Permits2Work Reviews 

399
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the entire process. Many highlight the exceptional service, noting that the team made complex applications smooth, efficient, and stress-free. Reviewers frequently mention quick response times and clear communication, which provided peace of mind and kept them well-informed at every stage. The overall user experience is described as seamless and straightforward, with many recommending the service for its efficiency and attention to detail. However, some reviewers were not happy with the lack of assistance and explanation regarding appeals, leading to dissatisfaction with the company's support when issues arose.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Response time

Consumers consistently express satisfaction with the responsiveness of the service, highlighting timely and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

399 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(399)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable - Settlement Support

Excellent service. The team was highly professional and efficient throughout the entire process.
Everything was clearly explained and handled promptly.
Highly recommend.

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

I've just received my ILR and I'm…

I've just received my ILR and I'm really grateful to Steven and Jessica at Permits2Work for their support.

They were both extremely professional, responsive, and made the whole process much less stressful by guiding me clearly at every step. Everything was handled efficiently and with great attention to detail.

Highly recommend their services. Thank you Permits2Work!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

This is now the third time I’ve used…

This is now the third time I’ve used this firm for immigration services, and overall my experience has been very positive. While my first application was handled by a different consultant, the consistency and reliability of the firm as a whole is what has kept me coming back.

Most recently, I worked with Chloe, who was professional, approachable, and helpful throughout the process. She took the time to explain each step clearly and made sure everything was handled properly, which made what can often be a stressful process feel much more manageable.

What stands out most to me is the firm’s organised and efficient approach. Communication has always been clear, timelines are well managed, and there is a strong sense that they know what they’re doing. That level of consistency across multiple applications is something I really value.

Overall, I would recommend the firm to anyone looking for reliable immigration support. Having used their services three times now, I feel confident in their ability to handle applications effectively.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service from Steven…

⭐⭐⭐⭐⭐ Outstanding Service from Steven and Jessica at Permits2work
I cannot recommend Permits2work highly enough, especially Steven and Jessica, who were absolutely fantastic throughout my entire visa application process. From start to finish, they were professional, knowledgeable, and incredibly supportive.
They took the time to explain each step clearly, answered all my questions promptly, and ensured everything was handled efficiently and accurately. What could have been a stressful process felt smooth and well-managed thanks to their guidance and attention to detail.
Steven and Jessica genuinely went above and beyond, and I am extremely grateful for their help and dedication. If you are looking for a reliable and professional immigration support service, I would not hesitate to recommend Permits2work.
Thank you both for your outstanding support!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Byron

Thank you again to Byron, who handled my Skilled Worker visa application. Every step was clearly explained and well guided. Byron was extremely responsive and always available to provide additional support when needed.

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I want to say a huge THANK YOU again to…

I want to say a huge THANK YOU again to my case solicitor Byron - Thank you for your dedicated help with my ILR application. It made the whole process much smoother, and I would have been far more stressed if I had done it on my own. I will certainly recommend you to anyone who needs immigration advice.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Steven and Jessica at Permits2Work. From start to finish, the process was handled with professionalism, clarity, and efficiency. Both Steven and Jessica were responsive, supportive, and always willing to answer my questions, which made the entire application process smooth and stress-free.

I truly appreciated their clear communication, attention to detail, and consistent guidance throughout. I am very grateful for the successful outcome and would highly recommend their services to anyone needing immigration assistance.

Thank you both for your outstanding support!

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Experience on work visa application

I had a very positive experience with this team. The overall dealings were smooth and professional. Steven and Jessica communicated very clearly throughout the entire process and were always responsive to my questions.

The process was handled efficiently, and it was especially convenient for my work visa application. Everything was explained clearly, which made what could have been a stressful process feel straightforward and manageable.

I would highly recommend their services to anyone needing immigration support.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I’m very happy with the service I received from Permits2Work. The entire visa application process was handled professionally and the team (Steven and Jessica) were very supportive all the way.
Working with them made the whole process easy! I recommend them 💯 %

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I had the smoothest application process…

I had the smoothest application process with Steven and Jessica. With only five days left to submit my application, their professionalism and commitment ensured everything was completed timely and we got an approval in less than 24 hours from submission.☺️

Steven’s knowledge of the rules was incredibly helpful, and he communicated everything clearly and accurately throughout the process. I truly felt supported every step of the way.

I would highly recommend this team to anyone going through the immigration process, they make what can be a stressful experience feel seamless.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Senior…

I had a great experience with Senior Consultant Steven Williams. Steven was highly responsive and delivered the best visa route for me. Overall, my experience with Permits2works was seamless. Their processes simple and efficient the consultants were always ready to assist with any queries.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Efficient, and Supportive Service

Steven Williams and Jessica Walsh from Permit2Work have been outstanding in supporting me and my family with our visa application. They made the entire process streamlined and efficient, keeping us informed at every stage. They patiently guided us through all our queries and clarifications, and were consistently polite, professional, and supportive throughout. We truly appreciate their excellent service.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and accurate

It was really quick the decision was made for a work visa application. Smart work by Steven and Jessica as things were really straightforward and smooth. Their dealings were really professional. I’ll definitely recommend Permits2Work team, especially Steven and Jessica. Thanks a lot guys.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely experience

Steven Williams, Jessica Walsh and Chloe Hardy got me sorted and were always available to answer my visa questions. Loved working with them.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

They have done my high skill worker application, extension and ILR application over the last 5 years. Very efficient team. Byron was very helpful throughout the process and had always had time for a over the phone chat for all my queries.

I will 100% recommend them.

February 2, 2026
Unprompted review

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