Pebble Grey Reviews 13,549

•

4.6

Bathroom Remodeler

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Review summary

Created with AI, based on recent reviews

Evaluating 933 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, with many highlighting the excellent design and robust construction of items like mirrors and cabinets. The ordering process is frequently described as easy and efficient, and people are generally very satisfied with the prompt and well-packaged delivery service. However, some customers experienced issues with delivery, noting delays or problems with courier services. A few people also encountered difficulties with product installation, specifically mentioning challenges with mirror mounting brackets or accessing battery compartments. There were also isolated reports of damaged items upon arrival or minor manufacturing defects.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the good quality and... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing items as well-made... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and efficient... See more

Service

Users describe positive interactions with service, highlighting it as professional, excellent, and seamless.... See more

Order

People generally report positive experiences with the ordering process, highlighting its ease and efficiency.... See more

Reviews shaping this summary

After many months, we finally thought we had found the bathroom mirror we wanted at a reasonable price, but when it arrived we found that it wasn't what we thought. We contacted Pebble Grey customer... See more

Company replied

Super Products purchased over the past few months to complement our new house. Simple quick and easy purchase process and fast delivery. Items arrived very well packaged which is important for mirror... See more

Company replied

Very good website. Ease of ordering. Prompt delivery. Packaging excellent Mirror is just ideal. I searched high and low for the mirror and found it here. In addition the price was well below... See more

Company replied

I needed a new, illuminated, bathroom cabinet to replace the existing one (which failed due to a design fault). The cabinets on the Pebble Grey website proved to be a cut above that. Now installed, th... See more

Company replied

Company details

Bathroom Remodeler

Written by the company

Our extensive range of market-leading, modern and contemporary mirrors and cabinets are at the forefront of design and the range is constantly updated to provide you with the latest features and trends. Many of our mirrors come with pre-installed extras, such as demister pads, shaver sockets and motion sensor switches, instantly transforming the practicality of your bathroom. All of our mirrors carry the IP44 rating for installation in bathrooms and our pre-installed additional mirror features are rigorously tested to ensure that they comply with UK regulations.

Contact info

Unit 7 Speedwell Road, WF10 5PY, Whitwood, United Kingdom
01977 522021
support@pebblegrey.co.uk
www.pebblegrey.co.uk

4.6

Excellent

14K reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Nov 26, 2025

Painless Ordering, brilliant mirror

Ordering and payment on the website was painless, communication was excellent throughout including up-to-date courier information. The mirror itself is superb; top quality and very easy to hang. It looks a treat in our bathroom and really makes a great wall feature, the battery system works a treat and whilst not the brightest, the light given off is more than adequate. Recommended.

November 6, 2025

Reply from Pebble Grey

Nov 27, 2025

Good morning

We're happy to hear that ordering and payment were easy, and that our communication and delivery updates were helpful. It's great the mirror is top quality, easy to hang, and looks fantastic in your bathroom. We appreciate your recommendation!

Kind Regards
Pebble Grey

Updated Nov 26, 2025

Great battery operated led mirror

First purchase from pebble Grey. Quick dispatch however came damage the mirror was broken. Contacted the company and was replaced with new mirror next day. The mirror is up and looks really great in the bathroom. Hard to find baterry operated led mirror and this was god send plus point is I can recharge the battery so u don't have to keep buying the batteries.

November 5, 2025

Reply from Pebble Grey

Nov 27, 2025

Good morning

We appreciate you choosing us for your first purchase. We are so sorry the mirror arrived damaged, but we're glad we could quickly resolve this for you. It's great to hear the replacement looks fantastic in your bathroom and that you find the rechargeable battery beneficial.

Kind Regards
Pebble Grey

Nov 26, 2025

Excellent Service. …

Bought mirror from Pebble Grey and delivery was really fast. On installing mirror noticed that there were fingerprints in behind the mirror which could not be removed. (Assume this was during manufacture). Contacted customer support who arranged collection quickly and despatched a new mirror on receipt of old mirror which was ok this time. Customer service excellent.

November 5, 2025

Reply from Pebble Grey

Nov 27, 2025

Good morning

We appreciate you bringing the mirror issue to our attention and are glad our customer service team resolved it efficiently. We're happy to hear that the replacement mirror was satisfactory and appreciate your positive feedback.

Kind Regards
Pebble Grey

Nov 25, 2025

This mirror fixing is not safe

This mirror fixing is not safe. Four, screw 2 top 2 bottom. To hold this big mirror. Not very safe. The glass is thin and light.
I had no choice because I had book someone to fix it to the wall.

November 22, 2025

Reply from Pebble Grey

Nov 26, 2025

Good afternoon,

We appreciate your feedback and regret that the mirror fixing doesn't feel secure. I would like to reassure you that the fixings supplied with our all products have been tested to ensure they are sufficient.

Many thanks,
Pebble Grey

Nov 25, 2025

November 11, 2025

Reply from Pebble Grey

Nov 24, 2025

Good morning,

We're happy to hear that ordering was easy and the delivery met your expectations. It's great the product is lovely and enhances your new bathroom. Thank you for your feedback.

Kind regards,
Pebble Grey

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