Parkfield Supplies Reviews 

1,234
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the items, noting they are well-made, comfortable, and fit their devices perfectly. People also appreciate the exceptional customer support, noting that the team offers helpful communication and quick assistance throughout the purchasing process. However, some people mentioned that shipping took longer than expected or that tracking numbers failed to provide proper details. A few reviewers also experienced frustrating delivery delays, occasionally receiving incorrect items or finding the packaging unexpected. Some consumers felt that certain products were made from lower quality materials than anticipated.

What people talk about most

Product

People report positive experiences with product, noting that items arrive well packaged and match their... See more

Quality

Clients share positive opinions on quality, consistently highlighting well-made products and items that match... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising the prompt shipping, smooth... See more

Order

Customers had ambiguous experiences with order processes. While many reviewers praised the easy ordering,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent and attentive support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rainbow steel mesh band is much more comfortable than the silicone band provided with Samsung Smart Watch. However, a small instruction sheet in the pkge would've helped as it was very magnetic.

Rated 4 out of 5 stars

The one that just closes with snap magnets. It is very well made, only complaint is when I fill it up with my credit cards it will not stay closed, so I only fill one size with cards, hopefully it wil... See more

Rated 4 out of 5 stars

Quick shipping. The clasps are secure and handy. The colours were ok. I bought a green and blue, one was as expected, the blue was lighter than envisioned and shows marks up on it. As the band folds b... See more

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(1,234)

178 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible service and can't even tell…

Terrible service and can't even tell you the quality of the product because it still has not arrived and I ordered it almost a month ago...I will never order form this company again

November 19, 2025
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

We’re very sorry for the delay and the frustration this caused, especially during such a busy time of year.

I've looked into this and can see that the order was delivered well outside our usual delivery timeframe

We understand how disappointing this is and apologise that the experience fell short of expectations.

We have contacted you to make this right but have no received any response. If there’s anything further we can help with, please contact our support team and we’ll be happy to assist.

hello@parkfieldsupplies.com

Thanks
Sara

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Rated 1 out of 5 stars

Waiting for 2 weeks and still no update…

Waiting for 2 weeks and still no update about my order...

December 24, 2025
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

As no order number or contact details were provided with the review, we’re unable to locate your order.

We requested further information via Trustpilot so we could investigate, but you did not respond.

If you have an active order and are experiencing an issue, please contact our support team directly with your order details so we can look into this and assist you promptly.

hello@parkfieldsupplies.com

Thanks
Sara

Rated 2 out of 5 stars

A case for a S25

A case for a S25. Just the design I wanted with a card holder and kick stand. Unfortunately the case is made out of very cheap low quality brittle plastic. I would have paid more for quality materials, but now feel as if I completely over paid for cheap plastic. Such a shame and wasted opportunity.

December 10, 2025
Unprompted review
Rated 3 out of 5 stars

I purchased the Shockproof Wallet Case…

-UPDATE-
12/17/2025) I am updating the below review because while it is still true what is typed below....they do have amazing customer service..every time I reach out to them to let them know their product has broken they ship out a new product free of charge. They have done this twice now. Ive updated my review from a 1 star to a 3 star because the product seems to be fragile and not long lasting but they will replace it everytime so that is nice of them to do. I do appreciate that at least. Please note My experience with this company is the Shockproof Wallet Case for the Samsung Galaxy S only. Ive purchased no other products for this company.

-update END-

I purchased the Shockproof Wallet Case for the Samsung Galaxy S on in February 2025. I purchased four of them. I purchased them in batches of four because I know the hinge on the flap that keeps your cards in will break. 10 months from the date of purchase the hinge broke. I am sick of the low quality of this company's products. Clearly their products are cheaply designed (plastic not metal) and are designed to break to encourage repeat buying. Do not buy from this company.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Item hasn't been shipped yet after 9…

Item hasn't been shipped yet after 9 days. I ordered a present for my niece. Purchased the order almost 2 weeks in advance. Today is the 9th day since I placed my order. Tracking shows that it hasn't been shipped yet. Feels bad, I am not happy. Sunday is the birthday and I am afraid that I need to go without a present.

I do get that shipments can be delayed, but come on, 9 days and not even shipping it... poor service.

November 19, 2025
Unprompted review
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Rated 4 out of 5 stars

Watch Strap

Updated review: I purchased a watch strap from Parkfield Supplies. I wasn't happy with the quality. They communicated promptly and kindly offered me an immediate refund.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I received my item (a rose gold watch…

I received my item (a rose gold watch magnetic watch strap for my samsung watch 4) as promised and it looks even better in person. It took about 7 days to arrive which was ok. The tracking number never worked for me but I received my item so its all good.

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

This is my frst time getting ,a case…

This is my frst time getting ,a case from parkfield supplier ,i purchased it is gift to my wife and 100% satisfied. I was order rong size but they change right size with out return wrong case .the customer sport
they have..
፦customer handling
፦solve problems
፦time management
፦product quality
፦reasonable price
፦save delivery system
so parkfield they follow all this ,i wont to recommend to my family and frends
i wont to give you excellent and 5/5
Thank you sara...

July 28, 2025
Unprompted review
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Rated 1 out of 5 stars

I made the mistake of ordering from…

I made the mistake of ordering from this company.
They lie about having the products in stock and give you a fake tracking number.
Trying to get an honest answer from then is impossible.
I wish there was a way to have them shutdown for un fair practices.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

GOODS ARE MADE IN CHINA NOT UK.

GOODS ARE MADE IN CHINA NOT UK.
This company presents itself as a U.K. based company. There is nowhere on their website where it states the goods are not only made in China but they will be shipped to you directly from China!
Had I wanted to buy goods directly from China (at half the price I paid) I would have done so (as I have done many, many times - think T**u).
There is nothing wrong with the products I received, they are good quality. The point is, this company hides the fact their products are coming from China.

September 12, 2024
Unprompted review
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Rated 3 out of 5 stars

Shipping took forever

Shipping took forever, but the product is nice. The metal case makes it heavy, but with the foam back it connects to magnet easily & holds well on magnetic

March 18, 2025
Unprompted review

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