Peach Guitars Limited Reviews 

3,393
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful, welcoming, and friendly staff members who provide expert guidance and ensure a wonderful visit. Consumers also note that the instruments are expertly adjusted, beautifully packaged, and arrive in immaculate condition ready to play. Though some customers encountered minor product issues, the dedicated team resolved everything smoothly and professionally without any hassle. People shopping online also deeply appreciate that individual photographs of actual items are displayed rather than generic stock pictures. Visitors additionally highlight the incredible selection available in the showroom and the relaxing, pressure-free atmosphere provided throughout.

What people talk about most

Product

Users describe positive interactions with product, highlighting that instruments arrive safely and ready to... See more

Staff

Customers had positive experiences with staff, highlighting their warm hospitality, welcoming attitude, and... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and expertise of the staff. Many... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with the stunning... See more

User experience

Reviewers highlight positive aspects of user_experience, describing an amazing and hassle-free purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service from Oliver at Peach Guitars has been exceptional for me. Firstly, to connect with sales where I was offered a sensible trade in price for the guitar I brought in, and then to connec... See more

Rated 5 out of 5 stars

Great company to deal with. Brilliant level of communication. Completely hassle free online purchase and delivery. I bought a Jackson American Series Soloist SL3 in slime green and Jeff and his team s... See more

Rated 5 out of 5 stars

Second visit yesterday. It's like walking into a guitar cathedral - every time! Awesome. We were met with the impressive 'Peach' hospitality and warmth. We talked about amplification systems with Ala... See more

Rated 5 out of 5 stars

I recently took my 18 year old Les Paul guitar to Peach for a setup and, potentially, a Plek machine assessment. The work was done expertly and with the utmost care, professionalism and respect f... See more


Company details

  1. Musical Instrument Store
  2. Hobby Store
  3. Music Store

Written by the company

One of the UK's most successful guitar shops with a comprehensive selection of Electric guitars, Acoustic guitars, Bass guitars, amplification, effects and accessories. At this point we have the largest selection of guitars that can be found anywhere in the UK. We are known for and specialise in high end gear, but we have hand selected lines to suit any budget from starters to the best that money can buy.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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5.0

All reviews

(3,393)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s all about the set up and the service, and that’s where Peach excels

I have bought 3 guitars from Peach and what makes the difference is the time and care they take to set them up before they leave the shop. Having a guitar you can just take out of the case and play, that doesn’t need to be sent to a guitar tech to be set up, is a surprisingly rare, valuable and welcome experience. Add to that great customer service, competitive pricing and shipping, and that’s why I keep coming back.

June 12, 2026
Unprompted review
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Rated 5 out of 5 stars

What a Fabulous Company

What a Fabulous Company! The Staff are so welcoming, experienced and thoughtful. In my 45 years as a Guitarist I have never come across such an impressive outlet for the musician. Every purchase from the company has been exemplary in quality and service and I for one will continue to be a customer. Without the slightest hesitation I continually recommend Peaches to my many colleagues and friends.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Best Guitar shop ever

Best Guitar shop ever. Got my trinity of Suhrs from Peach, topped off with a custom standard. More mojo than anything I have played when I got home into my "Lab" - exceeded all expectations. Many thanks to Dermot and Alan, as always. Support this shop, it's the best. Look after it :)

Scottg

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Peach Guitars are Peachy! 🫡

Buying guitars and gear online can sometimes be fraught with anxiety BUT when you are dealing with a company like Peach Guitars it’s of little worry at all.

I would also like to thank Toby the assistant manager who personally handled my guitar order and got it to me in a fast and well packed delivery 🚚.

So my new Eastman T486 semi electric in the eye catching GoldBurst finish is a great guitar and the stock Peach has of Eastman is the best I have seen in the UK.

Thanks to all the team at Peach especially Toby and will definitely be back for more Eastman guitars 🎸.

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Purchased multiple items

Purchased multiple items including a guitar. Was served by Dermot. Exceptional service and very helpful.
Will definitely use Peach guitars again. Massive stock and easy viewing

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Best of the best buying experiences

I have bought 3 high end guitars and an amp from Peach Guitars over the last couple of years and every time the buying experience is fantastic. I never feel rushed when trying out many guitars and never pressured into a decision. On previous occasions I have been looked after by Jeff and last week by Jerry. I was trying out some HSS S types (Anderson, Suhr, Tyler, Xotic) all set up in a private room ready for when I arrived. Jerry popped in once in a while to see how I was getting on. We talked through what I liked/disliked about each guitar. Whilst they are all fantastic guitars Jerry could see none of them were saying "buy me" to me. Jerry listed to my feedback then suggested a guitar and brand that was not on my radar at all. The Novo Idris. He brought me one and it felt like my guitar. I loved it instantly. Sound and feel. Having decided I was going to buy it Jerry said their tech could alter the set up before I take it away if I wanted anything changed. They lowered the action for me. I left the shop with that guitar and has been hard to put it down since. Great shop, great staff, great guitar, amazing experience. Highly recommend. Thank you Jerry, Jeff and Team Peach. Raj.x

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best guitar shop in the UK

Best guitar shop in the UK! I booked an appointment with Jeff via email last minute and he booked me in with no fuss. The staff were super friendly and attentive from the get go. Got a private room with some selected guitars and Glenn gave me some great advice and was so helpful as I’m a new player. I won’t be using anyone else from now on. I’d recommend visiting them no matter where you live and you won’t be disappointed. Thank you peach guitars 🎸

May 17, 2026
Unprompted review
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Rated 5 out of 5 stars

What a cracking store this is

What a cracking store this is! Visited Colchester with my son to buy an acoustic for his birthday. The staff were great; particularly Dermot who made my son feel very welcome and important. Even let him play a rather expensive Ibenez just so he could say he’d played one!

Left with a beautiful Sigma mahogany acoustic for his 15th birthday.

Great service, great price and can’t wait to go back.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great friendly in store help for a beginner

Just bought 2 guitars today from the store. I am a beginning having only started on a very basic entry level acoustic 6 months ago. I wanted help choosing my first electric and a significant upgrade to my acoustic that I can grow into. George was exceptionally helpful and patient. I am into country music so the electric choice was straight forward -a telecaster! But the acoustics I thought I wanted, having read loads of reviews, just didn’t feel right. George got what I was both wanting and needing and matched me up with an amazing Taylor that just feels perfect. As a bonus Al gave me a tour of the place, what a set up and what a range of guitars. For someone new to guitars what could have been a daughting experiencea was a real great time. Would highly recommend.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Alan/George Customer Service

Hi Alan/George,

Just wanted to say a huge thank you for all your assistance yesterday and for your amazing customer service. I am absolutely delighted with my Taylor 200 plus series 214Ce.

Yesterday was just an all round great experience. George was super inspired by your Eric Clapton unplugged play through will be using the video of you playing my guitar as inspiration and motivation to where I want to get to.

Thanks again for making it such a great experience.

Kind Regards

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Got my dream Gibson Les Paul guitar…

Got my dream Gibson Les Paul guitar thanks to Peach guitars well packaged and set up was perfect highly recommend this store as making a purchase for a guitar you have a big commitment , Tony K Luton ,Beds UK

April 25, 2026
Unprompted review
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Rated 5 out of 5 stars

New Epiphone SG P90 Cherry Red

Purchased an Epiphone SG P90 in cherry red. Delivered today which was a bonus because I was expecting it Monday. The guitar sounds awesome, plays like a dream and looks fabulous. Thankyou Peach Guitars. Andrew Callaghan

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect.

My sonic blue Vintera 60s Strat arrived today bang on time. It was set up perfectly and wrapped as bomb proof.
Excellent company to deal with and I will most certainly will be using them again.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service, will definitely use again

After notifying Peach Guitars of an issue with an item I had just purchased from them, they have been absolutely fantastic at resolving the issue! Courteous, attentive and speedy, I couldn't have asked for more.
It's pretty much impossible to get everything perfectly right every time, and how Peach have responded has been brilliant.
One new loyal customer to add to their list!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Greatest experience

Hi just bought an acoustic guitar with plek setup couldn't be more pleased. The service and communication was the best I've ever ever experienced. Peach Guitars employees are very knowledgeable and experienced in what they do , and obviously have a great love for there work. The Customer Service is impeccable. After dealing with unscrupulous companies it's great to have finally found a company that really cares about what they do.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Cannot recommend enough....We visited…

Cannot recommend enough....We visited this morning on our son's 16th birthday for him to try a selection of guitars to find the one that suited him best. The Team were amazing (especially George and Al) and the time and expertise they gave us was exceptional. And no rush and no pressure at all. A very happy 16 year old!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Super shop

Super shop, super service. Highly highly
Highly recommended. Bought 2 guitars and an amp from them.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Peach…

I had a fantastic experience with Peach Guitars from start to finish. The staff were incredibly friendly and helpful, and Sean in particular was brilliant throughout the whole process. I was stuck between two guitars and spoke with him via email, he took the time to talk everything through with me, which made a huge difference in helping me decide.

One thing I really loved is that you can see detailed images of the exact guitar you’re buying. Being based across the country and not able to just pop into the store, gave me a lot of confidence that I was choosing the right one.

I placed my order on Thursday evening and it arrived on Saturday, note I did pay for Saturday delivery, but it was great to see it shipped in time and arrive exactly as planned. When it turned up, it completely lived up to expectations. It’s a beautiful instrument, and the setup was spot on straight out of the case plays perfectly.

This was my first time buying from Peach Guitars, but it definitely won’t be the last. They’ve easily become my go to guitar store from now on, and I’m hoping my next visit will be in person.

Sam.

April 11, 2026
Unprompted review

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