Lee Woods delivered the HHSRS training and really got our team to engage in the subject. The session was well structured highlighting the very important Awaab's Law, other attributes of the training w... See more
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Pennington Choices was created in 2020 to provide services and outstanding customer experience to the social housing sector across the UK. We began our journey to help create safer environments for people and buildings. We have now worked with more than 800 public and private sector organisations across social housing, NHS, education, and rail and are continuing our growth journey. Our demonstrable track record and client loyalty prove we deliver on our promises, on time, and with quality. In 2024, we achieved the highest-ranking Gold accreditation in our first year taking part in the industry-wide recognised assessment, Investor in Customers. This award is based on feedback from both our clients and members of our team, highlighting our dedication to providing excellent customer service, experience, and expertise, as well as continued employee satisfaction.
Head Office, Brookfield House, Grimsditch Lane, Norcott Brook, WA4 4EA, Cheshire, United Kingdom
Replied to 60% of negative reviews
Typically replies within 48 hours
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training was very informative, completed in a way that everyone can understand and will be helpful for the calls i will receive in the customer resolution centre .

Reply from Pennington Choices
Absolutely Disgusting how many times they rescheduled or cancelled been messed around for over six weeks and keep doing this to me what a joke of a company Apple Watch child has been left without a bedroom for over six weeks. We still don’t know if it’s safe or not.

Reply from Pennington Choices
Very knowledgeable presenter and very interesting course. Would highly recommenced this course.

Reply from Pennington Choices
Speakers were knowledgeable and explained things clearly

Reply from Pennington Choices
Very clear presentation, easy to follow, time to ask questions and they were answered at time of course

Reply from Pennington Choices

Reply from Pennington Choices
Really informative, professional presentation. I felt a good balance between being welcomed, and comfortable, in asking questions whilst no pressure to do so and simply listen in to gain useful insight. Thank you.

Reply from Pennington Choices
ease of access to join the webinar. great, knowledgeable speakers who had the knowledge to really get to the heart of the matter being discussed. Webinar length was just right too but covered all the key points with plenty of time for questions to be covered.

Reply from Pennington Choices
Excellent webinar with lots of insight and relevant information.

Reply from Pennington Choices
The content presented was up to date and addressed the recent changes, major challenges involved, and key aspects which must be be taken into account while issuing/applying for approval from Building Safety Regulator.
The presentation slides were also shared later after the webinar, which helped reviewing the topics discussed.

Reply from Pennington Choices
Always great to attend these seminars with Pennington's its great how proactive they are at brining experts together from across the sector and having access to key individuals with sector specific knowledge and examples.

Reply from Pennington Choices
Delivery of the training was very well organised, to the point and with key takeaways that would enable me to understand and deliver a better service. Really good explanation about the issues on compartmentation, fire doors and how the current legislation is interpreted on high rise blocks. Would recommend the training.

Reply from Pennington Choices
We recently got involved with this company to complete our Fire risk assessment. Although they are a huge company they are very attentive and contactable and so far have offered an amazing service. Adding to the amazing service, they run regular course and webinars to which those who are signed up to receive their emails are invited to watch/attend. I saw they were doing a webinar on fire safety regs and compartmentation, so I applied for a place. The webinar was very well presented, with a number of experts providing information which for myself is invaluable. They also offered a Q&A at the end of the webinar and also forwarded a recorded version of the webinar to rewatch. I have nothing but praise for this company and their after service. An excellent webinar lead by excellent in the know experts, I look forward to the next one. Thank you Pennington Choices.

Reply from Pennington Choices
Well organised webinar that was really useful and informative.

Reply from Pennington Choices
Very informative and detailed presentation with the ability to ask questions for further guidance, clear and precise slides.

Reply from Pennington Choices
It was very informative presentation and well presented by all involved.

Reply from Pennington Choices
The Session was very informative and interactive. I learnt quite a bit about the Building Safety Act 2022 and now have an appreciation of where this needs to be reflected within our management system documents and as company where we need to be mindful, diligent and indeed the informed and intelligent customer and contractor

Reply from Pennington Choices
Very informative update on Building Safety Actin - and at no cost!

Reply from Pennington Choices
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