Amazing customer service Opening a new venture and have used them in previous ventures and the is a reason I keep coming back .
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We met PanaEpos at a trade event and from first contact there was no pressure, just really good service. We went back and forth with the requirements and spec for a few months and had our insta... See more
We decided to install a new EPOS Till system in summer. From the first meeting with John we felt in safe hands. Installation was about 10 days from the first meeting and all was very swift and well or... See more
Company replied
Jason and John were great with our onboarding, and Bea has been an absolute hero, fantastic with ongoing back-office support. The back office is quite complicated (I can do the basics, but Bea is a... See more
Company replied
Company details
Information provided by various external sources
We are the UK's leading re-seller of Panasonic hardware solutions and a premier partner of ICRTouch software, with recognised high levels of after sales support. If you need a front of house system that supports your business, and uses that latest technology, call us now on 01692 404 949
Contact info
Epos House, Scottow Enterprise Park, NR10 5FB, Norwich, United Kingdom
- 01692 404949
- sales@panaepos.com
- www.panaepos.com
Bea is awesome 😎
This company is amazing! Bea is an absolute credit to them. She is always on hand to help and is so quick on the computer it’s unbelievable. There is nothing she doesn’t know how to do or to resolve. Please don’t ever leave Bea. It would be a huge loss for Panaepos.
Our till is so much easier to read and all the staff find it much better after Bea has put her personal touch on it
A great company with excellent aftercare
A great company with excellent aftercare.
We needed to replace our dated Till system at our Social Club and PanaEpos proved the right choice from the start. The speedy install and onsite training saw us up and running just before the Christmas break with all the Staff all competent in its use.
The aftercare is superb with any teething issues sorted over the phone straight away. I have attended a couple of training sessions at their site and I am now confident in using the system for stock control so a big thank you to Bea for her excellent training and patience. Highly recommend PanaEpos.
Fantastic Company
Can’t recommend PanaEpos and the team enough. I was dubious about changing systems but no regrets. The support is 1st class any problems are sorted quickly even on weekends the is someone on the end of the phone to help. I must also make a special mention to Bea who set my till up.

Reply from PanaEpos
Great customer service
Great customer service, quick update on the till, overall we are very happy to have PanaEpos on board. Keep it up guys !!

Reply from PanaEpos
Top notch company.
Good system, helpful and friendly people, nothing is too much trouble. We've been looking for a new till system for the pub for ages, and this is the only one we found that does the job we want.
In my opinion if you're looking for a hospitality ePOS system in East Anglia, you need look no further.

Reply from PanaEpos
Overall i am happy to recommend…
Overall i am happy to recommend PanaEpos. We started with new tills Ryan installed and was very clean & tidy. Bea is know the pub trade exceptionally well and is extremely helpfull, we have had amazing support and training

Reply from PanaEpos
Excellent service
Excellent service, always available if there’s a minor glitch
10/10 rating

Reply from PanaEpos
Right from the off
Right from the off with dealing with sales(Jason) through to programming with Bea,and the installation of the till system was so easy and a pleasure to deal with these guys! I have used so many different tills over the years in business but must say this was the most painless. Keep up the good work guys

Reply from PanaEpos
Highly recommended!
Highly recommended!
An excellent service from the team at Panaepos, they helped me greatly before the installation with our product file. The installation was painless, clean and tidy, and the engineers made sure we knew what was happening and were happy with the routing of cables and the positioning of equipment.
Since opening the level of service has been impossible to fault.

Reply from PanaEpos
Excellent service.
PanaEpos, have been efficient, professional and a pleasure to deal with they have recently installed a cash register in our restaurant. Excellent service. Thanks Jason, Max and Ewan.

Reply from PanaEpos
Superb Service
I was a put in a position where I had to replace my cash register system in the take away part of my business, unfortunately it was in the busiest part of the year. I therefore needed a reliable company,Panaepos was recommended to me, from the first phone call I have been very impressed.We initially had some minor issues which as always occur at weekends, thankfully someone was on the other end of the phone to rectify this.I would recommend this company 100%.
Mark Wilson
Fishers of Hunstanton

Reply from PanaEpos
PanaEpos certainly know their stuff
PanaEpos certainly know their stuff. They were quickly on hand to advise the best CCTV system for our requirements, they were thorough and efficient on the install. So impressed with the quality and service we will be adding to the system very soon.

Reply from PanaEpos
Good quality equipment at a reasonable…
Good quality equipment at a reasonable price with great customer service and quick delivery and installation needed a new till and was delivered next day with an offer of a temporary one in the meantime
Highly recommend.

Reply from PanaEpos
Outstanding
In an industry where high standards of customer service are imperative, our systems need to be monitored and maintained at the drop of a hat. Pana Epos has exceeded all our expectations and we are delighted to do business with them. Fantastic!

Reply from PanaEpos

Reply from PanaEpos
Great service offered 5 stars
Great service offered, quick response and easy to communicate with. Will continue to use for our business 5 stars

Reply from PanaEpos
PanaEpos are a fantastic company to do …
PanaEpos are a fantastic company to do work with. They are always on hand to help and guide us through any issues. Daniel in particular is brilliant helping our catering and retail staff with any questions and issues.
Would recommend PanaEpos to anyone looking for a new system.
The Team at The Cathedral St John The Baptist.

Reply from PanaEpos
Great Service from Daniel
Great Service from Daniel at PanaEpos and very professional to .

Reply from PanaEpos
Daniel at PanaEpos services for Jupe
Daniel at PanaEpos has always provided us with a first class efficient service. Dealing with tasks in a professional manner and ensuring the job is completed quickly and smoothly. Would recommend his service .

Reply from PanaEpos
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