PerforatedPaper.com Reviews 

383
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I needed to print some small tickets for a swap meet our club sponsors every year. I found Perforated Paper when doing a Google search, among a few other companies. Perforated Paper has an easy to use... See more

Rated 5 out of 5 stars

We use Perforated Paper for the blank paper stock for our church bulletins. We wanted a tear off section for newcomers, prayer requests, etc. The product meets our needs, the quality is very good, a... See more

Company replied

Rated 5 out of 5 stars

This is the first time I've ever ordered from your company and within a moment I had live help on the phone to place my order and configure the margins. I sent a follow up email asking for priority r... See more

Company replied

Rated 5 out of 5 stars

It was very easy to place a reorder of items ordered 2 years ago, and which finally were exhausted (and which, incidentally, worked perfectly in both laser and inkjet printers). The paper stock was... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

PerforatedPaper.com is the most trusted source for affordable, quality perforated paper of all kinds. Choose from our selection of standard perforations or design your own configuration with our perforation configurator tool. Our Papers are tested safe for laser and inkjet printers. We process orders within three business days (processing time).


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5.0

Excellent

TrustScore 5 out of 5

383 reviews

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Rated 5 out of 5 stars

Exactly as specified. Order shipped quickly.

I needed to print some small tickets for a swap meet our club sponsors every year. I found Perforated Paper when doing a Google search, among a few other companies. Perforated Paper has an easy to use design interface that allowed me to create exactly what I was looking for. My order was shipped within a few days of ordering. However, UPS took almost two weeks to deliver. When I received my order it was perfect. I'll be ordering again when I need more tickets.

February 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

I ordered two different types of custom perforated pages. The web site was easy to use. It allowed me to enter exact measurements, and produced a visual preview of the pages. After placing the order, I received the order in less than ten days, which was surprisingly quick, considering that the pages were custom made. The product I received was exactly as I had specified in the order.

I highly recommend this company.

December 24, 2016
Unprompted review
Rated 5 out of 5 stars

Easy order and quick processing

Was a quick order cycle and processing. Got what I needed.

December 19, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Robert,
Glad you received what you needed and it was processed quickly. We appreciate your input and look forward to working with you again.
Dolores Davis
Customer Support

Rated 4 out of 5 stars

Sent wrong order, but corrected it

I ordered some paper with custom perforations. They sent me paper with the perforations in the wrong place. I called up and they said they'd send out the correct product at no cost to me. Hopefully it will arrive soon and this will be resolved.

Edit: The corrected order did arrive in a timely manner and I was provided with a 25% discount on my next order due to the error.

December 19, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello James,

Thank you so much for taking the time to let us know how we are doing.

I am so sorry your original order was not perforated in the correct spot. We do have a replacement order shipping out for you today with Fed Ex Overnight shipping.

Please let us know if you have any other questions. We are happy to help.


Sincerely,
Tiffany Smart
Customer Support

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Rated 5 out of 5 stars

Efficient + Knowledgable

I ordered blank paper to be used as a church bulletin with a tear-off card on one side. The item description was unclear about the perforation, but when I contacted support they were able to give me the information needed to make a decision. The order came exactly as described by support. Would definitely order again!

December 13, 2016
Unprompted review
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Rated 5 out of 5 stars

Great Product

Excellent quality of paper, perforation and speed of order. Very pleased and will order again as needed.

December 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great paper, Great price.

Got some great, heavy cream colored paper and it arrived on time and on budget. Was pleased as elsewhere the prices were significantly higher for lower-weight paper.

December 6, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Charles,

I am so glad you are pleased with the product and our service! We look forward to working with you on any future projects!

Thank you
Michelle Mager
Customer Support

Rated 5 out of 5 stars

quick reponse, good cust svc

getting what we needed was easy & it was delivered fast

December 5, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Elsa,

That is great! Thank you so much!

Thanks
Michelle Mager
Customer Support

Rated 5 out of 5 stars

Good Paper

This is a re-order. I ran out and I had no problem with the paper that I had ordered early, so i ordered that exact same paper. Perforated portion tears off easily, paper is good quality and good weight.

December 3, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Connie,

Thank you so much for taking the time fill out this great review! We look forward to working with you again in the future!

Thanks
Michelle Mager
Customer Support

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Rated 5 out of 5 stars

Highly recommend.

My order was processed quickly and arrived in good condition, as always!

November 30, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Denise,

That is great! Thank you for taking the time to give us this great review!

Thanks
Michelle Mager
Customer Support

Rated 4 out of 5 stars

Mostly OK

We buy the 24 pound perforated paper and print off weigh tickets. We often have problems with the paper perforating in the printer and thus, we have to re-do the ticket. The problem has not been so bad that we have ordered elsewhere, but it is somewhat annoying. Other than that, everything is great....shipped in a timely manner, etc.

November 28, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Sheryl,

Thank you so much for taking the time to let us know. I will be contacting you to discuss this issue in more detail.


Thank you
Michelle Mager
Customer Support

Rated 3 out of 5 stars

Satisfactory

Very satisfactory experience. We love your products and the website is very simple to use. We just wish your shipping policies were different. We would love faster shipping. Other than that we thoroughly enjoy your company and its products and look forward to working together in the future.

November 28, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello,

Thank you for taking the time to let us know! It does look like you choose our Fed Ex Overnight delivery. I will give you a call and discuss this further with you.

Thank you
Michelle Mager
Customer Support

Rated 5 out of 5 stars

Positive

good website, good service!

November 27, 2016
Unprompted review
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Reply from PerforatedPaper.com

Thanks, Lorraine! We appreciate your business!

Sincerely,

Tanya DeBuff Wallette
Customer Support

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Rated 4 out of 5 stars

Just what I asked for

I dropped one star because they could use better communication. I assumed the "cover sheet" in the pack was a template and spent two hours trying to get my graphic to align just perfectly. When I went to print my certificates they were way off. I held up the "template" against the paper and found out the "template" doesn't mean anything. I know it was my fault for not checking against my specs but it could have had "not to scale" printed on it too!

November 25, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hi Dan,

Thank you for the feedback; I will definitely pass that on!

Thank you so much for your business with us. It is most appreciated.

Sincerely,

Tanya DeBuff Wallette
Customer Support

Rated 3 out of 5 stars

Good experience, but could use some changes.

I believe that it is super important that you take returns. I made a mistake in my order and when it came, it was not what I wanted. I emailed and found out that you don't take returns. Customer service did give me 40% off my second order, which was very nice. You really need to be able to take returns. Also, I'm puzzled why my order took so long to ship. Once it shipped, it arrived pretty fast, but seems like waiting for the item to ship was lengthy.

November 24, 2016
Unprompted review
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Reply from PerforatedPaper.com

Hello Pam,
It costs more to take returns back so we suggest you donate the paper to a boys or girls club or a preschool in your area. We do all orders as custom per the customers configurations. There are so many different configuration it is not feasible to have them all on the shelf ready to go. It takes three business days to process your paper order plus shipping time.
You placed your order on November 10th after six pm so it goes in as the next business days order. Three business days after you place the order means it would ship out on November 15th which it did. You requested FedEx ground for shipping which takes four business days to arrive in Massachusetts. You received your paper on November 21st.
I hope this helps explain our processes for you.
Thank you, we are looking forward to working with you again.
Dolores Davis
Customer Service

Rated 5 out of 5 stars

SERVICE EXCELLENCE

GREAT PRODUCT, FAIR PRICING & GOOD CUSTOMER SERVICE.
ENOUGH SAID.

November 22, 2016
Unprompted review
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Reply from PerforatedPaper.com

Thanks, John! I appreciate you taking the time to submit your review. We very much appreciate your business!

Sincerely,

Tanya DeBuff Wallette
Customer Support

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