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Rated 1 out of 5 stars

Pathetically slow if you get any reasonable response. DO NOT USE THEM they are penny pinchers and will take your money. They treat you like you DONT pay their bills. You will be ignored at best...0 Fu... See more

Rated 5 out of 5 stars

I have used Penguin Pay several times over the past year to help me afford my medication when paying out of pocket or via insurance was not an option. The people working there seem to genuinely care a... See more

Rated 5 out of 5 stars

Jim was absolutely fantastic. He had to stay on the phone for almost an hour because CVS didn’t want to accept the virtual card. He stayed and troubleshooted until that receipt printed. The level of... See more

Company replied

Rated 5 out of 5 stars

At first, I was skeptical about using the service. The first obstacle was having to go to so many pharmacies until I found one that actually accepted this program. Walmart was able to help me out a... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Penguin Pay is a socially-conscious lender focused on making prescription drugs affordable for everyone.


Contact info

3.9

Great

TrustScore 4 out of 5

40 reviews

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Rated 1 out of 5 stars

Disgusting service.

Pathetically slow if you get any reasonable response. DO NOT USE THEM they are penny pinchers and will take your money. They treat you like you DONT pay their bills. You will be ignored at best...0 Furlough payed as of 9th July.... ongoing.

May 19, 2020
Unprompted review
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Rated 5 out of 5 stars

I felt as though everyone was quite…

I felt as though everyone was quite knowledgeable and were very helpful. The problem was on my end and they were very patient as I had to go back several times to finally alleviate the problem.
I will be quite willing to suggest Penguin Pay 🐧 to all of my friends. I am quite satisfied!
Colleen Wininger 🐧

September 7, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Penguin Pay

I have used Penguin Pay several times over the past year to help me afford my medication when paying out of pocket or via insurance was not an option. The people working there seem to genuinely care and have always been immensely helpful with any issues that arise. The loans provided are affordable and interest-free, and for me this has been nothing short of miraculous. Thank you so much Penguin Pay.

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Jim was absolutely fantastic

Jim was absolutely fantastic. He had to stay on the phone for almost an hour because CVS didn’t want to accept the virtual card. He stayed and troubleshooted until that receipt printed. The level of customer service is exceptional.

Thank you for making it possible for me to receive my treatment!

April 11, 2019
Unprompted review
Penguin Pay logo

Reply from Penguin Pay

Thank you for the kind words, Maryel! We expect to have this payment method issue resolved soon so you will no longer experience any acceptance problems at the register! All the best, Team Penguin.

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Rated 5 out of 5 stars

Simply the best!!!

Simply the best!!!! I used my MC at CVS and bought my medication. Saved me from paying 226.00 up front. Brilliant...Thank you!

June 13, 2018
Unprompted review
Rated 5 out of 5 stars

I would recommen this company to anyone…

I would recommen this company to anyone it is a great way to get your meds when short in cash and the customer service is the best had the opportunity to speak to them many times and they handle your questions fast.Ting was great to speak to and Jim ..

June 1, 2018
Unprompted review
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Rated 5 out of 5 stars

Amazinh

So amazing couldn't afford my rx this week so made it helpful.

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome!

Very, very helpful and kind!! It's a great service to have when you need help with your medicine and they, Jim especially, will walk you through every step ten times if you need him too!!! He was great! And the whole service seems wonderful! Thank you for not treating me like a burden for having questions and helping me get my medicine!!

May 7, 2018
Unprompted review

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