Park Cameras Reviews 

18,191
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of their products, which often exceed expectations regarding condition and functionality. Many also highlight the prompt and well-packaged delivery, with items frequently arriving quickly and in excellent condition, making the overall purchasing process very smooth. Consumers frequently find the pricing competitive and appreciate the fair value offered for both new purchases and trade-ins, often receiving better offers than anticipated. The staff are consistently commended for being knowledgeable, helpful, and providing excellent advice, guiding customers through choices and ensuring a smooth experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the accurate descriptions and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency,... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair pricing for... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition of purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I decided to sell some OM System kit. Contacted Park Cameras who provided a speedy competitive quote. I agreed a sale, a DPD label was quickly provided and within 48 hours we had agreed a final cost a... See more

Company replied

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase - ordered a Canon EF 100-400 MK2 lens which was graded as “well used” however when it arrived I was amazed at how good the condition was. Park Cameras always give gr... See more

Company replied

Rated 5 out of 5 stars

Good experience with Park Cameras. I needed this particular lens as starting into photography and esp into astrophotography. The camera lens for my old Nikon D5000 was perfect. looks like new and ve... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,191)

1,376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend and would use again.

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies.

The services is fast and straight forward from quoting to receiving the item and sending out the payment.

Slight negative is that they stopped collection to Northern Ireland which I had to ship the item myself and made sure that the postage covered the cost of the item I'm sending which was a little costly.

The user account on the website needs improved as most times when I log in, I can't see any trade in items that have already been quoted so it wasn't easy to keep track of the status.

A quick email is usually enough to get an update but hopefully see these issues fixed in future.

July 10, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and feedback, as we are always looking for opportunities to improve our service.
Chris & Used team.

Rated 5 out of 5 stars

Best Price Offered. Excellent Service

I decided to sell my camera as it simply wasn’t getting the use it deserved. Before committing, I checked at least seven or eight different companies and obtained quotes from each. Park Cameras offered the best price by a clear margin.

I had a couple of questions before sending the camera, and when I called they answered within a few rings and were friendly, knowledgeable and very helpful. They arranged a tracked collection, and just two days after receiving the camera they completed their assessment and paid the money into my account by BACS.

The whole process was quick, straightforward and completely hassle-free. Best price, excellent communication and incredibly fast payment. I couldn’t have asked for a better experience.

Thank you so much. Highly recommended.

July 6, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Professional, quick

Hi, I have used Park Cameras for over the year now. They are very professional. I traded in my old camera and some lenses. I will buy from them again and I am looking forward to it.

July 6, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Shipped quickly

Shipped quickly. Exactly as described. Packed well all in recyclable packing.
First time ordering but I'll check next time I need photography things.
Much better product than what I was looking at on Amazon.

July 8, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Good deal on second hand Nikon D750

I was looking for a second used Nikon body D750, Park clearly explained that the lowest priced body had been fully tested, but the price reflected the condition of its body. In discussions with them it was clear as a engineer I would be able to reappear it , which I did successfully. It was a good paperchase deal. Alan Oxfordshire.

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Nikon Z 14-30 4S

Great buying experience with Park Cameras. Lens beautifully packaged for shipping. Using Park more and more.

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Just traded in my old Leica and Nikon…

Just traded in my old Leica and Nikon kit in, I have to say Park Cameras made the experience very simple and efficient. With total transparency, which was very reassuring. Very fair on there assessment, and prices given.
Well done Park Cameras, I look forward to doing business again.
Rob Sowerby

July 7, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I had to part exchange quite a bit of…

I had to part exchange quite a bit of camera gear for a new kit . Richard looked after me very well and patiently - quiet efficiency- thank you Richard

July 7, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. Will pass on your kind comments to Richard, he will be delighted to have been of help :-)
Chris & Used team.

Rated 5 out of 5 stars

5 stars as always

5 stars as always. What I wanted was in stock, price was very competitive and delivery as quick as I could possibly want

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

My lens arrived very quickly and is in…

My lens arrived very quickly and is in the condition I expected. This is my second time buying from them with this same experience.

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Service at its best

Simple to order, shipped and delivered exactly as stated. As it always is!

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

Excellent service from trade-in of…

Excellent service from trade-in of existing equipment to delivery of my new camera and accessories.
Kept informed of progress at all times and any queries were answered promptly, professionally and courteously.

May 26, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I am very pleased with the used…

I am very pleased with the used Fujifilm XF 16-50 lens I purchased from Park Cameras. The lens was listed on Camera Price Buster as “Like New” and at a great price. The lens I received was boxed and in “Mint” condition, with all caps and manual. I would have no hesitation in buying used equipment from Park Cameras again.

June 18, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Exceptional products

Exceptional products. Easy to choose from web site. Quick delivery. I bought the Hawk vantage 10x42 binoculars. Very impressed with them. Definitely recommend.

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Always a pleasure to buy used items.

I have purchased, quite a few used photographic items from Park Cameras over the years, and have been really pleased with descriptions, delivery, communication and packaging.

Would highly recommend.

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

'Only' bought a battery

'Only' bought a battery: but the fact is it's been unavailable for years and a second hand one was useless but now I'm able to use my camera again — much better than mobile phone!

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Item exactly as required

Item exactly as required, delivery ok. Would have benefitted from basic tracking but otherwise great.

July 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

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