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Parker Prestige Reviews 

1,079
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff members are extremely polite, knowledgeable, and helpful throughout the entire purchasing journey. Consumers appreciate the relaxed, pressure-free environment which makes buying a vehicle stress-free and straightforward. Some people were satisfied with the excellent after-sales support provided when handling minor vehicle adjustments. Buyers also noted that the cars matched their advertised descriptions perfectly and were delivered in immaculate condition. People often mention that the communication is prompt and transparent from the initial inquiry right through to handover. Reviewers strongly recommend this business for anyone looking for quality vehicles and reliable service.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, polite, and friendly approach... See more

Service

Clients share deep satisfaction with the service, praising the smooth transactions and helpful, professional... See more

Product

Reviewers highlight positive aspects of product quality, noting vehicles are presented in immaculate showroom... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth, stress-free, and enjoyable... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and lack of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a BMW Z4 from Parkers Prestige Limited in Richmond North Yorkshire. We dealt with Craig from start to finish with the transaction who was professional, polite and very frie... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,079)

296 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, big thanks to Craig and Sam for an absolutely seamless finance and handover arrangement. I will be back. 10/10

January 30, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your excellent feedback.

We’re really pleased to hear you had such a smooth experience and that the finance and handover process was seamless.
Thank you for the 10/10 rating. We look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

i never thought I would commit and pay…

i never thought I would commit and pay (well £500) for a car i had never touched nor driven. But this is the modern way and Parker Prestige have focussed and developed their business plan to operate very effectively in this new market. Of course it does rely on slick marketing but more importantly on choosing the right cars and excellent customer service. I travelled 300 miles to collect the car I had chosen and I was delighted as i drove away.

January 29, 2026
Unprompted review
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Reply from Parker Prestige

It’s great to hear that everything lived up to expectations when you arrived. We put a lot of focus into selecting the right cars and backing that up with clear communication and strong customer service, so it’s rewarding to know that came through.

Thank you for travelling such a distance to collect your car, and we’re delighted you drove away happy. We hope you enjoy many miles ahead and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Brilliant place to get a car

I dealt with Craig and he was absolutely brilliant. The car was beautiful and the service I have received has been amazing. Can’t recommend them highly enough.

January 23, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your kind words.

It’s great to hear that Craig looked after you so well and that you were pleased with both the car and the level of service you received. We’ll be sure to pass your feedback on to him.

Rated 5 out of 5 stars

From the very beginning to the final…

From the very beginning to the final stage, they took excellent care of everything. They are a friendly, professional, and trustworthy team who were extremely helpful. I traveled more than 4 hours from Slough to Parker Prestige, and it was absolutely worth it. They delivered my vehicle exactly as advertised, complete and in perfect condition. I would like to thank them very much.

January 29, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear that you felt well looked after from start to finish and that the journey was worthwhile. Delivering vehicles exactly as described and in perfect condition is something we take great pride in, so it’s great to know this met your expectations.

Thank you again for choosing Parker Prestige.

Rated 5 out of 5 stars

Recently bought a car from here and can’t recommend them highly enough

Recently bought a car from here and the whole experience was so easy. Enquired about the car on the Friday and agreed a part exchange price for my car. Made an appointment for 10am on the Saturday and drove off with my new car 40 minutes later including a test drive, absolutely seamless. Our sales guy was Craig and honestly he couldn’t have made the whole experience any easier, the best car buying experience I’ve ever had.

January 31, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review.

We’re really pleased to hear how smooth and efficient the whole process was for you, especially getting everything agreed and completed so quickly. That’s exactly the experience we aim to provide.

Rated 5 out of 5 stars

Excellent overall service

Excellent overall service! I received a ‘fair’ part exchange against a newer car & was dealt with by Tony , a no-nonsense speaking nice guy . Many traders will not entertain an issue after driving off the forecourt however a minor issue with a paint defect was dealt with professionally & fairly by Tony & the team when not really obligated to do so . In a nutshell , if you want to purchase from a trusted dealer, go with these guys.!

February 4, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you were happy with the overall service, the part exchange, and the straightforward approach Tony provided. Looking after our customers properly, even after the car has left the forecourt, is something we take very seriously!

Thank you for choosing Parker Prestige, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

A Smooth Car Purchase

I am very happy with my car purchase from Parker Prestige. The BMW X3 was accurately described on Autotrader, and Craig answered my questions promptly about its condition and features. We felt very welcome when we visited Richmond to pick up the car. A couple of minor blemishes were quickly dealt with, and we are delighted with the car. The whole process was conducted professionally and in a friendly manner. I will certainly be looking at Parker Prestige’s stock when I am considering the replacement of my other car.

December 29, 2025
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re very happy with your BMW X3 and that it was exactly as described. It’s great to know Craig was able to answer your questions promptly and that you felt welcome when visiting us in Richmond. We look forward to welcoming you back when the time comes to replace your other car.

Rated 5 out of 5 stars

I've recently bought a pristine Audi A5…

I've recently bought a pristine Audi A5 from Parker Prestige, the car was exceptionally well presented and the service from Tony was fantastic, a true gent and super helpful. It is clear from all of the 5 star reviews they offer a great service and when you visit the showroom you can see they have the best of the best stock.

January 24, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you’re happy with your Audi A5 and that Tony provided such fantastic service. We appreciate that you chose us to buy your new car from, and hope you enjoy it. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Thank you to Craig and the team for an…

Thank you to Craig and the team for an efficient, friendly and positive buying experience. Would highly recommend Parker Prestige.

January 31, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig and the team provided you with an efficient, friendly and positive buying experience. We hope you’re enjoying your new car, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Mercedes A-Class A35 AMG

I recently purchased an A35 from Parker Prestige, the whole purchase was so smooth and Jack was amazing throughout! Would definitely reccomend the dealership to anyone - we travelled over 200 miles and would do it again in a heartbeat! Thank you so much for everything!

January 10, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear the whole purchase process was smooth and that Jack looked after you so well throughout. Travelling over 200 miles is a big commitment, so it means a lot to know it was worthwhile and that you’d happily do it again.

Rated 5 out of 5 stars

BMW X5 3.0L M sport x drive

Nathan and the team were amazing and so professional. Delivered the x5 to my house bang on time and is exactly how they said it was, immaculate and looks amazing. Would highly recommend this garage to everyone. Will definitely go back when I fancy a change.

February 1, 2026
Unprompted review
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Reply from Parker Prestige

It’s great to know you were pleased with the condition of the vehicle and the overall service.

Thank you for your recommendation! We look forward to welcoming you back when the time comes for your next car.

Rated 5 out of 5 stars

Excellent service

Excellent service from Tony. Car is in immaculate condition. This is the 2nd car I have had from Parkers and they are always a pleasure to deal with.

January 30, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your continued support and for taking the time to leave such a great review. We’re delighted to hear that Tony once again provided excellent service and that you’re pleased with the immaculate condition of your car. It means a great deal to us that you’ve chosen Parker Prestige for a second time.

Rated 5 out of 5 stars

Unbelievable service from Parker Prestige!

Had the pleasure of Tony helping me out , with purchasing new BWM , and his help was absolutely above and beyond, I couldn’t fault the service from him and the rest of the guys at Parker prestige.
Loverly people and a real attention to detail.
Will be using Parker Prestige again !
Thanks Tony !

January 29, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear that Tony went above and beyond to help you with your BMW purchase and that you were pleased with the service from both him and the wider team.

Thank you for choosing Parker Prestige. We really appreciate your trust and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Parker Prestige

Both jack and Craig were amazing guys to deal with from the initial email to handover
I traveled 660 miles round trip as they met all my expectations and all the paperwork was done prior to me arriving.
The whole experience was 2nd to none and if they have another car I’m interested in would travel the distance and time again they were that good, not forgetting my purchase
We’ll done and thank you

January 24, 2026
Unprompted review
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Reply from Parker Prestige

We’re truly delighted to hear that Jack and Craig made the whole process so smooth from initial enquiry through to handover, and that everything was prepared for you ahead of your arrival. Making a 660-mile round trip is no small commitment, so it means a great deal to know we met your expectations and that the experience was worth the journey.

Rated 5 out of 5 stars

I had a great experience with them

I had a great experience with them. They were very transparent, no messing about and kept it professional. We dealt with Tony from start to finish and he wasn’t a pushy salesman and went straight to the facts and figures and we got the deal done with no issues. I’d highly recommend them

January 28, 2026
Unprompted review
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Reply from Parker Prestige

We’re pleased to hear that your experience was transparent, professional, and straightforward, and that Tony was able to guide you through everything clearly and without pressure. Thank you for your recommendation and for choosing Parker Prestige.

Rated 5 out of 5 stars

We Recently bought a Range Rover from…

We Recently bought a Range Rover from Parker prestige with the help from Tony,

really quick & smooth service. Sorted everything for us & has been a great help after sales making sure we are happy with our purchase. Highly recommend!

January 9, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a great review.

We’re delighted to hear that your Range Rover purchase was quick and smooth, and that Tony looked after you so well both during and after the sale. Providing strong aftersales support is just as important to us as the buying experience itself!

Rated 5 out of 5 stars

Fantastic experience love my Mercedes…

Fantastic experience love my Mercedes amg A35! Jack was professional, friendly and extremely helpful, look forward to using Parker Prestige again in the future! Thanks for everything!

January 17, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We’re delighted to hear you’re loving your Mercedes-AMG A35 and that Jack made the experience so positive from start to finish.

Rated 5 out of 5 stars

Great experience

Great experience. Overall, deal was complete with minimal effort. As being miles away jack was super supportive with any questions and videos of the car. Guys at the unit are super friendly and made everything easy.
Thanks again Jack for your help ‘n

January 12, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear that everything was completed with minimal effort and that Jack was able to support you so well from a distance with videos and clear communication. It’s also great to know the team made you feel welcome and kept the process easy and straightforward.

Thanks again for choosing Parker Prestige!

Rated 5 out of 5 stars

First class

Excellent experience from start to finish. Fair trade in deal, car delivered exactly as described and when they said they would. Tony was extremely helpful with everything from V5C to swapping private plates. Highly recommended.

January 14, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your recommendation and for choosing Parker Prestige. We hope you enjoy your new car and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Purchased a M3 competition from Tony…

Purchased a M3 competition from Tony and the team at Parker Prestige.
Overall a great experience from start to finish and would 100% recommend any potential purchaser to pay them a visit as they have a great selection of cars at all price points. 😊

January 24, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had such a positive experience purchasing your M3 Competition and that Tony and the team looked after you so well from start to finish. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future.

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