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Didn’t receive item from end December. They said they’d send a replacement. Haven’t received that either. I emailed to let them know that I still have not received either but they didn’t reply…..
I've ordered on 2 occasions and both times the set i received was well made and beautiful. yes it took a long time to arrive but is handmade and is clearly advised on the site
Aweful service.
35 days and still waiting for a dog collar. Took money straight away and do not respond to emails or answer their phones.
I ordered a collar over a week ago and the order hasn't even been dispatched yet. It just says order accepted.
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