Bristol Airport Meet and Greet 

Bad service.
I will never use this service again.
I couldn't find my FM transmitter anymore when I returned. When I ask the guy where is the adapter He raised his shoulders and said He doesn't know and if I have any complaints to contact the company. The think was I really needed that adapter that night to charge my phone so I can use the map to get home.
The mats were full of mud. I don't know how but also I have a hole in the handle of the key. They didn't show any kind of ID when they pick the car I could give the car to anyone basically. Also don't look at the low price because you have to pay the sort car parking when you drop and when you collect the car in top of the already fee.

Nice experience overall. I have been put off by the bad reviews and I do not understand why the company has such a mediocre review.

Communication was great with Muhammad, he seems to be a really nice bloke. Went on holiday for 3 days, left my car with him and by the time I’ve landed the car was delivered safely. He even messaged me that day to ask what time was I arriving.

In my opinion the employees who work for this company are straightforward, fact which can disturb certain clients. I will leave my car with them again for sure. Reliable company and pleasant employees. 10/10

I don’t believe the terrible reviews and I wonder if these are even real. I dropped my car on Friday and Muhammad met me in the short stay car park, I saw the bad reviews I wasn’t sure what to expect and was quite concerned and questioned him. I needn’t have been. On arrival one of their members dropped my car off in the car park right on time and overall it was great. Don’t be put off by bad reviews and don’t believe everything you read.

absolutely appalling company avoid at all cost, like many of the reviewers I wish I had taken the time to look at the latest reviews and I too would have avoided them like the plague! we had to wait for one and a half hours for them to deem to return our car. They were rude and obnoxious and didn't give a damn that they had kept us waiting in the rain for all this time, needless to say we will never use them again.

Awful company . Car was filthy on return and waited over an hour to get car on return journey will never use again

The drop off was as expected but had to wait for over an hour for the car to be returned. Unreliable phone service as they kept cutting us off.
Will not use again.

Car came back the guy used my wire to charge his phone which he got out of centre console, drove to get my petrol to zero before dropping off and told me him and the gang left mud on my mat driving around. This was after waiting 45 minutes for car. Its meet you when we want and little in greeting. DO NOT USE!

Unreliable and unprofessional service will never use again. Waited nearly 2 hours for our car to be dropped back to us after arriving and nobody on the phone could help other than telling us they’ll be 15 minutes every time we called. When they finally dropped the car at 3:30am we were shocked to find that we had items from the car missing and when we called to complain, they hung up. Terrible service will never use again.

I have been scammed by support @ globalparkingmanagement services who take the fee for this company .
I cancelled my parking with meet and greet at Bristol Airport
I gave them two months notice so l thought plenty of time .l was meant to travel at the end of August
Please be careful when booking meet and greet at Bristol Airport.
Use Holiday extras

Absolutely awful, would not recommend to anyone.we were left waiting for an hour and 40 mins with no explanation as to where our car was.

Wish there was a no star option
Turned up late to pick up the car on our departure 16th June and driver did not give a dam
Took 28 calls to get through on our arrival back on the 27th June and then had to wait over an hour until 01.55 when the car turned up. Was told on the phone to make ourselves comfortable in the bud shelter whilst we waited!!
Emailed to discuss the service and was offered 30% off out next booking. Next booking l would not touch them with a barge pole. Totally unprofessional and basically they do not care, they take your money quick enough. Customer service 0!!

Daughter kept waiting for car to be delivered on return for nearly 2 hours in spite of being told 3 times it would be there shortly. Driver said no one wanted to drive car as dirty - working vehicle! Happy to take the money!
Poor customer/driver services

I wish I’d read all the reviews before we booked. This company is absolutely awful. We phoned after collecting our luggage and were told it would take 45-60 minutes as apparently there was an accident outside the airport - having checked google maps there didn’t appear to be any problems at all! We waited and waited and called 3 times and finally at 2.15am, 90 minutes after first calling the car arrived. The driver offered no apology and just shrugged and walked off. Dreadful service.
Do not use and stick with one of the on site or silver car park options.

The drop off was good, people met me on time, however I had to pay the £5 fee for them to exit , I do not think that was explained.
Collection was awful, had to wait 1 hr 15 mins, after calling 3 times, then needed to pay £5 exit fee, altogether not good. A badly run operation.

Drop off was ok ;but had to wait over an hour after phoning for the car to arrive back post holiday .....
dreadful service

Avoid at all costs. Only the small print tells you that there is an extra £5 for drop-off, and again for pick-up. On our return, we had to wait an hour for our car to be delivered back, and we were lucky, others had been waiting two hours. The car was filthy, and some damage to the paintwork. I have complained, but so far they have ignored me. Fortunately the mark polished out, so I cant be bothered to pursue them. I'd rather pay twice the price for a reputable, professional service

Worst meet and greet service anywhere. Young girl turned up, not in any kind of uniform to collect my car. She didn't give any ticket or receipt for collecting car.
On return I had to wait 45 minutes because they said that it was busy. This is at 2am where I'm sure that they are not that busy. When I eventually got a reply on phone it sounded like I'd just woke the person up.
Totally unprofessional because they had my flight details and knew when I would be arriving. This is not a meet and greet service, expect long delay and appalling service. Will never use again.

Waited almost an hour to get my car.
Won't be using them again.

When you book make sure you check the small print and add £10 to the cost shown as you have to pay £5 for a ticket in the Short stay car park when you your drop car off and when you pick it up.
Be prepared to wait upon return as the instructions are to call when you are in the bagge pick up area ,which we did, we were then told that we would have to wait 45 mins for the car to be brought back. This is the last thing you want when you have to travel home.
There didn't seem to be enough staff around as whilst we were there numerous people were dropping off cars but we didn't actually see any being moved to wherever they are parked.
Our car was covered in a lot of dust and mud so must obviously be parked somewhere rural.
My advise would be stick to the Silver zone and get proper customer service.

If I could give this company ZERO I would! The worst experience I have ever had with airport parking, scratch that.... with ANY COMPANY!!!

This is the email I sent to them but PLEASE DONT BOOK WITH THEM!!!

I has taken me a couple of weeks to calm down enough to be able to write this email of complaint.

I will list the events as they happened.

Firstly, I called the given number when we were 30 minutes from the airport. The person who responded was dismissive and kept call me 'love' which is very unprofessional.

I have booked 'Meet and Greet' parking at Bristol Airport many times in the past and instinctively went to the 'Meet and Greet' drop off car park - when no-one was there I called the number again to be told rather aggressively to go to the 'short stay car park'. Firstly, why am I having to pay more parking charges to go to the 'short stay car park' when I've paid for 'Meet and Greet' and secondly, why am I expected to drag my cases up from the short stay car park when I could have paid less and actually parked there?

I made it clear to the driver that my car records everything that the driver does, from speed, to cameras, to what they listen to on the radio. Then I asked him where my car was being kept, to which he replied in broken English that it would be at 'the other end of the car park'

I then tracked my car being taken out of the airport and some 13 miles away - I then checked the cameras and it was in what can only be described at a wasteland / tip - with a white car parked about 2 inches from it! I text the number and asked why my car was so far from the airport and that I expected my car to have the same charge when I got home. I got no response. I also checked on my car periodically throughout my 4 day break and it kept being unlocked, WHY? I had to keep locking it remotely using the Tesla App.

On arriving back into Bristol Airport I called the given number and asked to be met in the 'Meet and Greet' car park, only to be told it 'could take up to 45 minutes to get my car' I was outraged! Never have I ever experienced anything like this, it was the middle of the night, it was freezing cold, I was extremely tired and facing a very long drive home so to be told that I would have to wait that long was outrageous!

After 45 minutes had passed I called the number again and was told the car was on its way, now I knew that it wasn't because the Tesla cameras and app clearly showed the car in the waste ground, not moving, with no-one near it, so I told the man I spoke to that he wasn't being honest and that I expected my car ASAP. He then said it would be leaving in the next 2 minutes. I left it 10 minutes and called the number AGAIN, only to be told that the driver was getting in the car as we spoke, so I checked the App and there was no-one in or near the vehicle. By this time I was losing the will to live and was frozen waiting in the short stay car park as I'd been told to! He rang me back 5 minutes later and said that the Driver had 'been trying to open another Tesla with THE SAME REGISTRATION as mine' What the heck! I pointed out that the whole idea of a registration is that it is unique and that no one in the UK has the same registration as me, he laughed and said I was going to have to wait!

Throughout this that man on the phone was rude, dismissive, arrogant and outright lying!

Eventually, my car turned up 75 minutes later! This is absolutely unacceptable customer service and downright deceitful.

I have never experienced anything so badly organised and so terribly manned and to be told 'we're busy, so wait!' is outrageous. You knew my flight details and how many bookings you have for that flight and so it should be manned accordingly. The fact that you removed my car from where I was told, to a clearly insecure location and left it unlocked is just negligent - this car is worth 50,000 pounds for goodness sake.