This company use a name which looks like parcelforce so catch people who are trying to track parcels with that, and other companies. They require a payment of £1 through your debit card. I realised qu... See more
Company replied
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Scam website... Beware. I have reported them to everyone I can think of, including the government agency and Google. I didn't give Parelfound my proper email address, or any money but continue to get... See more
Company replied
I am have been a victim of this scam which is bad enough. However, having contacted Tesco Credit Card services and reported this activity which is clearly fraudulent their response was very poor. The... See more
Company replied
An absolutely shocking so-called service: they bombard you with useless stuff about your missing parcels sent to you via Parcelforce, and then demand payments to try again having abjectly failed to de... See more
Company replied
1.4
Bad
38 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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This is a scam
This is a scam. They don’t even send login details nor give information about their services. The just barely show you where your parcel is and the charge you for a month subscription with no prior notice.
SCAM SCAM SCAM
July 10, 2022
Unprompted review
Reply from Parcelfound
Hello Zaloren,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Absolute scammers !
Absolute scammers !! Offer nothing but the same as you can do yourself with a tracking number !!! Take £1 from your bank but then swipe £24.99 from your bank the next day for doing nothing!! Rip off !!
June 27, 2022
Unprompted review
Reply from Parcelfound
Hello Caron,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
I am have been a victim of this scam…Very Little Help from Tesco Credit Card Services
I am have been a victim of this scam which is bad enough. However, having contacted Tesco Credit Card services and reported this activity which is clearly fraudulent their response was very poor. They advised me that as I had willingly offered my details for the £1 services there is nothing they could not treat this as fraud. They will put a stop on the company, however if this company decides to change its name by one character / digit they cannot guarantee money will not be taken out of my account.
"Every little helps" and I am afraid Tesco Credit Card Services helped very little.
May 19, 2022
Unprompted review
Reply from Parcelfound
Hello Allan,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Gave it one star..because i couldent give none.
Gave it one star..because i couldent give it none.You pay a pound..then they try to take a bigger sum later on.My bank intercepted them thankfully.How they are not blocked I have no idea.Shameful.DO NOT GO THERE>
May 3, 2022
Unprompted review
Reply from Parcelfound
Hello Matilda,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
SCAM
SCAM! They charge you £1 to find your parcel and then each month another £24.90 includding the month you paid £1. Called them for refound but they wouldn't do it.
March 31, 2022
Unprompted review
Reply from Parcelfound
Hello Badea,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! I used their service once in December 2021. I didn't know I was signing up to a subscription. I realised this in January, went to the website, cancelled the subscription. They have continued to charge me £24.90 per month. I have written to them numerous times and called them numerous times - no reply. I have called my bank and now I'm calling the police.
March 7, 2022
Unprompted review
Reply from Parcelfound
Hello Linda,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Reply from Parcelfound
Hello Cosmin,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Total scam avoid at all costs else they…
Total scam avoid at all costs else they will take £24.90 every month.
February 6, 2022
Unprompted review
Reply from Parcelfound
Hello Richard,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
To all the people who use this company…
To all the people who use this company beware because they are not the most honest company out there sign up for £1 and they take £24.90 out off your bank account I whold not go near them company name is Parcel FOUND
January 24, 2022
Unprompted review
Reply from Parcelfound
Hello Stephen,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
This is a scam I only found out after a…
This is a scam I only found out after a month. They took 3 payments and I cancelled after the 1st month and they still took my money. Its a scam do not trust them.
January 23, 2022
Unprompted review
Reply from Parcelfound
Hello Lia,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
still charged me when cancelled
still charged my account even though i had cancelled!! have email comfirming cancellation so why do this?
January 17, 2022
Unprompted review
Reply from Parcelfound
Hello Jess,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Read the small print they will take a…
Read the small print they will take a £1 from you and then take 24.90 a month off you
+44 2 080 681 599 that's there customer service line
Good luck 🤞
December 14, 2021
Unprompted review
Reply from Parcelfound
Hello Connor,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Very poor customer services went to…
Very poor customer services went to bank and they had taken £24 out my bank after it stated it was only £1 to find my parcel so complained and asked for my money back and basically they said no as it stated I’d be charged that amount after 72 hrs but am sorry I definitely wouldn’t of payed that kind of cash just to track a parcel so heads up people read the small print as u don’t get any satisfaction from customer services
December 13, 2021
Unprompted review
Reply from Parcelfound
Hello Karen,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
The site said it found the parcel yet…
The site said it found the parcel yet it is still in the seller’s warehouse. Checked by typing scam after the website address and sure enough it is a complete scam. Always check the website address followed by scam or reviews to see the reviews etc.
October 29, 2021
Unprompted review
Reply from Parcelfound
Hello Darell,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Avoid at all cost
Avoid at all cost, it’s a scam, and so hard to cancel, I had to get my bank to intervene, the cancel form doesn’t work at all they gave me a right run around, and to top it all they didn’t even track my parcel,how sites like this are aloud to continue is beyond me, avoid at all cost
September 2, 2021
Unprompted review
Reply from Parcelfound
Hello John,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
Pay a £1 and loose £24.90 a month until you cancel
This is the real scam pay a £1 and later take £24.90 it unbelievable we still have these leaches living on this land the only answer I got from customer service is you should have read the terms and condition . The that gets you is trackerly that’s the name they use.
June 27, 2021
Unprompted review
Reply from Parcelfound
Hello Nev,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
This is a scam
This is a scam. Do not use! They offer to track a parcel for £1 but then take £24.90 out of your account every month. Then the contact form does not work to cancel and the login details do not work to check anything. Then when you call customer services, they say “well you should have cancelled”. I have now been told I’ve cancelled after 2nd phone call & 2 payments later, we shall see…
June 19, 2021
Unprompted review
Reply from Parcelfound
Hello Scott,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
This is a scam
This is a scam. It appears to be a re-badge of a company called Trackerly. See their reviews. Essentially they offer to track a parcel for £1 but then take £24.90 off your credit card every month.
January 13, 2021
Unprompted review
Reply from Parcelfound
Hello Alan,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by email at support@parcelfound.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely, the Parcelfound team
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