Peter Mark Reviews 

510
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, often described as talented and attentive listeners, providing excellent advice. Many appreciate the first-class, personalized service and efficient, on-time appointments. The overall user experience is frequently highlighted as relaxing and welcoming, with a pleasant atmosphere that makes every visit feel like a treat. However, some customers also noted dissatisfaction with specific styling outcomes, such as haircuts being too short or not as requested. A few other people also felt that some staff members were abrupt or in a foul mood, impacting their overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Service

Consumers generally report positive experiences with the service, often highlighting the professionalism and... See more

Product

Customers had ambiguous experiences with product, with some praising the luxurious feel of shampoos and other... See more

User experience

Clients share positive opinions on user experience, consistently describing it as a relaxing and enjoyable... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing delight over cuts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anna does my hair exactly the way I love it (bright highlights but nicely broken up). It's taken me years to find somewhere that just "gets it" when I describe what I want, and she's lovely to deal wi... See more

Rated 5 out of 5 stars

Stephen has been cutting my hair for many years. His cutting & styling is always perfect for me. Precision cutting & a personalised service ensures I leave the salon very happy every time. My... See more

Rated 5 out of 5 stars

I went to Brian G in Peter Mark Carlow for a hair cut - to correct a bad haircut I had done in another salon the previous day. He is a magician. Absolutely top class, highly recommend & won’t be going... See more

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

510 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(510)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

The receptionist was really helpful with issues regarding my email notifications.
My stylist David asked lots of questions to establish what result I wanted for my hair before washing it and giving me a lovely head massage. He regularly checked with me to ensure I was happy with the length etc and I was really pleased with the result. Would definitely recommend Peter Mark due to the service provided by both him and the receptionist.

June 2, 2026
Unprompted review
Rated 4 out of 5 stars

My hairstylist is David and this is the…

My hairstylist is David and this is the best description I can give of David, when I came to you in my early 50s, I felt like I’d lost my style a bit. Over the last few years, you’ve genuinely given me back my glow and confidence. I always leave feeling like the best version of myself — thank you - you listen to me and give honest opinions of what is able to work for me my face shape, my lifestyle what cut and colour suits me …. and what I can manage when I’m back home - I leave feeling a million dollars busting with confidence ….. never underestimate the magic you work - I will always recommend David and his hugs are pretty good too - the salon itself is always clean and the staff are always friendly, it really feels like a “well deserved mini pamper session’ between shampoo the massage chairs - only minus is coffee in paper cups in my opinion never tastes as good but hey that’s a minuscule minus

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Left for 20 minutes. Very abrupt and rude. Wanted a relaxing blowdry and fringe trim and I had to hear how many clients they had that day. Argument over fringe trim. Stressed me out over the time they had to do it. Blowdry wasn't any special. Cried once I left. Horrible experience, won't be returning.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

My stylist Kevin is awesome

My stylist Kevin is awesome. He knows exactly what I need done each time I have an appointment and he always goes above and beyond to make my experience relaxed and positive. He deserves an award for his amazing talent and his fantastic personality.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I am probably the longest customer of…

I am probably the longest customer of your Portadown branch, I’ve only ever gone to this salon, since it opened many, many years ago.
Service and quality are always first class, the staff are professional and very welcoming.
Sadly the prices are increasing so much that I now have to cut back from my weekly appointments, but will still go less frequently. It would be great if pensioners could be offered discount. Thank you.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I like to book with Theresa

I like to book with Theresa, I find her very good, always gentle, listens carefully to what you want and advises when asked, always does a great job on my hair

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Just the tonic.

It is always a tonic visiting the Portadown salon where staff are so friendly and make me feel relaxed and pampered by the time I leave. They couldnt be more considerate.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Peter Mark and…

I absolutely love Peter Mark and wouldn’t go anywhere else ❤️ I have been going for over ten years,

Stephen is amazing with my short, fine hair and I really trust him. I honestly wouldn’t let anyone else cut my hair.

The girls at reception are always so lovely and accommodating, especially Clodagh. She is a wee doll.

10/10 every time. Would recommend to everyone as I have never had one bad experience here.

May 27, 2026
Unprompted review

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