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Parker Prestige Reviews 

1,079
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff members are extremely polite, knowledgeable, and helpful throughout the entire purchasing journey. Consumers appreciate the relaxed, pressure-free environment which makes buying a vehicle stress-free and straightforward. Some people were satisfied with the excellent after-sales support provided when handling minor vehicle adjustments. Buyers also noted that the cars matched their advertised descriptions perfectly and were delivered in immaculate condition. People often mention that the communication is prompt and transparent from the initial inquiry right through to handover. Reviewers strongly recommend this business for anyone looking for quality vehicles and reliable service.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, polite, and friendly approach... See more

Service

Clients share deep satisfaction with the service, praising the smooth transactions and helpful, professional... See more

Product

Reviewers highlight positive aspects of product quality, noting vehicles are presented in immaculate showroom... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth, stress-free, and enjoyable... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and lack of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a BMW Z4 from Parkers Prestige Limited in Richmond North Yorkshire. We dealt with Craig from start to finish with the transaction who was professional, polite and very frie... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,079)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service. Car was ready for test drive when I arrived and paperwork and tax etc sorted by the team.

May 21, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review and for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Landrover Discovery…

Purchased a high quality well priced Landrover Discovery from Tony. Car as described in excellent condition & low mileage. No high pressure selling as Tony knew listening to what a customer wants is the way to sell a car especially to me & have some good banter to suit. Bought plenty of cars over the years & I would defo recommend to check their cars out.

May 30, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear you’re happy with your Land Rover Discovery and that Tony made the experience relaxed, straightforward and enjoyable. We truly appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy the new car!

Rated 5 out of 5 stars

Fantastic to deal with from start to…

Fantastic to deal with from start to finish , we were looked after by Craig a lovely guy who couldn’t have been more helpful. All in all a very easy purchase! Thank you

May 30, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig looked after you so well and made the whole experience easy from start to finish. He’ll be pleased to know his help and support made such a positive impression.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent Dealership 10/10!

Impeccable service from first enquiry. Tony was the one who looked after me and has been super responsive from the start. The quality in cars match their service they are 10/10. Any concerns are rectified with no questions asked. Cars come with a fresh MOT & full 100% bill of health. Cannot recommend the lads at Parker Prestige enough. Will be returning my Range Rover Sport back to them on every due service. Excellent.

May 28, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an amazing review!

We’re delighted to hear Tony looked after you so well from the very first enquiry and that the service matched the quality of the car.

It’s fantastic to know you’re so happy with your Range Rover Sport and we truly appreciate your trust in us for future servicing as well. Thank you again for the recommendation!

Rated 5 out of 5 stars

Great service received from Jack

Great service received from Jack. Arranged to test drive car and said would more than likely take away on the day due to not being local. All went smoothly with great communication from him so purchase completed and we drove the car away, thank you for a great car buying experience.

May 14, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that Jack kept communication clear throughout the process. It’s great to know you were able to drive the car away the same day and had such a positive experience with us.

Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent service

Craig was extremely helpful and friendly, they even held the vehicle I wanted to buy as I couldn't travel to see it immediately. The vehicle was in fantastic condition and I would highly recommend them.

May 15, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig looked after you so well and that holding the vehicle helped make the process easier for you. It’s great to know the car lived up to expectations and was in fantastic condition.

Rated 5 out of 5 stars

Amazing Buying Experience

Amazing experience buying my new 2 Series from Prestige Cars. Craig sorted everything from start to finish and made the whole process super smooth and straightforward. Super happy with my new car and would definitely recommend.

May 2, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig made the whole process smooth and straightforward for you from start to finish. It’s great to know you’re so happy with your new 2 Series.

Enjoy the car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience with Parker Prestige

Great experience, fair price, took a deposit as I travelled from far to look at the vehicle and this was removed from the sale price.

Really happy with the car.

No issues and loving it.

Craig was really helpful and patient throughout the process.

I would recommend Parker Prestige to anyone in the market for a used luxury car.

May 4, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had such a great experience and that Craig was helpful and patient throughout the process. We always aim to make things as straightforward and fair as possible, especially for customers travelling long distances.

It’s great to know you’re loving the car too!

Rated 5 out of 5 stars

Jack Griffin was absolutely 1st class…

Jack Griffin was absolutely 1st class with me all the way from my initial enquiry to finalising the sale of my Jaguar F Pace. Nothing was too much trouble, he was extremely thorough, helpful and above all very knowledgeable about the car. Bought cars for over 40 years and quite simply, the best experience I have had, great bloke !!

May 20, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review!

We’re delighted to hear Jack provided such a first-class experience from start to finish and that his knowledge and attention to detail stood out throughout your purchase!

Thank you again for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Recently bought a car from Parker…

Recently bought a car from Parker Prestige, Tony liaised with me right from the beginning and provided excellent service. Really happy with the service from start to finish. Any queries was sorted proactively. Overall a great experience and I’d definitely recommend.

May 9, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear Tony looked after you so well from the very beginning and that everything was handled proactively throughout the process. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Brilliant service staff amazingly…

Brilliant service staff amazingly helpful smoothest process around

May 15, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

Thank you for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Bought a jaguar xe off Parker prestige …

Bought a jaguar xe off Parker prestige and the salesman who sold the car to me was jack griffin jack seemed very honest and polite new all about the car definitely buy another one off him 5 stars well done jack 👏

May 8, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Jack looked after you so well and that his knowledge and honest approach made the experience a positive one! We really appreciate the 5 stars and look forward to helping you again in the future! 🚗👏

Rated 5 out of 5 stars

Parker Prestige has got brilliant…

Parker Prestige has got brilliant people that help you every stage in getting your new car, regardless of your locality. Craig was my contact person and he made me feel part of the Parker Prestige family and I am sure I will enjoy my new car. Thank you Craig, thank you Parker Prestige.

May 6, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a lovely review!

We’re delighted to hear Craig made you feel so welcome and supported throughout the whole process, regardless of distance. Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience working with Tony

Good experience working with Tony for our new car. We had to do much of the sale remotely due to relocating back to the UK and travel. The team was very responsive and available. Car so far has been fantastic with no issues. Would highly recommend.
They even went above and beyond in holding the car for us while travelling and staying open a bit later so we could pick up. Thank you team

May 1, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic review!

We’re delighted to hear Tony and the team were able to make the process smooth and convenient for you. It’s brilliant to hear the car has been fantastic so far, and we truly appreciate your recommendation. Thank you again for choosing Parker Prestige, and enjoy your new car! 🚗

Rated 5 out of 5 stars

We recently purchased a car from Parker…

We recently purchased a car from Parker Prestige and Nathan was able to answer the questions we had throughout the process. We also managed to agree on a deal that worked for us, and overall the experience was straightforward.

April 23, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Nathan was able to help throughout the process and answer all your questions. It’s great to know you were happy with the deal and that everything felt straightforward from start to finish.

Rated 5 out of 5 stars

Delt with a fella could jack was spot…

Delt with a fella could jack was spot on very polite and kind didn’t feel forced in anyway to purchase the car and was patient definitely recommend getting a car from this place 👍🏼

May 11, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear Jack looked after you so well and made the experience relaxed and pressure-free!

Enjoy your new car, and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Yorkshire quality and service

Great service from “Gary” Everything was as promised and the hospitality and service was second to none
Would recommend Parker Prestige for quality vehicles

May 4, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear everything was exactly as promised and that you enjoyed the hospitality and service from the team. We really appreciate your recommendation and hope you enjoy your new car. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience

Great experience.
Emailed Parker prestige Sunday night and by Thursday 10am car was delivered. Tony was really helpful from start to finish.
Thanks again.

May 4, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Jack was really helpful and was clear…

Jack was really helpful and was clear at each stage of the process - even answering questions on his day off

April 18, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Jack kept everything clear and was so helpful throughout — even going the extra mile to answer questions on his day off.

Rated 5 out of 5 stars

BMW X5

I bought my car through Jack who works at Parker prestige and it couldn’t of been an easier process then it was whilst I was working offshore he was sending me updates of the cars progress and videos to show work had been done and work that was to be carried out, jack was very helpful with the full process and couldn’t fault him in any way whilst selling me the car. Seemed like a very nice genuine bloke which always helps when buying a car. Top marks!

April 28, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear Jack made the whole process so easy for you, especially while you were offshore. Keeping you updated with videos and clear communication is exactly the level of service we aim to provide.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

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