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Rated 1 out of 5 stars

Bull shit and useless service, instead of making all transactions from Paytm their declining my request to use Postpaid service. I wud'nt recommend anyone to use ur services, Thankz very much for the... See more

Rated 1 out of 5 stars

Very worst experience. No customer support. No one in paytm is worried about customers. No one taking calls. I requested through mail also regarding my paytm issue.But no response. Please dont use thi... See more

Rated 1 out of 5 stars

It's a fraud company.....It's employees are also fraud....after achieving target they don't resolve your problem. Paytm sound box and All in one machine is a total scam....they deduct money from it w... See more

Rated 1 out of 5 stars

Paytm deducted my money as convenience fee. I am not using payment for long.many times I complaint about transaction they raise ticket without solving issue they show my complaint has been solved. Ye... See more

1.2

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TrustScore 1 out of 5

170 reviews

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1.2

All reviews

(170)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst Customer Service

My Paytm Payments Bank account no.919867735082 has been blocked stating fraudulent transaction of Rs.1109/-. For the same I have already sent atleast 20 mails, spoke at Customer Service for more than 50 times, on their chat box atleast 30 conversation, but all in vain. Now that my account is blocked I cannot use my funds of Rs.41000/- lying in my account. I stay in Mumbai now they ask me to visit Gujarat to a different State altogether get a NOC from the police station and submit it to them. In all my mails it is already marked CC to Gujarat CIC and CC to Police Station Ahmedabad. But all my efforts have gone waste. NICE WAY OF FOOLING PEOPLE & USING PEOPLE'S FUNDS. Hope someone will reply back showing some sincere efforts to refund my money soon. Please help

November 3, 2023
Unprompted review
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Rated 1 out of 5 stars

Paytm is the worst brand since they…

Paytm is the worst brand since they will never honour the promised CashBacks on various sites, such as Zomoto etc. They have world's worst customer helpline which doesn't have a Live support. Recorded options are so limited that so you will never be able to chose option for your issue. Even if you select an option, you will just get a SMS which will result in Nothing for weeks or months ! Even Zomoto is also responsible for offering Paytm Cashback offers and then not helping you for not getting any response from Paytm. Fake.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience on mobile recharge

Hi am bibin writing this mail to regarding i have done the recharge of 395 on 30 Oct 2023 still the recharge was not successful processed to my mobile . Last 2 days onwards am following up regarding this to mobile service provider and their reply as they wont receive the money on bank to their account i dont what service doing on paytm. I want that money back or please do the recharge i have all the proof of tranasction i made
References id is 330352460306

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

Scamful paytm

When you try to login they send a link in SMS. But mostly that won’t work. If you try 3 times and all three times if it fails it closes your log in for next 24 hours. If you get in highway and need to charge your fast tag the only way is Paytm. That also now blocked and you are stuck in highway for next 24 hours. I think there is a big scam going on by giving these Paytm, fast tag link.

July 20, 2023
Unprompted review
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Rated 1 out of 5 stars

Paytm is Theif, big scammer

I received a gift voucher worth rs. 1000 after redeeming the code. I didn't received in my wallet. Again i got worth rs.200/- voucher. The same scam happened with me. I made many complaints. there is no response from them. they stole my Money. just like they listed their IPO in share market on 100 times more Value. after that their price of share came on "AUKAT"...Frauduster

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

Junk App no customer care

Junk App no customer care. Paytm is junk app and no customer care. We at Shiva Realty and Katemodel consultants had been using it for. Yesterday we recharged mobile for 265. Today it blocked our account and there is no customer care. Better use phonepe and Gpay.

June 24, 2023
Unprompted review
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Rated 1 out of 5 stars

No help center, no call pick up, no valid contact detail

I am seriously dissappointed with their service. There is no help center to even recieve a call and let us complaint about any transaction. I am not going to use them ever and warn others that if you are still using it, continue at your own risk because they will never ever help you nor you will ever be able to get their contact detail. They know how to take money but don't know how to support customer. If not for the PM, they are illiterate in business and don't know how to extend customer support.

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

Hi everybody ,please Don't use paytm…

Hi everybody ,please Don't use paytm .why iam saying this because a big scam is happened to me ..on 26th of May I have ordered dryfruits in one website.My amount got Debited through paytm but after some time the page was unavailable.Nextday on 27th one of the paytm customer care Fraud called me and said we will Refund your money 587rs but its not true after half an hour I got a msg that 44000 rs Debited from my account immediately I have called the fraud it's not reachable.till iam trying so many times mobile is switched off...Worst paytm .I don't want to give 1 star also...

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience for buying ipl tickets…

Worst experience for buying ipl tickets for tomorrow. Charged 647 rs. Extra as a conveyance fees for my tickets of 8000 rs. And still have to go personally to collect my ticket. I request them to refund my charges as i will go and write all bad reviews for it so that people get aware and will think twice before making any transaction

May 25, 2023
Unprompted review
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Rated 1 out of 5 stars

I'm a registered Paytm Merchant…

I'm a registered Paytm Business merchant . They've kept all my earnings of the month that i've earned by hardwork and they are not transferring it to my bank account. I've tried to reach them a lot of times, actually a whole month. I never received any answer , never received my money. I advice not to run your business with Paytm. Choose any company that you've never heard of before, but not Paytm.

April 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Did two transactions on 25 Feb from…

Did two transactions on 25 Feb from bank Rupay card to client through Paytm
Neither fund transferred to my client nor returned back to my bank
Although recd SMS from Paytm that fund will return back to my bank but it doesn't so far.
Even repeated complaint to Paytm authority no action taken far

February 25, 2023
Unprompted review
Rated 1 out of 5 stars

Highly unprofessional

Highly unprofessional, All the people at the front desk(customer care nos.), don't know anything apart from 2-3 scripted lines. Everything is passed on to the so-called back-end team, which is unreachable and keeps on prolonging the matter for months.

January 11, 2023
Unprompted review

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