a very good experience. I was updated about delivery, and the item arrived beautifully and securely wrapped.
Good experience but some damages
Everything was good, but the furniture arrived with some damages (cracked edges)
Personalized service
I received personal communications when the first item I ordered turned out to be out of stock. The delivery arrived much faster than predicted and the driver was great. The furniture arrived in perfect condition and I love it.
Purchase and delivery were seamless
Purchase and delivery were seamless. We did not have to deal with shipping overseas or deal with customs.
Exceeding expectations
Exceeding expectations, both in terms of quality of the item and the timing. Good price compared to what you pay for new furniture.
Honestly - great guys!
Honestly, these guys are super cool!
I had a period where is was a dealer at their platform,
i dindt work out for me, mainly becouse of me, not Pamono,
you have to care alot about your account to have success as seller, i dindt give my account the love needed so no sales there, BUT i know for a fact that if you have the items, the time to use on your account, and the patinece required for this you will be able to highroll hard at their website!
You buy 1 year at a time, 1 mounth before every period ends you have to cancel your submission our else you will be there another year with full charge for that,
I forget all about that becouse i stopped using my account many mounth ago, therefor i suddenly see that Pamono as agreed with me in the contract, that in my bank account i paid for another year,
i was upset and texted the pamono team and kinda complained about what happend (it was my own fault)
They returned the money with a credit nota and closed my account,
That is service beyond expectations!
So.
I would strongly advice both sellers and buyers to go to Pamono.eu and start trading! the Pamono team are really nice and effective!
happy shopping / Selling!
Chair is beautiful and is as described
Chair is beautiful and is as described. It was in much better shape then a similar chair on an auction site which sold for much more. Delivery was excellent. They kept me informed as to date and time it would be delivered. Courier was very nice and helpful in getting it into my apartment.
I put an offer in for an item 3 months…
I put an offer in for an item 3 months ago. The vendor reduced the price but not to the offer level so I didn’t purchase it. As it still hasn’t sold I put in another request for a further reduction. The vendor didn’t reply so had to follow up with pamono. Was told that the vendor had agreed and that I should follow the link provided. On first following the link the price had been put up to the original price prior to the discount 3 months ago, then reduced within half an hour to the same sale price again?! So no further discount. I explained the situation to pamono and how I thought there was game playing. The emails back supported the vendor and made no attempt to understand what I was saying. I have also noticed that now if you make an offer for anything you have to pay upfront! Time to stop using this website.
Great service at every step
We ordered a vintage Cassina sofa and chair set for delivery to Toronto Canada and had an excellent experience with Pamona at every step of the process. Customer service via email was prompt and professional from our initial inquiries to final delivery. The actual furniture was even nicer than in the photos and everything was extremely well packed for shipping.
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