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Peter Tyson Reviews 

13,947
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, professional, and knowledgeable staff who often go above and beyond to assist. People appreciate the fast and helpful responses, along with efficient problem resolution. Reviewers frequently commend the competitive pricing, noting excellent deals and significant discounts. The delivery service is often described as quick, prompt, and well-packaged, with many enjoying next-day options and good communication, and products are generally high quality, arriving as described and often exceeding expectations. However, some people mentioned concerns regarding the condition of the packaging, with a few customers receiving items in damaged or opened boxes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at brilliant... See more

Price

Users describe positive interactions with price, frequently highlighting great, excellent, and competitive... See more

Service

Consumers find service to be positive, consistently reporting excellent and professional experiences. Many... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and efficiency of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(13,947)

3,025 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ONKYO and Dali Oberon

Hi. While looking for an amplifier and a set of speakers, I checked out many stores, but the price offered by Peter Tyson came as a pleasant surprise and left me very satisfied. The competition didn't stand a chance, and for that, I am very grateful to Peter Tyson. Another positive experience arose when I encountered a problem with my amplifier that I couldn't solve on my own. They arranged for the amplifier to be transported—first to their facility and then to the service center—not only quickly but also free of charge. Once the issue was resolved, I received my equipment back very promptly, and today I can enjoy its wonderful sound. Over the past few months, I’ve been in contact with several people at Peter Tyson; I won't list them all individually so as not to leave anyone out. I want to thank the Peter Tyson customer service team for their help, advice, and the kind words they so generously offered when I was struggling with the equipment. I highly recommend not only the store—where you can buy products at very attractive prices—but also the entire customer service team. Thank you very much for all your help. Best Regards, Robas.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

5 star company.

I've ordered a few items from Peter Tyson, through Amazon UK page, expensive Samsung oled tv through their eBay page and just now i ordered through their own website a pair of heavy Klipsch bookshelf speakers. All 3 orders were dealt with very easily and received very quickly and packaged very well. They are a dream to use, especially being a family company, you feel looked after properly. I am now sat in my house with all I need for HiFi, tv viewing and so so happy now. Thank you.

July 17, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, affordable prices.
I recommend Peter Tyson

July 16, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you had such a positive experience with us and found our prices to be affordable. Thank you for your recommendation!

Rated 5 out of 5 stars

ordered blue kef lsx ii

ordered blue kef lsx ii, they informed me by email they were out of stock and they offered me a choice of colours for the same discounted price of £999 so very happy.

July 16, 2026
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Reply from Peter Tyson

We're so glad we could offer a suitable alternative and that you're happy with your purchase! We appreciate your understanding.

Rated 5 out of 5 stars

Quick efficient service with great…

Quick efficient service with great delivery as well

July 16, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you had such a great experience with our efficient service and delivery. Thank you for your positive feedback, John!

Rated 5 out of 5 stars

Great service

Great price, prompt delivery and quality, well packaged product which exceeded my expectations.

July 16, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that you found our product to be of great quality and well-packaged, and that it exceeded your expectations. We appreciate your kind words about the price and prompt delivery, David!

Rated 5 out of 5 stars

Consistently good service

A repeat customer. Product as described and at a great price. Fast delivery.

July 16, 2026
Peter Tyson logo

Reply from Peter Tyson

Thank you for your loyal custom, Jason! We appreciate your kind words about our fast delivery.

Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. Item as described and packed well. Efficient communication and delivery.

July 15, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you had a perfect transaction and that your item was as described and well-packed. Thank you for your wonderful feedback, Michael!

Rated 5 out of 5 stars

Customer Service Top Notch

I had a great experience with Peter Tyson, especially Michael, who was excellent throughout.
I had an issue with a product I'd purchased, and rather than brushing it off, Michael kept me updated, dealt directly with the supplier, and worked hard to find a fair resolution. His communication was prompt, professional and honest from start to finish.
It's refreshing to deal with someone who genuinely cares about customer service after the sale. Because of the way this was handled, I'd have no hesitation buying from Peter Tyson again.
Thanks again, Michael – it's very much appreciated.

July 29, 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

Thank you for your wonderful feedback, Paul! We're so pleased to hear about your positive experience with our team, especially regarding the resolution of your product issue. It's fantastic to know that Michael's commitment to customer service after the sale made such a difference. We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Delivered on time and a nice follow up…

Delivered on time and a nice follow up email from them.
Happy to support ' the little guy' in the battle against the online giants.

July 16, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear your order arrived on time and that you appreciated our follow-up email. We truly value your support, Gavin!

Rated 5 out of 5 stars

Great quality Kef speakers

Great quality Kef speakers, delivered quickly and at a great price!

July 15, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you're happy with the quality of your Kef speakers and that they were delivered quickly and at a great price. Thank you for your wonderful feedback, Paul!

Rated 5 out of 5 stars

Customer service was 10 out of 10

Customer service was 10 out of 10. There was an issue with one of the items I ordered. Liam sorted it very quickly. This is the second time I have used Peter Tyson. It won't be the last.

July 16, 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear about your positive experience with us, Simon! We appreciate you highlighting our team's quick resolution and are glad we could assist effectively. We look forward to serving you again.

Rated 5 out of 5 stars

Great Hifi product selection

Great company to deal with and a great selection of HiFi products.

May 13, 2026
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Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with us and appreciate your kind words about our selection of products. Thank you for your feedback, Dom!

Rated 5 out of 5 stars

Bang & Olufsen sound bar…

Purchased a Bang & Olufsen sound bar which was faulty on arrival ( not Peter Tyson’s fault ) they quickly arranged collection and a full refund without any hassle

July 15, 2026
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Reply from Peter Tyson

Thank you for your review, Mark! We're sorry to hear about the faulty sound bar, but we're pleased we could arrange a quick collection and full refund without any hassle for you.

Rated 5 out of 5 stars

Pleasure to review.

Ordered several items from the company & have found them both helpful & quick with deliveries.
Can't fault their pricing.
They are also attentive & helpful with after sales service with timely response to emailed queries & assistance.
(Franchise based competitors somewhat 'random' of late when getting a couple of items Tyson's don't stock).

July 14, 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear about your positive experience with our team and services. Thank you for your kind words about our quick deliveries, pricing, and attentive after-sales support. We truly appreciate your feedback!

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